History of the Journal of Nursing of the Federal University of Santa Maria. / História da Revista de Enfermagem da Universidade Federal de Santa Maria.

OBJECTIVE: To report the history of the Journal of Nursing of the Federal University of Santa Maria. METHOD: This is an experience report based on information from secondary materials, such as websites and documents. Data were grouped and presented according to the time sequence. RESULTS: The magazine was established in 2010 and in its six years of existence, the number of published articles increased from 58 to 75, it was approved for indexation in databases and obtained the Qualis B3. Actions were aimed at strengthening the journal, searching for financial resources, increasing disclosure, the number of reviewers and collaborators. CONCLUSIONS: The magazine's history involves several steps, which have been permeated by challenges and achievements that involve the search for the continuous strengthening of the journal and related publications.

Strategies used by nursing staff in situations of workplace violence in a haemodialysis unit. / Estratégias utilizadas pela enfermagem em situações de violência no trabalho em hemodiálise.

OBJECTIVE: To identify strategies that nursing staff use at a haemodialysis unit in situations of violence by patients during care. METHOD: Qualitative descriptive and exploratory research with focus groups and the participation of eight workers of the nursing staff of a private haemodialysis unit in southern Brazil. The data were subjected to thematic content analysis. RESULTS: The adopted strategies are described in the following categories: Tolerating violence due to the patient's health condition; Working around conflicting situations and giving in to patient's requests; Adopting a position of rejection to violence; and Staying away from the aggressor patient. FINAL CONSIDERATIONS: Workers and, above all, the institution in the role of mediator, must work together to prevent and discourage violence in the workplace.

Health problems among nursing workers in a haemodialysis service. / Danos à saúde dos trabalhadores de enfermagem em um serviço de hemodiálise.

Objective The aim was to measure work-related health problems among nursing workers at a haemodialysis unit in southern Brazil and associate these issues with the socio-occupational characteristics of the workers. Method This is a qualitative study conducted with 46 nursing workers. Data were collected using a general health questionnaire with socio-occupational information and a work-related health assessment scale. The data were subjected to descriptive, correlational, bivariate analysis with significance levels of 5% using Epi-info® and Predictive Analytics Software. Results Physical, psychological, and social problems were considered bearable, and job satisfaction was associated with current income and work absenteeism for health treatment (p< 0.05). Back pain (3.74 ± 2.04) and leg pain (3.48 ± 2.10) were considered severe. There was a direct correlation between the health issues (r> 0.31, p <0.05). Conclusion In spite of the positive results of the work-related health assessment among the studied population, the results confirm the need to promote the health of nursing workers.

Women waste pickers: living conditions, work, and health. / Mulheres catadoras de materiais recicláveis: condições de vida, trabalho e saúde.

OBJECTIVE: To know the elements of work, health, and living conditions of women who pick recyclable waste and are members of a waste cooperative in a town of the state of Rio Grande do Sul, Brazil. METHOD: This is a qualitative, exploratory and descriptive study with seven subjects. Data were collected through participative observation, semi structured interview, and a focus group from July to August of 2013. The data were subjected to content analysis. RESULTS: The following thematic categories emerged: Women's work, informality and precariousness; Experiences of job satisfaction; and Working conditions and health: experiences with accidents, illness and health services. CONCLUSION: It was concluded that the women who collect recyclable material are exposed to precarious work conditions and potential health risks, such as work overload, accidents, illness, and social insecurity, and that nurses are responsible for promoting actions that ensure the health and inclusion of these workers.

[Pleasure-suffering indicators of nursing work in a hemodialysis nursing service]. / Indicadores de prazer e sofrimento no trabalho da enfermagemem um serviço de hemodiálise.

OBJECTIVE: To measure the pleasure and suffering indicators at work and relate them to the socio-demographic and employment characteristics of the nursing staff in a hemodialysis center in southern Brazil. METHOD: Quantitative research, with 46 workers. We used a self-completed form with demographic and labor data and the Pleasure and Suffering Indicators at Work Scale (PSIWS). We conducted a bivariate and correlation descriptive analysis with significance levels of 5% using the Epi-Info® and PredictiveAnalytics Software programs. RESULTS: Freedom of Speech was considered critical; other factors were evaluated as satisfactory. The results revealed a possible association between sociodemographic characteristics and work, and pleasure and suffering indicators. There was a correlation between the factors evaluated. CONCLUSION: Despite the satisfactory evaluation, suffering is present in the studied context, expressed mainly by a lack of Freedom of Speech, with the need for interventions to prevent injury to the health of workers.

[Suffering and pleasure in the process of forming multidisciplinary health residents]. / Sofrimento e prazer no processo de formação de residents multiprofissionais em saúde.

