Power and reduced temporal discounting.

Decision makers generally feel disconnected from their future selves, an experience that leads them to prefer smaller immediate gains to larger future gains. This pervasive tendency is known as temporal discounting, and researchers across disciplines are interested in understanding how to overcome it. Following recent advances in the power literature, we suggest that the experience of power enhances one's connection with the future self, which in turn results in reduced temporal discounting. In Study 1, we found that participants assigned to high-power roles were less likely than participants assigned to low-power roles to display temporal discounting. In Studies 2 and 3, priming power reduced temporal discounting in monetary and nonmonetary tasks, and, further, connection with the future self mediated the relation between power and reduced discounting. In Study 4, experiencing a general sense of power in the workplace predicted actual lifetime savings. These results have important implications for future research.

"I" am more concrete than "we": Linguistic abstraction and first-person pronoun usage.

There has been much discussion around when people use "I" versus "we" pronouns, and abstract versus concrete communications, as well as how each of these can shape communication effectiveness. In the current research we bring together these separate research streams. Drawing on research arguing that abstract and concrete language are linked with communicative scope, we argue for an association between linguistic abstractness and personal pronoun usage. Across three archival data sets and two experiments, we find support for this association: Speakers who use more concrete language also use more first person singular (vs. plural) pronouns. In two follow-up studies we further find that this association can impact message effectiveness, such that using more first person singular than plural pronouns is increasingly ineffective when using abstract rather than concrete language, and using more concrete language is increasingly effective when using first-person singular rather than plural pronouns. By illustrating the link between linguistic abstraction and pronoun use, we offer insights into previously documented phenomena and suggest a key way of enhancing communication effectiveness. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

Gender differences in communicative abstraction.

Drawing on construal level theory, which suggests that experiencing a communicative audience as proximal rather than distal leads speakers to frame messages more concretely, we examine gender differences in linguistic abstraction. In a meta-analysis of prior studies examining the effects of distance on communication, we find that women communicate more concretely than men when an audience is described as being psychologically close. These gender differences in linguistic abstraction are eliminated when speakers consider an audience whose distance has been made salient (Study 1). In studies that follow, we examine gender differences in linguistic abstraction in contexts where the nature of the audience is not specified. Across a written experimental context (Study 2), a large corpus of online blog posts (Study 3), and the real-world speech of congressmen and congresswomen (Study 4), we find that men speak more abstractly than women. These gender differences in speech abstraction continue to emerge when subjective feelings of power are experimentally manipulated (Study 5). We believe that gender differences in linguistic abstraction are the result of several interrelated processes-including but not limited to social network size and homogeneity, communication motives involving seeking proximity or distance, perceptions of audience homogeneity and distance, as well as experience of power. In Study 6, we find preliminary support for mediation of gender differences in linguistic abstraction by women's tendency to interact in small social networks. We discuss implication of these gender differences in communicative abstraction for existing theory and provide suggestions for future research. (PsycINFO Database Record (c) 2020 APA, all rights reserved).

A Patient Experience Course Syllabus: Integrating Service Sciences Research to Enhance Health-Care Delivery.

We present here a syllabus for teaching patient experience that draws on service sciences to address the current state of patient experience. The syllabus was the result of an ongoing collaboration between educators at the Hotel College and the School of Medicine at the University of Nevada at Las Vegas. The syllabus was developed after a thorough literature review in the field of services marketing, patient experience, hospitality marketing, management and leadership, health-care administration, and health-care communication and after consultation with subject matter experts. We believe that the syllabus provides an action plan for universities and hospitals to introduce and teach the topic of hospitality and patient experience as part of the medical and nursing school curriculum. The syllabus can also be adapted for teaching in executive education programs.

Communicating with the crowd: speakers use abstract messages when addressing larger audiences.

Audience characteristics often shape communicators' message framing. Drawing from construal level theory, we suggest that when speaking to many individuals, communicators frame messages in terms of superordinate characteristics that focus attention on the essence of the message. On the other hand, when communicating with a single individual, communicators increasingly describe events and actions in terms of their concrete details. Using different communication tasks and measures of construal, we show that speakers communicating with many individuals, compared with 1 person, describe events more abstractly (Study 1), describe themselves as more trait-like (Study 2), and use more desirability-related persuasive messages (Study 3). Furthermore, speakers' motivation to communicate with their audience moderates their tendency to frame messages based on audience size (Studies 3 and 4). This audience-size abstraction effect is eliminated when a large audience is described as homogeneous, suggesting that people use abstract construal strategically in order to connect across a disparate group of individuals (Study 5). Finally, we show that participants' experienced fluency in communication is influenced by the match between message abstraction and audience size (Study 6).

I am my (high-power) role: power and role identification.

Research indicates that power liberates the self, but findings also show that the powerful are susceptible to situational influences. The present article examines whether enacting roles that afford power leads people to identify with the roles or, instead, liberates them from role expectations altogether. The results of three experiments support the hypothesis that power enhances role identification. Experiment 1 showed that enacting a particular role resulted in greater implicit and explicit role identification when the role contained power. In Experiment 2, infusing a role with power resulted in greater role identification and role-congruent behavior. Experiment 3 demonstrated that power resulted in greater role-congruent self-construal, such that having power in a close relationship caused participants to define themselves relationally, whereas having power in a group situation caused participants to embrace a collective self-construal. Implications for research on power, roles, and the self are discussed.