Accountability and participation: how to overcome the tutelary character in the psychosocial care center for alcohol and drug users? / Responsabilização e participação: como superar o caráter tutelar no centro de atenção psicossocial álcool drogas?

OBJECTIVE: Analyze the degree of accountability and participation of user under treatment at the Psychosocial Care Center for Alcohol and Drug Users (CAPS-ad) from the harm reduction policy perspective. METHODS: It is a qualitative approach study, case study type, with 12 users and four professionals from CAPS-ad in a county of Minas Gerais state. Data were collected from April to September 2017, by means of semi-structured interview, participant observation and documental analysis. RESULTS: Based on content analysis, information was organized in two thematic categories: treatment objectives and motivation for treatment. Conclusions: the study's findings revealed that users should be more held accountable and empowered with regard to their treatment. CONCLUSIONS: More professional listening is suggested, favoring the constructions of goals befitting users' interests, as contracts.

[Mental health care technologies for treating crack users]. / Tecnologias de cuidado em saúde mental para o atendimento ao usuário de crack.

The aim of this study was to identify mental health care technologies for treating crack users in a Psychosocial Care Center for Alcohol and other Drugs (CAPsad, as per its acronym in Portuguese). A qualitative, evaluative case study was developed in a CAPSad, using fourth generation evaluation. Data collection occurred from January to March 2013 by means of semi-structured interviews applied to 36 subjects, these being health care professionals, patients, patients' relatives and managers. Data analysis identified the category strategies in mental health work. Results showed that recovery programs should provide spaces for dialogue, aiming to clarify the process of psychiatric internment to the user and family, and involve these in the therapy, implementing educational practices and ongoing consideration of mental health activities. In conclusion, it is important to discuss the technologies used in everyday care services, in light of the complexity of crack use.

Family motivations and expectations in the care for psychoactive substance users.

OBJECTIVE: To understand the motivations and expectations of family members for the care of users of psychoactive substances. METHOD: This is a qualitative study using Alfred Schutz's phenomenological sociology framework. Data was collected through semi-structured interviews with family members of substance users treated in the inpatient and outpatient clinic of a university hospital in southern Brazil. Data was interpreted through comprehensive phenomenological analysis. RESULTS: Five categories of motivation were identified: for fear and insecurity with the situation; for obligation; due to the relationship of love and connection; to stop suffering; to promote independent living. CONCLUSION: The motivations of the family members aim to avoid the helplessness of the substance user and to achieve positive changes in the construction of a life without the use of substances, projecting a self-sufficient future for the user.

Professional identity of mental health nurses: a phenomenological study in Merleau-Ponty.

OBJECTIVE: To understand the professional identity of Mental Health Nurses. METHOD: Qualitative research, based on Maurice Merleau-Ponty's phenomenology, conducted between October 2019 and April 2020, with sixteen Nurses working in the field of Mental Health, located in two municipalities of the State of Bahia, Brazil. The Phenomenological Interviewwas used to produce the data, which, after transcription, was submitted to analysis using the Analytics of Ambiguity. RESULTS: We outlined the categories: From Classical Psychiatry to Psychosocial Care;Identity leap mediated by the experience of the body itself. We understand that the know-how of Mental Health Nursing is being built in the intersubjectivity with users and the multiprofessional team. FINAL CONSIDERATIONS: Although the Nursing performance reveals ambiguities that show the transition between Classical Psychiatry and Psychosocial Care, it proved to be powerful to make the "identity leap", a transcendence that shows how much this experience enables acting in Mental Health.

[Characterization of the assistance practices in mental health care networking: an integrative review]. / Caracterização das práticas de assistência na rede de atenção em saúde mental: revisão integrativa.