OBJECTIVE: to identify situations of pleasure and suffering in the process of training multidisciplinary health resident. METHOD: qualitative research, developed in the Multiprofessional Residence Program in Health at a university from the south of Brazil. Data was collected in 2013 through focus groups with nine residents, and analyzed according to a thematic analysis. RESULTS: The situations of suffering were stimulated by negative situations undergone by the health workers such as difficulties in participating in other professional training activities, excessive number of activities the residents commit to as health workers, lack of knowledge and hindered integration in the areas of Residency. The situations of pleasure were a result of the multiprofessional activities developed and the resident's larning possibility. CONCLUSION: The situations of pleasure and suffering identified can help in the planning of institutional actions that contribute to a professional training process and the overall wellbeing of the residents.

[Community health agents and their experiences of pleasure and distress at work: a qualitative study]. / Agentes Comunitários de Saúde e as vivências de prazer - sofrimento no trabalho: estudo qualitativo.

The objective of this study was to identify the situations that cause pleasure or distress at work among the Community Health Agents (CHA) in a city in Rio Grande do Sul state/Brazil. A qualitative study was performed with 24 agents as the participants. Data collection took place in 2009 through the use of focal groups, using the thematic analysis technique. The situations causing pleasure at work were: being recognized, solving problems, working with peers and being creative. Situations causing distress were: deficiencies in the health service; lack of knowledge regarding their roles; lack of recognition; the stress of teamwork; the obligation of living and working in the same area; daily living and becoming involved with the social problems of the community; and being exposed to violence, which resulted in fear. It was verified that there is a need for adopting interventions with a view to promoting better working conditions, professional satisfaction and the health of community agents.

[Pleasure-suffering of nursing workers in a hemodialysis service: a qualitative study]. / Prazer-sofrimento dos trabalhadores de enfermagem de um serviço de hemodiálise.

One of the perspectives on investigations approaching the area of workers' health is the relationship among work, health and sickening. This study aimed to identify the factors which generate pleasure and suffering to nursing workers in a hemodialysis service. It is a qualitative research which was developed with twelve nursing workers. Data collection occurred from March to April of the year 2009. The collections consisted of semi-structured interviews. Thematic analysis technique was used for data analysis. It was noted that the factors which generated pleasure at work were: appreciating the job, being valued, helping patients and having no complications on duty. The reported factors of suffering were: witnessing patients' suffering, a sense of helplessness, suffering with patients' anger, and relationship problems with co-workers. The results point to the need of group discussions on the issue of pleasure-suffering factors at work in such services.

[Humanization in nursing assistance: perception of nurses in municipal health services]. / Humanização da assistência de enfermagem: percepção de enfermeiros nos serviços de saúde de um município.

The following paper aims to identify the perception of nurses regarding humanization in nursing assistance in a municipality, pointing out difficulties for users and nurses while rendering these services. This is an exploratory-descriptive study, with a qualitative approach involving thirty-seven nurses who answered an open survey The content of the surveys was analyzed through theme analysis. Categories led nurses to a more accurate perception of assistance humanization, like, for example, how to look after others as one would like to be taken care of and also how to have a whole view of the users. Regarding difficulties, the study displayed shortcomings in humanized service (lack of time; inappropriate facilities; and lack of material and human resources). Concerning humanization in health care provided by nurses, the necessity for a better support by the administrator and the promotion of workers' health have been highlighted. The nurses recommend the use of services taking into account the qualification and commitment of the worker with the user

Chronotype and work shift in nursing workers of university hospitals.

OBJECTIVE:: To identify the predominant chronotype in nursing workers who work in surgical clinics of university hospitals and to verify the association with work shift. METHOD:: Cross-sectional study, performed in surgical clinics of university hospitals in the Southern region of Brazil. The sample of 270 nursing workers answered questions of socio-occupational characterization, of health and the Morningness-Eveningness Questionnaire of Horne and Östberg. We performed a descriptive and bivariate analysis with the help of the SPSS software and confidence interval of 95%. RESULTS:: The indifferent chronotype predominated (45.2%). There were significant differences between occupational categories and variables "age" (p<0.001), "use of medication" (p=0.035) and "choice of work shift" (p=0.001). There was an association between the chronotype and the variables "work leave due to illness" (p=0.021), "children" (p=0.025), "use of medication" (p=0.018) and "work shift" (p=0.001). CONCLUSION:: The chronotype remained indifferent, and the results confirmed association between chronotype and work shift. OBJETIVO:: Identificar o cronotipo predominante em trabalhadores de enfermagem que atuam em clínicas cirúrgicas de hospitais universitários e verificar associação com o turno de trabalho. MÉTODO:: Estudo transversal, realizado em clínicas cirúrgicas de hospitais universitários da região Sul do Brasil. A amostra de 270 trabalhadores de enfermagem respondeu questões de caracterização sociolaboral, de saúde e o Questionário de Matutinidade-Vespertinidade de Horne e Östberg. Realizou-se análise descritiva e bivariada com auxílio do software SPSS e intervalo de confiança de 95%. RESULTADOS:: Predominou o cronotipo indiferente (45,2%). Houve diferença significativa entre as categorias profissionais e as variáveis "idade" (p<0,001), "uso de medicação" (p=0,035) e "opção pelo turno de trabalho" (p=0,001). Foi identificada associação entre o cronotipo e as variáveis "afastado do trabalho por motivo de doença" (p=0,021), "filho(s)" (p=0,025), "uso de medicação" (p=0,018) e "turno de trabalho" (p=0,001). CONCLUSÃO:: Predominou o cronotipo indiferente, e os resultados confirmaram a associação entre cronotipo e turno de trabalho.

