"Célula de Patología Oral - Hospital Digital": una estrategia de teleodontología para reducir desigualdades en el acceso a la atención odontológica en la especialidad de patología oral y maxilofacial en Chile / "Célula de Patología Oral - Hospital Digital": a teledentistry strategy to reduce disparities in access to oral health care in the specialty of oral and maxillofacial pathology in Chile

En junio 2020, en un escenario de confinamiento por cuarentenas y con restricción de la atención odontológica por la pandemia del COVID-19, comienza la implementación en Chile de una herramienta basada en la generación de interconsultas electrónicas asincrónicas a un especialista en patología oral y maxilofacial geográficamente distante, bajo la dirección de Hospital Digital de Ministerio de Salud. Esta nueva herramienta de teleodontología, denominada "Célula de Patología Oral", tiene como objetivo fortalecer la Red Asistencial de salud con un modelo de atención a distancia enfocado en la persona, permitiendo mejorar el acceso y oportunidad en la atención de salud en la especialidad de Patología Oral y Maxilofacial a través Tecnología de Información y Comunicaciones. La Célula de Patología Oral ha demostrado contribuir a la accesibilidad y reducir las desigualdades en la atención de la salud bucal, en una de las especialidades odontológicas implicadas en el diagnóstico de lesiones graves como son el cáncer oral y otras lesiones orales de alta prioridad durante la pandemia por la enfermedad debido a SARS-CoV2.

In June 2020, in a confinement scenario and with restriction of dental care due to the COVID-19 pandemic in Chile, a tool based on the generation of asynchronous electronic consultations by a geographically distant specialist in oral and maxillofacial pathology was implemented under the direction of the Digital Hospital of the Ministry of Health. This new dentistry tool, called " Célula de Patología Oral", aims to strengthen the Health Assistance Network with a remote care model focused on the patient, allowing the improvement of health care access and opportunity in the specialty of Oral and Maxillofacial Pathology, through Information and Communication Technology. The "Célula de Patología Oral" has proven to contribute to accessibility and to reduce inequalities in oral health care, in a dental specialty involved in the diagnosis of serious disease such as oral cancer and other high-priority oral diseases during the SARS-CoV2 pandemic.

COVID-19: the impact on oral health care / COVID-19: o impacto na saúde bucal

Abstract The COVID-19 pandemic has highlighted the economic, social, and oral care health inequities in societies, especially in the developing world. Severe restrictions have been imposed on dental practices, limiting prophylactic and routine oral care health, allowing treatment only for emergencies. Since dental care includes procedures that generate aerosols, the risk of infection for dental personnel has increased significantly. In this review, a comprehensive and updated source of information about SARS-CoV-2/COVID-19 and the impacts it is having on oral health care is presented. The ongoing repercussions in dental practice and in dental education, including the opportunities for practice innovation that are evolving, are also indicated. Also, a discussion of the psychosocial factors that affect health and the quality of life of an individual, such as stress, depression, and anxiety, is provided. This pandemic may be an opportunity to promote the inclusion of well-established prevention measures, together with the use of teledentistry in academic dental curricula, encourage the implementation of new perspectives for the effective instruction and interactions with students, and foster the transition toward e-learning strategies in dental education.

Resumo A pandemia COVID-19 destacou as desigualdades econômicas, sociais e de saúde bucal, especialmente no mundo em desenvolvimento. Severas restrições têm sido impostas para a prática odontológica, limitando a rotina de saúde bucal, permitindo o tratamento apenas em emergências. Como o atendimento odontológico inclui procedimentos que geram aerossóis, o risco de infecção para a equipe odontológica aumentou significativamente. Nesta revisão, é abordada uma fonte abrangente e atualizada de informações sobre o SARS-CoV-2/COVID-19 e os impactos que têm nos cuidados de saúde bucal. As repercussões contínuas na profissão odontológica e na educação odontológica, incluindo as oportunidades de inovação da prática. Além disso, é fornecido o efeito de fatores psicossociais que afetam a saúde e a qualidade de vida, como estresse, depressão e ansiedade. Esta pandemia pode ser uma oportunidade para promover a inclusão de medidas de prevenção bem estabelecidas, juntamente com o uso da teledontologia nos currículos acadêmicos de odontologia, trazendo novas perspectivas sobre a forma de ensinar e interagir com os alunos, com a transição para estratégias de e-learning na educação odontológica.