This study is an integrative literature review that aims to identify and analyze the characteristics of assistance practices in mental health Primary Health Care in Brazil. The sample consisted in nine articles, from databases consulted in the period between 2001 and 2009. In data analyses, results were grouped in two themes: activities and principles of psychiatric reform. Results show that even when the substitute services adopt some activities/principles from psychiatric reform, yet there is a valorization of physician-focused activities, which lead to a persistence of the old paradigms and practices. The multidisciplinary team of mental health, needs to restructure its assistance and its knowledge, so that practices focused on the principles of psychiatric reform can be permanent.

Neoliberalism and precarious work in nursing in the COVID-19 pandemic: repercussions on mental health.

OBJECTIVE: to understand how the contradictions and tensions of neoliberal policy, materialized in precarious work, affect nursing workers' mental health in the context of the COVID-19 pandemic. METHOD: this is a study with a qualitative and descriptive approach, analyzed in the light of neoliberal economic policy. Data were collected through virtual means, with the participation of 719 nursing workers, from April to June 2020. To organize the data, the IRaMuTeQ® software and thematic analysis were used. RESULTS: the reports revealed the lack of value of workers and the loss of social labor rights; the progressive nature of the neoliberal policy, its threats and repercussions on workers' mental health; and recognition by female workers that political and class participation does not occur in isolation, but collectively. CONCLUSION: under the aegis of neoliberal policy, the COVID-19 pandemic brought an upsurge precarious work, influencing nursing workers' subjectivity and mental health.

Experiences and challenges of a street team in Portugal with vulnerable populations: phenomenological study.

OBJECTIVE: To understand the experiences and challenges faced by professionals working on a street team in Portugal in caring for the vulnerable population from the phenomenological perspective of Alfred Schutz. METHOD: Qualitative approach in the light of the theoretical framework of phenomenological Sociology, developed in a street team in the central region of Portugal from phenomenological interviews with five professionals in the months of June and July 2021. The interpretation of the results was analyzed through theoretical conceptions of Alfred Schutz's phenomenological sociology and related literature. RESULTS: Three categories emerged: Conflicts experienced by the street team; Frustration in the daily care provided by the street team; and, Limits in the social relationship with the vulnerable population. CONCLUSION: The street team in Portugal faces challenges in caring for the vulnerable population served,requiring team skills for conflict mediation combined with an understanding of the influences of relationships, in social action.

Spirituality and religiosity expressed by relatives of drug users: contributions to health care.

OBJECTIVE: to analyze the expressions of spirituality and religiosity of relatives of people who abuse or are dependent on psychoactive substances. METHODS: exploratory-descriptive research that dialogues with the spirituality and religiosity conceptual framework. It was performed at an outpatient clinic specialized in drug treatment in southern Brazil. Semi-structured interviews conducted with 11 relatives of patients undergoing treatment were analyzed by content analysis. RESULTS: the findings were grouped into two categories: forms of expression of spirituality and religiosity practices; and their influence on relatives' lives. Spirituality and religiosity almost always serve as a protective factor against feelings of anguish, conflicts and loneliness. FINAL CONSIDERATIONS: despite the important role of expressions of spirituality and religiosity for many relatives, not everyone seems to benefit from them. Health professionals should consider these expressions in the construction of comprehensive health care for relatives.

[The Psychosocial Care Center in the everyday lives of its users]. / O Centro de Atenção Psicossocial no cotidiano dos seus usuários.

The objective of this study was to understand the everyday lives of users of a Psychosocial Care Center (CAPS, Centro de Atenção Psicossocial). This is a qualitative study, with Alfred Schutz's phenomenological sociology as the theoretical framework. The studied field was a CAPS located in Porto Alegre, and the interviewed subjects were 13 users. Data collection was performed between April and June 2008, through interviews performed using a guiding question. The comprehensive analysis of the subjects' testimonials resulted in five concrete categories, and this article reports on the category named: Users consider the CAPS to be a dimension of their everyday life. Through this research it was possible to understand the conceptions that users have about their everyday life, showing that they are re(acquiring) social living in the various social environments. In conclusion, besides providing care, the CAPS are promoting the psychosocial rehabilitation of their users.