Satisfaction and dissatisfaction in the work of recyclable solid waste segregators: convergent-care research.

OBJECTIVES: describe elements that promote satisfaction and dissatisfaction in the work of recyclable solid waste segregators and conduct a nursing action focused on these elements. METHOD: qualitative research, convergent-care, conducted with members of the cooperative. Data production occurred during 2015 through participation observation, semi-structured interviews, and a convergence group. Analysis comprised the phases Apprehension, Synthesis, Theorization, and Transference. RESULTS: four categories emerged. They showed satisfaction and dissatisfaction related to identification with tasks and work content, material and personal gains obtained from solid waste segregation, prejudice, lack of appreciation, and difficulties in interpersonal relationships. This last item, due to its importance, received a nursing action. CONCLUSION: the study contributed to the advancement of knowledge and the association of possibilities between the research performance and nursing care for workers.

The effects of work on the health of nurses who work in clinical surgery departments at university hospitals.

OBJECTIVE: to analyze the effects of work on the health of nurses who work in clinical surgery departments at university hospitals in relation to physical, social and psychological suffering and pain. METHODS: a quantitative transversal study was carried out between 2012 and 2013 in four institutions in a state located in the south of Brazil. We studied 65 nurses who responded to questions on their habits. We also obtained sociodemographical information on them as well as conducting an evaluation on work relational damage using an evaluation scale. Associations were checked through the use of the Chi-Sqaure and Fisher's exact test. Correlations were checked using the Spearmann test. RESULTS: we found that physical ailments persisted and that there were connections between social and psychological pain/suffering and variable physical activities as well as connections with accidents in the work place and the option to work shifts. We noted correlations between social and psychological pain/suffering. CONCLUSION: nurses had their health compromised due to their work in clinical surgery departments.

Prazer e sofrimento em trabalhadores de enfermagem da sala de recuperação pós-anestésica / Pleasure and suffering in nursing workers from post-anesthesia care unit / Placer y sufrimiento de trabajadores de enfermería de la sala de recuperación post anestésica

Objetivo: analisar o prazer e sofrimento dos trabalhadores de Enfermagem que atuam na sala de recuperação pós-anestésica. Método: estudo quantitativo, transversal, com 56 trabalhadores de Enfermagem. Utilizaram-se um questionário sociolaboral e a Escala de Indicadores de Prazer e Sofrimento no Trabalho para a coleta de dados. Os dados foram analisados pelo programa Predictive Analytics Software versão 18.0, com níveis de significância de 5%. Resultados: os fatores liberdade de expressão e realização profissional, relacionados ao prazer foram avaliados como satisfatórios. Nos fatores relacionados ao sofrimento, o esgotamento profissional foi avaliado como crítico e falta de reconhecimento, como satisfatório. Houve associação entre a variável afastamento do trabalho por motivo de doença e os fatores esgotamento profissional (p=0,022) e falta de reconhecimento (p=0,002). O cargo de auxiliar de Enfermagem associou-se à não satisfação profissional (p=0,047). Conclusões: a avaliação crítica quanto ao esgotamento profissional indica risco de adoecimento moderado do trabalhador, o que sugere comprometimento da saúde dos trabalhadores de Enfermagem. Os auxiliares de Enfermagem não estavam satisfeitos profissionalmente. Os resultados contribuem para ampliar as reflexões sobre a saúde do trabalhador, em especial em recuperação pós-anestésica.(AU)