Analysis of clinical indicators of teledentistry management for the elderly population during the covid-19 pandemic in Chile / Análisis de indicadores clínicos del manejo de la teleodontología para la población adulta mayor durante la pandemia del covid-19 en Chile

Objective: To analyze clinical indicators of teledentistry management for the elderly population during the COVID-19 pandemic in Chile. Material and Methods:A pilot teledentistry project was developed for dental care of the elderly in 5 regions of Chile. The data obtained were recorded on the TEGO Platform to be subsequently selected and analyzed by the researchers in terms of clinical management indicators: degree of installed occupancy, degree of available occupation, degree of real occupation, interconsultation indicator per patient attended, urgencies according to reason for consultations, unpostponable prosthetic treatment according to reason for consultations, prevention in relation to granted benefits, prevention in relation to the patients cared for, and project absenteeism indicator. Results: The clinical management indicators obtained were as follows: The average degree of installed occupancy was 67%. The average degree of available occupancy was 78%, which accounts for the clinical time in which there are dental chairs and dentists willing to work. The average real occupancy degree was 86%. The average interconsultation indicator per patient observed was 25%. The indicator of urgencies according to the reason for the consultation was 95%, which indicates that the purpose of the study was fulfilled. The average unpostponable prosthetic treatment according to the reason for consultations was 5%. The prevention in relation to granted benefits reached 39%. Finally, the average indicator of absenteeism was 17%. Conclusion: The measurement of clinical management indicators contributes to meet the Chilean Ministry of Health Explicit Health Guarantees (GES), which are: Access, Timely Attention, Quality and Financial Protection.

Objetivo: Analizar indicadores clínicos del manejo de la teleodontología para la población de adultos mayores durante la pandemia de COVID-19 en Chile. Material y Métodos: Se desarrolló un proyecto piloto de teleodontología para la atención odontológica del adulto mayor en cinco regiones de Chile. Los datos obtenidos fueron registrados en la plataforma TEGO para ser posteriormente seleccionados y analizados por los investigadores en cuanto a indicadores de gestión clínica: grado de ocupación instalada, grado de ocupación disponible, grado de ocupación real, indicador de interconsulta por paciente atendido, urgencias según motivo por consultas, tratamiento protésico improrrogable según motivo de consultas, prevención en relación a las prestaciones otorgadas, prevención en relación a los pacientes atendidos e indicador de ausentismo del proyecto. Resultados: Los indicadores de gestión clínica obtenidos fueron los siguientes: El grado medio de ocupación instalada fue del 67%. El grado medio de ocupación disponible fue del 78%, lo que da cuenta del tiempo clínico en el que hay sillones dentales y odontólogos dispuestos a trabajar. El grado de ocupación real promedio fue del 86%. El indicador medio de interconsultas por paciente observado fue del 25%. El indicador de urgencias según el motivo de la consulta fue del 95%, lo que indica que se cumplió con el propósito del estudio. El promedio de tratamientos protésicos impostergables según el motivo de consulta fue del 5%. La prevención en relación a las prestaciones otorgadas alcanzó el 39%. Finalmente, el indicador promedio de ausentismo fue de 17%. Conclusión: La medición de indicadores de gestión clínica contribuye a cumplir con las Garantías Explícitas en Salud (GES) del Ministerio de Salud de Chile, que son: Acceso, Oportunidad, Calidad y Protección Financiera.

Teledentistry protocol for the elderly in the context of the covid-19 pandemic through a web platform/mobile app: approach from the general dentist / Protocolo de teleodontología para adultos mayores en el contexto de la pandemia de covid-19 a través de una plataforma web/aplicación móvil: abordaje desde el odontólogo general

Objective: To generate teledentistry protocols for urgent and priority dental care for the elderly population through a technological web platform and mobile application in the context of the COVID-19 pandemic. Material and Methods: Teledentistry protocols were developed in five sequential steps: Staff training, Patient recruitment, Patient admission, Patient reception and Patient care. Reasons for admission were categorized in urgencies and priority dental treatment. Results: The most prevalent reasons for consultation were prosthesis mismatch (18.37%), dental pain (16.33%) and fractured teeth (14.29%). In urgencies by need for treatment: due to infection or pain (24.44%) or to avoid pulp involvement (26.67%). The rest of the care did not require immediate attention. Regarding the OHIP-14Sp survey prior to care, in which patients were consulted for problems with their teeth, mouth or prosthesis, two questions were answered per dimension, for each dimension the following values were obtained: functional limitation (71.30% and 50.44%), physical pain (68.97% and 70.18%), psychological discomfort (75.00% and 74.14%), physical disability (57.39% and 46.09%), psychological disability (37.72% and 53.91%), social disability (33.91% and 30.97%) and handicap (27.83% and 25.86%). Conclusion: A teledentistry protocol for urgent and priority dental care of the elderly in the context of the COVID-19 pandemic with a focus on a general dentist remotely supported specialists was a useful tool to effectively systematize the care of elderly patients, reducing risk of exposure to COVID-19 and solving dental urgencies in this population