The significance of the nursing actions in psychiatric hospitalization of female adolescent users of psychoactive substances.

OBJECTIVE: To understand the significance of the actions developed by the nursing team in a Psychiatric Inpatient Unit for adolescent female users of psychoactive substances in the light of Alfred Schutz's phenomenological sociology framework. METHOD: Qualitative study with Alfred Schutz's Phenomenological Sociology approach. Four nurses and 17 nursing assistants and technicians from a General Hospital in the city of Porto Alegre participated in the study. RESULTS: Three concrete categories emerged: nursing actions as being-with-the-other; collective nursing actions as a potential for shared act and nursing actions as expectations and challenges. FINAL CONSIDERATIONS: The actions developed by the nursing team are established through intersubjective relationships, based on bonding and dialogue, but there is still a need for nursing to enhance its actions by expanding the offer of collective therapeutic activities aligned with the psychosocial care model.

Assessment of components of crack users' attention network.

OBJECTIVE: Assess components of the Psychosocial Attention Network (RAPS) in crack user care in a Rio Grande do Sul municipality. METHOD: Qualitative study based on Fourth Generation Evaluation. Data collection occurred in 2014, through participating observation and interviews based on the Hermeneutic-Dialectic Circle. Ten uses, eleven family members, seven managers and eight workers at a Psychosocial Attention Center participated. The Constant Comparative Method was used for data analysis. RESULTS: Difficulties were observed in the network articulation with the general hospital, due to prejudice and the lack of structure of the team. SAMU's (Mobile Emergency Care Service) dependence on the Military Brigade for the service indicates a frailty of the network. The need to re-think the way therapeutic farms operate in the network is a consensus. CONCLUSION: RAPS is being implemented and its concretization depends on the involvement of professionals, managers and social control of users and family members.

Matrix support in mental health in primary care: the vision of supporters and nurses.

OBJECTIVE: To understand the view of supporters and nurses on matrix support mental health actions in Primary Health Care. METHOD: A qualitative and phenomenological study, with Alfred Schutz's framework of phenomenological sociology. The study was conducted with five supporters and 22 nurses from Basic Health Care Units in the city of Porto Alegre. The participants' intentions and expectations, captured through a phenomenological interview, made up the corpus of analysis. RESULTS: The supporters have the intention, given the actions of the matrix support, to improve mental health care for the user. On the other hand, the nurses expect support to the health units, which reveals nonconformities in the mental health practices instituted in the basic network. FINAL CONSIDERATIONS: Knowing the motivations of supporters and nurses can be a powerful strategy for consolidating public policies with a view to the psychosocial way in the territory.

[Conceptions of a mental health team about interdisciplinary work]. / Concepções de uma equipe de saúde mental sobre interdisciplinaridade.

The objective of this study was to understand the conceptions of a mental health team from a Psychosocial Care Center about interdisciplinary work. This is a qualitative study, of a descriptive type, developed in a mental health service in Porto Alegre, Rio Grande do Sul, Brazil. The subjects of the study were eight professionals (psychiatrist, nurse, nutritionist, psychologist social worker occupational therapist, physical education teacher and nursing auxiliary). It was included professionals from the health service available to participate of the research. Data were collected through a semi-structured interview and the information had been analyzed by the content analysis technique. The interdisciplinary work revealed itself as a group of professionals with different formations, grouping specific knowledge, in a conflict area where there are negotiation and support between the professionals. The formation of the team by workers of different professions enriches the care practice, favors the assistance innovation and makes possible the interchange of experiences and knowledge.

Psychiatric hospitalization of alcoholists from rural areas in a general hospital: expectations of families.