Objective: to analyze the pleasure and suffering of the nursing workers working in a postanesthetic recovery room. Method: quantitative, cross-sectional study, with 56 nursing workers. We used a socio-work questionnaire and the Pleasure and Pain in the Workplace Scale for collecting data. The data were analyzed by the Predictive Analytics Software program version 18.0, with significance levels at 5%. Results: the factors freedom of expression and professional fulfilment, related to pleasure were assessed as satisfactory. Regarding the factors related to suffering, the professional burnout was assessed as critical and lack of recognition, as satisfactory. There was association between the variable work leave due to illness and the factors professional burnout (p=0.022) and lack of recognition (p=0.002). The function of nursing assistant was associated with the no job satisfaction (p=0.047). Conclusions: the critical assessment as for the professional burnout indicates the moderate risk for illness to worker, which suggests compromising of the nursing workers´ health. The nursing assistants were not professionally satisfied. The results contribute to broad the reflections about the worker´s health, in particular on post-anesthetic recovery.(AU)

Objetivo: analizar el placer y sufrimiento del personal de enfermería que trabaja en la sala de recuperación post anestésica. Método: estudio cuantitativo, transversal, con 56 trabajadores de enfermería. Para la recogida de datos se utilizó un cuestionario sociolaboral y la escala de indicadores de placer y sufrimiento en el trabajo. Los datos se analizaron con el programa Predictive Analytics Software versión 18.0...(AU)

Excessive daytime sleepiness and health damage in nursing clinic surgical workers / Sonolencia diurna excesiva y los daños a la salud en trabajadores de enfermería de clínica quirúrgica / Sonolência diurna excessiva e os danos à saúde em trabalhadores de enfermagem de clínica cirúrgica

ABSTRACT Objectives: to evaluate excessive daytime sleepiness and to analyze the association between sleepiness and physical, social and psychological damages in nursing clinic surgical workers. Method: a cross-sectional study carried out with nursing workers from a surgical clinic unit of a teaching hospital in the South of Brazil. The data collection was carried out in 2016, it was used self-administered tools on socio-labor characterization, the Work-Related Damage Scale and the Epworth Sleepiness Scale, with descriptive and bivariate analysis, with a significance level of 5%. Results: 41 workers participated in the study; workers with excessive daytime sleepiness (9 workers) and severe sleepiness (three workers) were identified. The majority presented physical illness and there was an association between social (p<0.001) and psychological (p=0.001) damages in drowsy workers. Conclusion: workers with excessive daytime sleepiness were identified and it was evidenced an association between lack of sleep and impairment of the worker's health in a psychosocial context.

RESUMEN Objetivos: evaluar la somnolencia diurna excesiva y analizar la asociación entre la somnolencia y los daños físicos, sociales y psicológicos en trabajadores de enfermería de clínica quirúrgica. Método: estudio transversal, realizado con trabajadores de enfermería actuantes en una unidad de clínica quirúrgica de un hospital universitario del sur de Brasil. La recolección de datos ocurrió en 2016, se utilizaron instrumentos autoaplicados sobre la caracterización sociolaboral, la Escala de Evaluación de los Daños Relacionados al Trabajo y la Escala de Somnolencia de Epworth, con análisis descriptivo y bivariado, con un nivel de significancia del 5%. Resultados: participaron del estudio 41 trabajadores, siendo identificados trabajadores con somnolencia diurna excesiva (nueve trabajadores) y somnolencia grave (três trabajadores). La mayoría presentó enfermedad física y hubo asociación entre daños sociales (p<0,001) y psicológicos (p=0,001) en trabajadores con somnolencia. Conclusión: fueron identificados trabajadores con somnolencia diurna excesiva y se evidenció asociación entre deficiencia de sueño y compromiso de la salud del trabajador en el ámbito psicosocial.

RESUMO Objetivos: avaliar a sonolência diurna excessiva e analisar a associação entre a sonolência e os danos físicos, sociais e psicológicos em trabalhadores de enfermagem de clínica cirúrgica. Método: estudo transversal, realizado com trabalhadores de enfermagem atuantes em uma unidade de clínica cirúrgica de um hospital universitário do sul do Brasil. A coleta de dados ocorreu em 2016, utilizaram-se instrumentos autoaplicados sobre a caracterização sociolaboral, a Escala de Avaliação dos Danos Relacionados ao Trabalho e a Escala de Sonolência de Epworth, com análise descritiva e bivariada, com nível de significância de 5%. Resultados: participaram do estudo 41 trabalhadores, sendo identificados trabalhadores com sonolência diurna excessiva (nove trabalhadores) e sonolência grave (três trabalhadores). A maioria apresentou adoecimento físico e houve associação entre danos sociais (p<0,001) e psicológicos (p=0,001) em trabalhadores com sonolência. Conclusão: foram identificados trabalhadores com sonolência diurna excessiva e evidenciou-se associação entre deficiência de sono e comprometimento da saúde do trabalhador em âmbito psicossocial.