Objetivo: Generar protocolos de teleodontología para la atención odontológica urgente y prioritaria de la población adulta mayor a través de una plataforma web tecnológica y aplicación móvil en el contexto de la pandemia del COVID-19. Material y Métodos: Los protocolos de teleodontología se desarrollaron en cinco pasos secuenciales: capacitación del personal, reclutamiento de pacientes, admisión de pacientes, recepción de pacientes y atención al paciente. Los motivos de ingreso se categorizaron en urgencias y tratamiento odontológico prioritario. Resultados: Los motivos de consulta más prevalentes fueron desajuste de prótesis (18,37%), dolor dental (16,33%) y dientes fracturados (14,29%). En urgencias por necesidad de tratamiento por infección o dolor (24,44%) o para evitar afectación pulpar (26,67%). El resto de los cuidados no requirieron atención inmediata. En cuanto a la encuesta OHIP-14Sp previa a la atención, en la que se consultaba a los pacientes por problemas en sus dientes, boca o prótesis, se respondieron dos preguntas por dimensión, para cada dimensión se obtuvieron los siguientes valores: limitación funcional (71,30% y 50,44%), dolor físico (68,97% y 70,18%), malestar psicológico (75,00% y 74,14%), discapacidad física (57,39% y 46,09%), discapacidad psicológica (37,72% y 53,91%), discapacidad social (33,91% y 30,97%) y handicap (27,83% y 25,86%). Conclusión: Un protocolo de teleodontología para la atención odontológica urgente y prioritaria del adulto mayor, en el contexto de la pandemia de COVID-19 con un enfoque en un odontólogo general con especialistas apoyados de forma remota, fue una herramienta útil para sistematizar de manera efectiva la atención de los pacientes adultos mayores, reduciendo el riesgo de exposición al COVID-19 y resolviendo las urgencias odontológicas en esta población.

Confiabilidade intra e interobservador de enfermeiro e cirurgião-dentista na avaliação e triagem das condições bucais de idosos institucionalizados / Intra- and interobserver reliability of nurses and dentists in the assessment and screening of oral conditions of institutionalized older adults

Introduction: older persons in Long-Term Care (LTC) facilities have functional impairments and a higher disease prevalence. Nurses' comprehensive assessment of older persons' health is highlighted, including using tools for screening dental treatment needs. Objective: to report the intra- and inter-observer reliability of older adults' oral health assessment in LTC facilities by video. Material and method: descriptive study, in three LTC facilities, in the Florianópolis region, Southern Brazil. Data were collected according to Oral Health Assessment Tool (OHAT), which presents 8 categories ("lips, tongue, gums/tissues, saliva, natural teeth, dentures, dental hygiene, and toothache"), and the scores 0=healthy, 1=presence of changes (could be a need for care), 2=unhealthy (need for dental service); final score from 0 to 16. In each LTC facility, a Nurse assessed oral conditions and made a video of each older adult using a smartphone. The dentist performed the oral health assessment through the videos. Estimated Kappa test, p<0.05. Result: the sample was 34 older adults, 71% were female. Interobserver reliability between Nurses 1 and 2 and Dentist for "lips" and "natural teeth" was classified as poor and excellent/very good for toothache and denture conditions. The nurse's intraobserver reliability was classified as weak for the "natural teeth" was classified as poor and excellent/very good for toothache and denture conditions. The nurse's intraobserver reliability was classified as weak for the "natural teeth" assessment. Conclusion: the OHAT showed reliability for assessing denture conditions and pain. However, nurses' training for recognizing oral conditions that require dental care is suggested, as well as the management of this action by the dentist and LTC facilities