OBJECTIVE: to know the expectations of family members of alcoholics living in rural areas under treatment in a Psychiatric Hospitalization Unit. METHOD: qualitative research, through interviews with 15 relatives of alcoholics living in rural areas and hospitalized in a Psychiatric Unit. Information was interpreted in the light of Phenomenological Sociology. RESULTS: two concrete categories emerged: Expectations that the family member quits using alcohol and Projects of family members for the alcoholic after discharge. Relatives expected the alcoholic to maintain abstinence and planned post-discharge care, which involved everything from welcoming them to projects with a prospect of control or even fear of not being able to care for the alcoholic. FINAL CONSIDERATIONS: most participants have positive expectations regarding psychiatric hospitalization, but some relatives are not confident about caring for the alcoholic and mentioned alternatives such as hiring a caregiver or nursing homes.

O fenômeno crise no cuidado às pessoas em uso de drogas: um estudo fenomenológico / The crisis phenomenon in the care of people who use drugs: a phenomenological study / El fenómeno de la crisis en la atención a las personas que consumen drogas: un estudio fenomenológico

RESUMO: Objetivo: compreender o significado do fenômeno crise, as motivações e as expectativas dos trabalhadores no atendimento à pessoa em crise em um Centro de Atenção Psicossocial Álcool e Drogas (CAPSad). Método: pesquisa qualitativa, sob o referencial da fenomenologia social de Alfred Schutz, realizado com 14 trabalhadores no período de janeiro e fevereiro de 2022 no município de Porto Alegre, RS-BR. As entrevistas foram submetidas à análise fenomenológica. Resultados: a crise é relatada como um momento de sofrimento, com um potencial de transformação, que abrange aspectos subjetivos, sociais e familiares. O cuidado eficaz da pessoa em crise envolve o manejo verbal, o vínculo e o trabalho em equipe. As expectativas após o atendimento de uma pessoa em crise visam o bem-estar, a redução do sofrimento e a proteção do usuário. Conclusão: mostra-se essencial a ruptura do modelo biologicista na abordagem ao usuário com superação de estigmas e fortalecimento do cuidado integral.

ABSTRACT Objective: To understand the meaning of the crisis phenomenon and the motivations and expectations of workers in the care of people in crisis in a Psychosocial Care Center for Alcohol and Drugs (CAPSad). Method: qualitative research, based on Alfred Schutz's social phenomenology, was carried out with 14 workers in January and February 2022 in the municipality of Porto Alegre, RS, Brazil. The interviews were subjected to phenomenological analysis. Results: the crisis is reported as a time of suffering, with a potential for transformation, covering subjective, social, and family aspects. Effective crisis care involves verbal management, bonding, and teamwork. The expectations following the care of a person in crisis are aimed at the well-being, reduction of suffering, and protection of the user. Conclusion: It is essential to break away from the biological model in the approach to users, overcoming stigmas and strengthening comprehensive care.

RESUMEN: Objetivo: Comprender el significado del fenómeno de la crisis, las motivaciones y expectativas de los trabajadores en la atención a personas en crisis en un Centro de Atención Psicosocial de Alcohol y Drogas (CAPSad). Método: investigación cualitativa, basada en la fenomenología social de Alfred Schutz, realizada con 14 trabajadores en enero y febrero de 2022 en el municipio de Porto Alegre, RS-BR. Las entrevistas se sometieron a un análisis fenomenológico. Resultados: la crisis se describe como un momento de sufrimiento, con un potencial de transformación, que abarca aspectos subjetivos, sociales y familiares. Una atención eficaz en caso de crisis implica la gestión verbal, la vinculación y el trabajo en equipo. Las expectativas tras la atención a una persona en crisis tienen como objetivo el bienestar, la reducción del sufrimiento y la protección del usuario. Conclusión: es imprescindible romper con el modelo biologicista en el abordaje de los usuarios, superando estigmas y reforzando la atención integral.