Cargas de trabalho de catadoras de materiais recicláveis: proposta para o cuidado de enfermagem / Cargas de trabajo de recolectoras de materiales reciclables: propuesta para el cuidado de enfermería / Workload of recyclable material collectors: a proposal for nursing care

Resumo OBJETIVOS Descrever a percepção de catadoras de materiais recicláveis sobre as cargas de trabalho em seu cotidiano laboral; apresentar uma proposta de enfermagem em direção à minimização dos efeitos destas cargas sobre o bem-estar das catadoras. MÉTODO Estudo qualitativo, convergente-assistencial, com 11 catadoras de uma associação de reciclagem brasileira. A produção de dados envolveu observação participante, entrevistas semiestruturadas e grupos de convergência de abril a junho de 2015. A análise seguiu os passos: apreensão, síntese, teorização, transferência. RESULTADOS Cargas físicas foram associadas a ruídos, exposição a resíduo químico e biológico, sensação térmica desagradável, inundações, peso e movimentos repetitivos. Cargas psíquicas foram representadas pelas preocupações e desgaste emocional. A valorização da realidade das participantes e o diálogo foram fundamentais para deflagrar a ação assistencial. CONCLUSÃO As intensas cargas de trabalho repercutem em âmbito físico e psíquico; entretanto, é possível minimizá-las por meio de ações de enfermagem.

Resumen OBJETIVOS Describir la percepción de recolectoras de materiales reciclables sobre las cargas de trabajo en su cotidiano laboral; presentar una propuesta de enfermería hacia la minimización de los efectos de estas cargas sobre el bienestar de las recolectoras. MÉTODO Estudio cualitativo, convergente-asistencial, con 11 recolectoras de una asociación de reciclaje brasileña. La producción de datos involucró observación participante, entrevistas semiestructuradas y grupos de convergencia de abril a junio de 2015. El análisis siguió los pasos: aprehensión, síntesis, teorización, transferencia. RESULTADOS Las cargas físicas se asociaron a ruidos, exposición a residuo químico y biológico, sensación térmica desagradable, inundaciones, peso y movimientos repetitivos. Las cargas psíquicas fueron representadas por las preocupaciones y el desgaste emocional. La valorización de la realidad de las participantes y el diálogo fueron fundamentales para desencadenar la acción asistencial. CONCLUSIÓN Las intensas cargas de trabajo repercuten en el ámbito físico y psíquico; es posible minimizarlas por medio de acciones de enfermería.

Abstract OBJECTIVES To describe the perception of recyclable material collectors on their daily workloads; to present a proposal of nursing care towards the minimization of the effects of these workloads on the well-being of the collectors. METHOD Qualitative, convergent-care research with 11 recyclable material collectors from a Brazilian recycling association. Data production involved participant observation, semi-structured interviews and convergence groups from April to June 2015. The analysis followed the steps: apprehension, synthesis, theorization, transference. RESULTS Physical workloads were associated with noise, exposure to chemical and biological waste, unpleasant thermal sensation, floods, weight and repetitive movements. Psychic workloads were represented by worries and emotional exhaustion. The appreciation of the participants' reality and the dialogue were paramount to trigger the assistance action. CONCLUSION The intense workloads have physical and psychic repercussions; however, it is possible to minimize them through nursing actions.

Satisfaction and dissatisfaction in the work of recyclable solid waste segregators: convergent-care research / Satisfacción e insatisfacción en el trabajo de recuperadoras de materiales reciclables: estudio convergente asistencial / Satisfação e insatisfação no trabalho de catadoras de materiais recicláveis: estudo convergente-assistencial

ABSTRACT Objectives: describe elements that promote satisfaction and dissatisfaction in the work of recyclable solid waste segregators and conduct a nursing action focused on these elements. Method: qualitative research, convergent-care, conducted with members of the cooperative. Data production occurred during 2015 through participation observation, semi-structured interviews, and a convergence group. Analysis comprised the phases Apprehension, Synthesis, Theorization, and Transference. Results: four categories emerged. They showed satisfaction and dissatisfaction related to identification with tasks and work content, material and personal gains obtained from solid waste segregation, prejudice, lack of appreciation, and difficulties in interpersonal relationships. This last item, due to its importance, received a nursing action. Conclusion: the study contributed to the advancement of knowledge and the association of possibilities between the research performance and nursing care for workers.

RESUMEN Objetivos: describir los elementos promotores de satisfacción e insatisfacción en el trabajo de recuperadoras de materiales reciclables y realizar acción de enfermería enfocada en tales elementos. Métodos: estudio cualitativo, convergente asistencial, realizado con recuperadoras trabajando en cooperativa. Datos obtenidos en 2015 mediante observación participante, entrevistas semiestructuradas y grupo de convergencia. El análisis contempló las fases Aprendizaje, Síntesis, Teorización y Transferencia. Resultados: emergieron cuatro categorías que ilustran experiencias de satisfacción e insatisfacción relativas a la identificación con las tareas y el contenido del trabajo, ganancias materiales y personales obtenidas con la recuperación, el prejuicio, la desvalorización y dificultades con las relaciones interpersonales. Esta última, por su significatividad, fue objeto de una acción de enfermería. Conclusión: el estudio contribuyó a mejorar conocimientos y posibilidades de asociación entre la realización de la investigación y la atención de enfermería a trabajadores.