Introdução: idosos em Instituições de Longa Permanência (ILPIs) possuem comprometimento da capacidade funcional e maior prevalência de agravos bucais. Destaca-se o papel do profissional enfermeiro na avaliação integral do idoso inclusive com instrumentos para identificação e encaminhamento para tratamento odontológico. Objetivo: descrever a confiabilidade intra e interobservador, na avaliação da saúde bucal de idosos em ILPIs por vídeo. Material e método: estudo metodológico, em três ILPIs da Grande Florianópolis, Sul do Brasil. Foi utilizado o instrumento Avaliação da Saúde Bucal para Triagem Odontológica (ASBTO), que possui oito categorias ("lábios", "língua", "gengivas/tecidos", "saliva", "dentes naturais", "dentadura", "higiene" e "dor de dente"), segundo escores 0=saudável, 1=presença de alterações (podendo haver necessidade de atendimento), 2=não saudável (necessidade de atendimento) e escore final de 0 a 16. Um Enfermeiro, em cada ILPI, avaliou as condições bucais presencialmente e realizou vídeo com smartphone de cada idoso. Um cirurgião-dentista avaliou as condições bucais à partir desses vídeos. Foi estimado o teste de Kappa, p<0,05. Resultado: amostra de 34 idosos, 71% do sexo feminino. Confiabilidade interobservador entre os enfermeiros 1 e 2 e cirurgião-dentista para "lábios" e "dentes naturais" foi classificada como fraca e excelente/muito boa para dor de dente e condição das dentaduras segundo dois enfermeiros. Confiabilidade intraobservador dos enfermeiros foi classificada como fraca para avaliação dos "dentes naturais". Conclusão:o ASBTO mostrou-se confiável na avaliação das condições de prótese e dor, entretanto sugerese maior capacitação dos Enfermeiros para o reconhecimento de condições bucais que requerem atendimento odontológico, assim como, a gestão deste processo pelo cirurgião-dentista e ILPIs

Telemonitoring of the oral health condition of people with Parkinson's disease during the Covid-19 pandemic / Telemonitoramento da condição de saúde bucal de pessoas com doença de Parkinson em tempos de Covid-19

Abstract Introduction The elderly are among those most affected by Covid-19, and among them are people with Parkinson's disease. Social distancing, due to the coronavirus, has led to new strategies and tools for health monitoring. Objective To describe the oral health conditions, using telemonitoring, of people with Parkinson's disease during the Covid-19 pandemic. Material and method This is an analytical, quantitative, cross-sectional study. The tool used was the video call. The telephone contacts (n=154) were obtained from lists of patients in the Pro-Parkinson Extension Program at the Federal University of Pernambuco. A semi-structured questionnaire was used to gather sociodemographic data and daily oral hygiene practices for teeth and dentures, and whether or not the participant needed dental treatment, during the Covid-19 pandemic. Result The final sample consisted of 64 Parkinsonian patients. Regarding oral health care, the frequency of hygiene in this period was three times a day among 48.44% of participants, with toothbrush and toothpaste being the items most used for this task. More than half of the sample used dental prostheses. The most common oral health problems during this isolation period were pain, mouth sores and the need for tooth extraction. Conclusion Telemonitoring was essential because it was noted that these patients were deficient in their knowledge of basic hygiene practices and in information on oral health, as well as in the care of dental prostheses.

Resumo Introdução Dentre a população mais atingida pela Covid-19 estão os idosos, dentre estes, existem aqueles que têm a doença de Parkinson. Com o distanciamento social devido ao coronavírus, novas estratégias e ferramentas estão sendo utilizadas para o acompanhamento em saúde. Objetivo Descrever as condições de saúde bucal, por meio do telemonitoramento, de pessoas com Parkinson em tempos de Covid-19. Material e método Trata-se de um estudo analítico, quantitativo, de corte transversal. A ferramenta utilizada foi a de videochamada. Os contatos telefônicos foram obtidos das listagens de 154 pacientes do Programa de Extensão Pró-Parkinson da Universidade Federal de Pernambuco. Foi aplicado um questionário semi-estruturado com dados sociodemográficos e práticas diárias de higienização bucal de dentes e próteses, como também se o participante teve ou não necessidade de tratamento odontológico em tempos de Covid-19. Resultado A amostra final foi composta por 64 parkinsonianos. Com relação aos cuidados com a saúde bucal, a frequência de higienização neste período foi de três vezes por dia em 48,44% dos participantes, sendo a escova dental e o creme dental os itens mais utilizados para essa tarefa. Mais da metade da amostra faziam uso de prótese dentária. Os problemas de saúde bucal, mais prevalentes durante esse período de isolamento foram: dor, ferida na boca e necessidade de extração dentária. Conclusão O telemonitoramento foi essencial, pois se tratando da saúde bucal, notou-se que existe ainda um défice muito grande desses pacientes, tanto nas práticas de higienização básicas e informação sobre saúde bucal, como nos cuidados com as próteses dentárias.