Cuidado aos usuários de drogas em uma estratégia de saúde da família: potencialidades e desafios / Care for drug users in a family health strategy: potentials and challenges / Atención a consumidores de drogas en una estrategia de salud familiar: potencialidades y retos

RESUMO Objetivo: Avaliar as potencialidades e desafios existentes no cuidado a usuários de substâncias psicoativas em uma Estratégia de Saúde da Família através da percepção dos profissionais. Método: Estudo de caso qualitativo, realizado por meio da Avaliação de Quarta Geração, desenvolvido em 2023, numa Estratégia de Saúde da Família de um município do Rio Grande do Sul, Brasil, com 19 profissionais. Foram utilizadas técnicas de etnografia prévia, entrevistas com aplicação do círculo hermenêutico-dialético, para análise dos dados utilizou-se o método comparativo constante. Resultados: ão potencialidades o comprometimento da equipe e matriciamento. Os desafios são as dificuldades dos vínculos com os usuários, os medos, os estigmas, os despreparos da equipe, a falta de estrutura física e profissionais. Conclusão: Este estudo contribuiu para o desvelamento dos desafios encontrados no cuidado à usuários de drogas e pretende fomentar um atendimento voltado para o acolhimento e integralidade do sujeito.

ABSTRACT Objective: To assess the potential and challenges in caring for users of psychoactive substances in a Family Health Strategy through the perception of professionals. Method: A qualitative case study was carried out using the Fourth Generation Evaluation, developed in 2023, in a Family Health Strategy in a municipality in Rio Grande do Sul, Brazil, with 19 professionals. Previous ethnographic techniques were used, interviews were conducted using the hermeneutic-dialectic circle, and the constant comparative method was used to analyze the data. Results: Team commitment and matrix support are potentialities. The challenges are difficulties establishing bonds with users, fears, and stigmas, the team's lack of preparation, and the lack of physical structure and professionals. Conclusion: This study has helped to uncover the challenges encountered in caring for drug users and aims to promote care that embraces and integrates the individual.

RESUMEN Objetivo: Evaluar las potencialidades y desafíos en la atención a usuarios de sustancias psicoactivas en una Estrategia de Salud Familiar a través de la percepción de los profesionales. Método: Estudio de caso cualitativo, realizado utilizando la Evaluación de Cuarta Generación, desarrollada en 2023, en una Estrategia de Salud Familiar en un municipio de Rio Grande do Sul, Brasil, con 19 profesionales. Se utilizaron técnicas etnográficas previas, así como entrevistas con la aplicación del círculo hermenéutico-dialéctico, y se empleó el método comparativo constante para analizar los datos. Resultados: El compromiso del equipo y el apoyo de la matriz son potencialidades. Los retos son las dificultades para establecer vínculos con los usuarios, los miedos, los estigmas, la falta de preparación por parte del equipo, la falta de estructura física y de profesionales. Conclusión: Este estudio ha contribuido a desvelar los retos a los que se enfrenta la atención a los consumidores de drogas y pretende promover una atención orientada a acoger e integrar al individuo.

Contribuições da sociologia fenomenológica de Alfred Schutz para o cuidado em enfermagem na saúde mental / The contributions of Alfred Schutz's theory of Social Phenomenology to mental health nursing care / Contribuciones de la sociología fenomenológica de Alfred Schutz a los cuidados de enfermería en salud mental

Resumo Enquadramento: O cuidado em enfermagem constitui-se como uma importante ferramenta dentro das relações sociais entre profissionais e as pessoas cuidadas no campo da saúde mental. Objetivos: Este estudo tem como objetivo refletir sobre as contribuições da fenomenologia social de Alfred Schutz na construção do cuidado em enfermagem na saúde mental. Principais tópicos em análise: O cuidado em enfermagem na saúde mental está baseado na compreensão do outro enquanto ser singular no mundo da vida. Além disso, as relações sociais diretas entre o enfermeiro e o utente, vinda da relação compartilhada e imediata, são fundamentais pa ra a construção do cuidado em saúde mental. Conclusão: A fenomenologia social de Alfred Schutz promove a reflexão tanto de si, na posição de cuidador, como também na compreensão do outro, inseridos no mundo social mediados pelas relações sociais diretas.