RESUMO Objetivos: descrever os elementos promotores de satisfação e insatisfação no trabalho de catadoras de materiais recicláveis e realizar uma ação de enfermagem focada nesses elementos. Método: pesquisa qualitativa, convergente-assistencial, realizada com catadoras cooperativadas. A produção de dados ocorreu em 2015 por meio de observação participante, entrevistas semiestruturadas e grupo de convergência. A análise contemplou as fases Apreensão, Síntese, Teorização e Transferência. Resultados: emergiram quatro categorias que ilustram vivências de satisfação e insatisfação relacionadas à identificação com as tarefas e com o conteúdo do trabalho, ganhos materiais e pessoais obtidos com a catação, o preconceito, a desvalorização e dificuldades nas relações interpessoais. Esta última, devido ao seu destaque, foi objeto de uma ação de enfermagem. Conclusão: o estudo contribuiu para o avanço de conhecimentos e possibilidades de associação entre a realização da pesquisa e do cuidado de enfermagem com trabalhadores.

Estratégias utilizadas pela enfermagem em situações de violência no trabalho em hemodiálise / Estrategias utilizadas por la enfermería en situaciones de violencia en el trabajo en hemodiálisis / Strategies used by nursing staff in situations of workplace violence in a haemodialysis unit

RESUMO Objetivo Identificar as estratégias utilizadas pelos trabalhadores de enfermagem de um serviço de hemodiálise em situações de violência perpetrada por pacientes durante a assistência. Método Pesquisa de abordagem qualitativa, do tipo descritiva e exploratória, que utilizou grupo focal com a participação de oito trabalhadores da equipe de enfermagem de um serviço de hemodiálise privado do sul do Brasil. Empregou-se a análise de conteúdo temática para tratamento dos dados. Resultados As estratégias utilizadas são descritas nas categorias: Tolerar a violência pela condição de saúde do paciente; Contornar as situações de conflito e ceder à solicitação do paciente; Adotar um posicionamento de rejeição à violência; e Se afastar do paciente agressor. Considerações finais Evidencia-se a necessidade de mobilização coletiva dos trabalhadores e, principalmente, da instituição como mediadora, na busca pela prevenção e não propagação da violência no ambiente de trabalho.

RESUMEN Objetivo Identificar las estrategias utilizadas por el personal de enfermería del servicio de diálisis en situaciones de violencia por parte de los pacientes durante la atención. Método Investigación cualitativa, descriptiva y exploratoria, que utilizó grupos de enfoque con la participación de ocho trabajadores del personal de enfermería de un servicio de hemodiálisis privada en el sur de Brasil. Se utilizó el análisis de contenido temático. Resultados Las estrategias utilizadas se describen en las siguientes categorías: Tolerar la violencia por la condición de salud del paciente; Contornar el conflicto y ceder a la petición de la paciente; Adoptar una posición de rechazo a la violencia y alejarse del paciente agresor. Consideraciones finales Pone de relieve la necesidad de la movilización colectiva de los trabajadores, principalmente de la institución como mediador en la búsqueda de la prevención en lugar de propagación de la violencia en el ambiente de trabajo.

ABSTRACT Objective To identify strategies that nursing staff use at a haemodialysis unit in situations of violence by patients during care. Method Qualitative descriptive and exploratory research with focus groups and the participation of eight workers of the nursing staff of a private haemodialysis unit in southern Brazil. The data were subjected to thematic content analysis. Results The adopted strategies are described in the following categories: Tolerating violence due to the patient's health condition; Working around conflicting situations and giving in to patient's requests; Adopting a position of rejection to violence; and Staying away from the aggressor patient. Final considerations Workers and, above all, the institution in the role of mediator, must work together to prevent and discourage violence in the workplace.

Chronotype and work shift in nursing workers of university hospitals / Cronotipo y turno de trabajo en trabajadores de enfermería de hospitales universitarios / Cronotipo e turno de trabalho em trabalhadores de enfermagem de hospitais universitários

ABSTRACT Objective: To identify the predominant chronotype in nursing workers who work in surgical clinics of university hospitals and to verify the association with work shift. Method: Cross-sectional study, performed in surgical clinics of university hospitals in the Southern region of Brazil. The sample of 270 nursing workers answered questions of socio-occupational characterization, of health and the Morningness-Eveningness Questionnaire of Horne and Östberg. We performed a descriptive and bivariate analysis with the help of the SPSS software and confidence interval of 95%. Results: The indifferent chronotype predominated (45.2%). There were significant differences between occupational categories and variables "age" (p<0.001), "use of medication" (p=0.035) and "choice of work shift" (p=0.001). There was an association between the chronotype and the variables "work leave due to illness" (p=0.021), "children" (p=0.025), "use of medication" (p=0.018) and "work shift" (p=0.001). Conclusion: The chronotype remained indifferent, and the results confirmed association between chronotype and work shift.