O uso emergente da teleodontologia durante a pandemia de Covid-19: experiência de um município do sul do Brasil / The emerging use of teleodontology during the Covid-19 pandemic: experience from a municipality in southern Brazil

Objetivo: descrever a experiência do serviço de teleodontologia no município de Palhoça, Santa Catarina, durante a pandemia da Covid-19. Métodos: trata-se de um estudo observacional, de caráter transversal. A pesquisa foi realizada com os dados de pacientes atendidos pelo serviço de teleodontologia do município Palhoça, Santa Catarina. Foram registrados dados referentes ao perfil sociodemográfico do usuário, agravos bucais e desfecho do caso. Resultados: houve 20.745 teleatendimentos e 7.666 agendamentos. A maioria dos usuários era do sexo feminino, sendo a faixa etária mais prevalente composta por jovens adultos. As principais queixas relatadas foram para monitoramento de caso e dor. Dos casos agendados, 91,23% dos usuários foram encaminhados para as unidades básicas de saúde. Conclusão: diante dos achados, a teleodontologia demonstrou ser uma excelente ferramenta, contribuindo para a diminuição no fluxo de pessoas em unidades de saúde e colaborando com os processos instituídos no atendimento, possibilitando a manutenção da assistência de casos.(AU)

Objective: to describe the experience of a Dentistry- by-phone (Teleodontologia) service in the city of Palhoça, SC, Brazil, during the Covid-19 pandemic. Methods: this is an observational, cross-sectional study. The research was carried out with data from patients assisted by the service. Data regarding the user's sociodemographic profile, oral health problems and case results were recorded. Results: there were 20745 calls and 7666 appointments. Most users were female, with the most prevalent age group being young adults. Main reported complaints were for case monitoring and pain. From the scheduled cases, 91% of users were referred to the UBSs (Health Basic Units). Conclusion: the service was considered to be an excellent tool, assisting on reducing the flow of people in health units and collaborating with the processes established in the service, allowing for health care maintenance.(AU)

The unfolding consequences of postponing routine dental care / Explorando las consecuencias de posponer las atenciones odontológicas de rutina

The COVID-19 pandemic represents some of the most distressing challenges for health systems all over the world in the past decades, forcing clinicians to modify standards, prioritise treating conditions that require immediate care, and implement elements of remote attention in record time (Douglas et al., 2020). These challenges have also had an impact in the population's oral health.

Desigualdades en Salud Bucal para Personas Mayores en Tiempos del COVID-19. La Teleodontología y la Odontología de Mínima Intervención como Caminos de Solución / Oral Health Inequalities for the Elderly in Times of COVID-19. Teledentistry and Minimal Intervention Dentistry as Solution Paths

RESUMEN: Si bien la salud bucal de las personas mayores en Chile y el mundo ya era deficiente, es esperable que los estragos en materia sanitaria, producto de la COVID-19, acentúen este deterioro, particularmente en aquellos con limitaciones cognitivas o funcionales, perpetuando la desigualdad de acceso a la atención odontológica y con ello empeorando su condición de salud bucal y su calidad de vida. La emergente Odontogeriatría debe potenciarse y fortalecerse ante esta verdadera catástrofe sanitaria que se espera ocurra durante y post pandemia. Para ello, no se precisan nuevos desarrollos científicos o tecnológicos, sino la implementación de filosofías y aproximaciones ya disponibles, como son la adopción sistemática de la Teleodontología y de la Odontología de Mínima Intervención (MID). La atención domiciliaria también aparece como una estrategia necesaria ante este nuevo escenario. Este artículo analiza y discute la situación de salud bucal de las personas mayores durante estos complejos tiempos que vive Chile y la humanidad. La pandemia por COVID-19 es una oportunidad única de replantear tanto la práctica clínica como la educación en Odontología, introduciendo nuevos paradigmas, dándole un enfoque de curso de vida e implementando medidas destinadas a corregir las grandes desigualdades con que viven las personas mayores.

ABSTRACT: Although oral health of older people in Chile and the world was already poor, it is expected that the COVID-19 pandemic will increase oral deterioration, particularly in those with cognitive or functional limitations, perpetuating access inequality to dental care and worsening the oral condition and quality of life. Emerging geriatric dentistry should be strengthened in the context of this health catastrophe, expected to occur during and after the pandemic. To face this challenge, no new scientific or technological developments are required, but the implementation of already available philosophies and approaches, such as the systematic adoption of Teledentistry and Minimum Intervention Dentistry (MID). Home care also appears as a necessary strategy in this new scenario. This article analyzes and discusses the oral health situation of older people in these complex times experienced by Chile and the humanity. The COVID-19 pandemic is a unique opportunity to rethink both clinical practice and education in Dentistry, introducing new paradigms, giving it a life course approach and implementing measures aimed at correcting the outrageous inequalities for older people.