Abstract Background: Nursing care is essential for the social relationship between mental health professionals and patients. Objective: This study aims to reflect on the contributions of Alfred Schutz's theory of Social Phenomenology to developing mental health nursing care. Main topics under analysis: Mental health nursing care is based on understanding the other as a unique being in the "life-world". The direct social relationship established between nurses and patients, resulting from their shared and immediate connection, is essential to providing mental health care. Conclusion: Alfred Schutz's theory of Social Phenomenology promotes the Ego's reflection as a caregiver and understanding of the "other self" as beings integrated into the "social world" and mediated by direct social relationships.

Resumen Marco contextual: El cuidado de enfermería constituye una herramienta importante dentro de las relaciones sociales entre los profesionales y las personas cuidadas en el ámbito de la salud mental. Objetivos: Este estudio pretende reflexionar sobre las contribuciones de la fenomenología social de Alfred Schutz a la construcción de los cuidados de enfermería en salud mental. Principales temas en análisis: Los cuidados de enfermería en salud mental se basan en la comprensión del otro como un ser único en el mundo de la vida. Además, las relaciones sociales directas entre el enfermero y el usuario, procedentes de la relación compartida e inmediata, son esenciales para la construcción de los cuidados en salud mental. Conclusión: La fenomenología social de Alfred Schutz promueve la reflexión tanto sobre uno mismo, en posición de cuidador, como sobre la comprensión del otro, inmerso en el mundo social mediado por las relaciones sociales directas.

Family motivations and expectations in the care for psychoactive substance users / Motivaciones y expectativas familiares en la atención a usuarios de sustancias psicoactivas / Motivações e expectativas de familiares no cuidado ao usuário de substâncias psicoativas

ABSTRACT Objective: To understand the motivations and expectations of family members for the care of users of psychoactive substances. Method: This is a qualitative study using Alfred Schutz's phenomenological sociology framework. Data was collected through semi-structured interviews with family members of substance users treated in the inpatient and outpatient clinic of a university hospital in southern Brazil. Data was interpreted through comprehensive phenomenological analysis. Results: Five categories of motivation were identified: for fear and insecurity with the situation; for obligation; due to the relationship of love and connection; to stop suffering; to promote independent living. Conclusion: The motivations of the family members aim to avoid the helplessness of the substance user and to achieve positive changes in the construction of a life without the use of substances, projecting a self-sufficient future for the user.

RESUMEN Objetivo: Comprender las motivaciones y expectativas de los familiares para el cuidado de los usuarios de sustancias psicoactivas. Método: Se trata de un estudio cualitativo con enfoque en la sociología fenomenológica de Alfred Schutz. Los datos fueron recolectados a través de entrevistas semiestructuradas con familiares de usuarios de sustancias atendidos en la clínica de hospitalización y consulta externa de un hospital universitario en el sur de Brasil. Los datos se interpretaron mediante un análisis fenomenológico integral. Resultados: Se identificaron cinco categorías de motivación: por miedo e inseguridad con la situación; por obligación; por la relación de amor y vínculo; para dejar de sufrir; para promover la vida independiente. Conclusión: Las motivaciones de los familiares incluyen evitar el desamparo del usuario de sustancias y lograr cambios positivos en la construcción de una vida sin uso de sustancias, proyectando un futuro autosuficiente para el usuario.

RESUMO Objetivo: Compreender as motivações e expectativas de familiares para o cuidado ao usuário de substâncias psicoativas. Método: Trata-se de um estudo qualitativo com a abordagem da Sociologia Fenomenológica de Alfred Schutz. Os dados foram coletados mediante entrevista semiestruturada com familiares de usuários de substâncias psicoativas atendidos na internação e no ambulatório de um Hospital universitário no sul do Brasil. Os dados foram interpretados por meio da análise compreensiva fenomenológica. Resultados: Foram identificadas cinco categorias de motivação: por medo e insegurança com a situação; por obrigação; pela relação de amor e vínculo; para interromper o sofrimento; para promover uma vida independente. Conclusão: As motivações dos familiares visam evitar o desamparo do usuário de substâncias psicoativas, alcançar mudanças positivas na construção de uma vida sem o uso de substâncias, projetando um futuro autossuficiente para o usuário.