RESUMEN Objetivo: Identificar el cronotipo predominante en trabajadores de enfermería que actúan en clínicas quirúrgicas de hospitales universitarios y verificar asociación con el turno de trabajo. Método: Estudio transversal realizado en clínicas quirúrgicas de hospitales universitarios de la región sur de Brasil. La muestra de 270 trabajadores de enfermería respondió cuestiones de caracterización sociolaboral, de salud y el Cuestionario de Matutinidad-Vespertinidad de Horne y Östberg. Se realizó un análisis descriptivo y bivariado con ayuda del software SPSS y un intervalo de confianza del 95%. Resultados: Predominó el cronotipo intermedio (45,2%). Se observó una diferencia significativa entre las categorías profesionales y las variables "edad" (p <0,001), "uso de medicación" (p = 0,035) y "opción por el turno de trabajo" (p = 0,001). Se identificó asociación entre el cronotipo y las variables "alejado del trabajo por motivo de enfermedad" (p = 0,021), "hijo (s)" (p = 0,025), "uso de medicación" (p = 0,018) y "turno de trabajo" (p = 0,001). Conclusión: Predominó el cronotipo intermedio, y los resultados confirmaron la asociación entre cronotipo y turno de trabajo.

RESUMO Objetivo: Identificar o cronotipo predominante em trabalhadores de enfermagem que atuam em clínicas cirúrgicas de hospitais universitários e verificar associação com o turno de trabalho. Método: Estudo transversal, realizado em clínicas cirúrgicas de hospitais universitários da região Sul do Brasil. A amostra de 270 trabalhadores de enfermagem respondeu questões de caracterização sociolaboral, de saúde e o Questionário de Matutinidade-Vespertinidade de Horne e Östberg. Realizou-se análise descritiva e bivariada com auxílio do software SPSS e intervalo de confiança de 95%. Resultados: Predominou o cronotipo indiferente (45,2%). Houve diferença significativa entre as categorias profissionais e as variáveis "idade" (p<0,001), "uso de medicação" (p=0,035) e "opção pelo turno de trabalho" (p=0,001). Foi identificada associação entre o cronotipo e as variáveis "afastado do trabalho por motivo de doença" (p=0,021), "filho(s)" (p=0,025), "uso de medicação" (p=0,018) e "turno de trabalho" (p=0,001). Conclusão: Predominou o cronotipo indiferente, e os resultados confirmaram a associação entre cronotipo e turno de trabalho.

Satisfação no trabalho hospitalar de técnicos de enfermagem com formação superior / Job satisfaction of nursing technicians with higher education in the hospital work / Satisfacción en el trabajo hospitalario de técnicos de enfermería con educación superior

O objetivo deste estudo foi compreender a satisfação no trabalho hospitalar de técnicos de enfermagem com formação superior. Optou-se por pesquisa descritiva, com abordagem qualitativa com 14 técnicos de enfermagem. Os cenários foram as unidades de terapia intensiva de um hospital universitário, localizado em um município do interior do estado do Rio Grande do Sul, Brasil. Para a coleta de dados foi utilizada a entrevista semiestruturada individual. Como resultado, emergiram duas categorias: "foi um divisor de águas" – satisfação no trabalho relacionada ao aprimoramento após o curso superior; e sentimentos de insatisfação: frustração e subutilização do conhecimento adquirido. Os trabalhadores percebem um posicionamento mais crítico e apresentam uma visão mais ampla na práxis laboral. Porém, diante de situações em que não podem intervir e da não valorização por atividades desempenhadas, surgem sentimentos de subutilização e frustração no contexto do trabalho. Concluiu-se que a realização de um curso superior para os trabalhadores técnicos de enfermagem nesse cenário hospitalar contribuiu para a qualificação do cuidado prestado, impelindo para sentimentos de satisfação. Porém, deve-se repensar, no âmbito das instituições de saúde, aspectos que possam almejar a participação mais ativa e o reconhecimento da qualificação desses trabalhadores.

The objective of this study was to understand the job satisfaction of nursing technicians with higher education. This is a descriptive research withqualitative approach with 14 nursing technicians. The scenarios were the intensive care units of a university hospital, located in a municipalityin the State of Rio Grande do Sul, Brazil. For the data collection, a semi-structured interview was used. As a result, two categories emerged:"It was a watershed": job satisfaction related to improvement after attending higher education; and Feelings of dissatisfaction: frustration andunderutilization of the knowledge acquired. Workers perceive a more critical position and present a broader view in labor praxis. However, facedwith situations in which they cannot intervene and with non-appreciation for performed activities, feelings of frustration and underutilization arisein the labor context. It is concluded that the achievement of a higher education course by the nursing technicians working in hospitals contributedto the qualification of the care provided, thus impelling to feelings of satisfaction. However, it is necessary, in the scope of health institutions, torethink aspects that could target greater participation and appreciation of the qualification of these workers.

El objetivo de este estudio fue conocer la satisfacción laboral de los técnicos de enfermería con formación superior. Investigación descriptivacon enfoque cualitativo llevada a cabo con 14 técnicos de enfermería. Los escenarios fueron las unidades de terapia intensiva de un hospital universitario de un municipio del estado de Rio Grande do Sul, Brasil. Para la recogida de datos se utilizó la entrevista semiestructurada individual. Como resultado surgieron dos categorías: "fue un punto de inflexión": satisfacción laboral relacionada con la propia superación después del curso y sentimientos de insatisfacción: frustración y subutilización del conocimiento adquirido. Los trabajadores perciben que asumen una postura más crítica y que tienen una visión más amplia para ejercer sus labores. Sin embargo, ante situaciones donde no pueden intervenir y cuando no se les reconoce la importancia de sus tareas, surgen sentimientos de subutilización y frustración. Se concluye que el curso superior contribuye a la calificación de los cuidados brindados por los enfermeros en el ambiente hospitalario y que genera sentimientos desatisfacción. Sin embargo, habría que repensar, en el ámbito de las instituciones de salud, en los aspectos que incentivan la participación más activa y el reconocimiento de la cualificación profesional.

Satisfação e insatisfação de residentes multiprofissionais em saúde na perspectiva da formação / Satisfacción e insatisfacción de residentes multiprofesionales en salud en la perspectiva de su formación / Satisfaction and dissatisfaction of multiprofessional residents in health in the perspective of professional training

Objetivo descrever as vivências de satisfação e insatisfação de residentes multiprofissionais em saúde na perspectiva da formação. Método pesquisa qualitativa, realizada com nove residentes de um Programa de Residência Multiprofissional em Saúde de uma universidade pública do Sul do Brasil. Os dados, produzidos por meio de grupo focal realizado em abril de 2013, foram submetidos à análise de conteúdo na modalidade temática. Resultados os residentes possuíam vivências de satisfação relacionadas ao compartilhamento de conhecimentos e gratificação do usuário. As vivências de insatisfação davam-se pela falta de comunicação na equipe, sobrecarga de trabalho, extensa carga horária, dificuldade na articulação da teoria com a prática e demandas impostas. Conclusão os participantes vivenciavam sentimentos opostos, apesar de o processo de formação dos residentes conferir-lhes satisfação, o que indica a necessidade de diálogo e sensibilização das instituições formadoras.

Objetivo describir las vivencias de satisfacción e insatisfacción de los residentes multiprofesionales en salud en la perspectiva de su formación. Método investigación de enfoque cualitativo, realizada con nueve residentes de un Programa de Residencia Multiprofesional en Salud de una universidad pública del Sur de Brasil. Los datos, obtenidos a través de un grupo focal, realizado en abril de 2013, fueron sometidos al análisis de contenido en la modalidad temática. Resultados los residentes poseían vivencias de satisfacción relacionadas a los conocimientos compartidos y a la gratificación del usuario. Las vivencias de insatisfacción se debían a la falta de comunicación en el equipo, la sobrecarga de trabajo, una extensa carga horaria, la dificultad en la articulación entre la teoría y la práctica y, a demandas impuestas. Conclusión los participantes vivenciaban sentimientos opuestos, a pesar de que el proceso de formación de los residentes les confería satisfacción, lo que indica la necesidad de diálogo y sensibilización de las instituciones formadoras.

Objective to describe the experiences of satisfaction and dissatisfaction of multiprofessional residents in health in the perspective of their professional training. Method a qualitative study was performed with nine residents of a Multiprofessional Residency Program in Health from a public university in the south of Brazil. The data obtained through a focus group in April 2013 were submitted to thematic content analysis. Results the residents had experiences of satisfaction associated with knowledge sharing and user gratification. Experiences of dissatisfaction resulted from the team's lack of communication, work overload, excessive working hours, difficulty linking theory to practice, and imposed demands. Conclusion although the professional qualification process provided by the residency course, the participants experienced opposing feelings; which indicates the need for qualifying institutions to promote dialogue and raise awareness.