Práticas de saúde mental na atenção básica sob a ótica dos profissionais gestores / Prácticas de salud mental em la atención básica bajo la óptica de los profesionales gestores / Mental health practices in primary care from the perspective of professional managers

Objetivos: descrever as práticas de saúde mental na atenção básica sob a ótica dos profissionais gestores. Método: pesquisa descritiva, qualitativa, realizada no período de fevereiro a maio de 2019, mediante aplicação de questionário semiestruturado enviado aos profissionais que atendem diretamente os usuários de saúde mental em 24 municípios e entrevista com um técnico de uma região de saúde do Paraná. Os dados foram analisados de acordo com a técnica de análise de conteúdo de Bardin. Resultados: foram identificadas as seguintes categorias: estratificação de risco como prática nos serviços de atenção em saúde mental; o trabalho dos profissionais do núcleo de apoio à saúde da família; o trabalho em rede; o acompanhamento terapêutico. Considerações finais: as percepções dos profissionais são heterogêneas, contudo há consenso sobre a fragilidade no papel da atenção primária em constituir uma porta de entrada eficiente e resolutiva e a estratificação de risco, muitas vezes, não é realizada.

Objetivos: describir las prácticas de salud mental en la atención primaria bajo la perspectiva de los profesionales gestores. Método: es una investigación descriptiva, cualitativa, realizada entre febrero y mayo de 2019, mediante cuestionario semiestructurado enviado a profesionales que prestan atención directa a usuarios de salud mental en 24 municipios y entrevista a un técnico de una región sanitaria de Paraná. Los datos se analizaron mediante la técnica de análisis de contenido de Bardin. Resultados: se identificaron las siguientes categorías: la estratificación del riesgo como práctica en los servicios de atención a la salud mental; el trabajo de los profesionales de los centros de apoyo a la salud familiar; el trabajo en red; el seguimiento terapéutico. Consideraciones finales: las percepciones de los profesionales son heterogéneas; no obstante, se nota un consenso sobre el frágil papel de la atención primaria en constituir una puerta de entrada eficaz y resolutiva, y sobre la estratificación del riesgo, que muchas veces, no se lleva a cabo.

Objective: describing mental health practices in primary care from the perspective of professional managers. Method: this was a descriptive, qualitative study carried out between February and May 2019, using a semi-structured questionnaire sent to professionals who directly assist mental health users in 24 municipalities and an interview with a technician from a health region in Paraná. The data was analyzed using Bardin's content analysis technique. Results: the following categories were identified: risk stratification as a practice in mental health care services; the work of family health support center professionals; networking; therapeutic follow-up. Final considerations: the professionals' perceptions are heterogeneous, but there is a consensus on the fragility of the role of primary care in constituting an efficient and resolutive gateway and that risk stratification is often not carried out

[Work in a psychosocial care center: an analysis based on Alfred Schütz]. / O trabalho em um Centro de Atenção Psicossocial: uma análise em Alfred Schütz.

This essay aimed at understanding the work of a mental health team in a Psychosocial Care Center. It was based on Albert Schütz's phenomenological sociology ideas. Qualitative research was the methodological base of this study, in which statements were submitted to comprehensive analysis. Information was collected by interviewing eight people between July and September, 2006. The thematic units were social behavior, relevance, and interactive relations. Results revealed an innovative form of mental health care, allowing a dynamic vision of the team, who organize their experiences during their daily work in search of psychosocial rehabilitation. This study allowed understanding the work in a Psychosocial Care Center, providing support for teams that act in this context for a better understanding of their work in mental health.