RESUMO
OBJECTIVE: Adapt and validate the NECPAL instrument in Chile. DESIGN: Prospective, longitudinal, analytical study for validation of the instrument in 5 stages: cultural adaptation, content validation, pilot test, application, and statistical analysis. PLACE: Four primary care centers of the South East Metropolitan Health Service, in Santiago, Chile. PARTICIPANTS: Primary health care physicians and nurses for cultural adaptation and application, and palliative care experts for content validation. MAIN MEASUREMENTS: Cultural adaptation was carried out through cognitive interviews. Content validity was measured using Delphi method and the Lawshe content validity ratio (CVR) was obtained. In the pilot test, we measured stability (test-retest), inter judge harmony and application time in 14 chronic advanced patients (CAP). The test was applied to this same group, calculating the sample according to Nunally's recommendation. RESULTS: A sample of 118 CAP was obtained. The CVR was 0.75 and the average testing time was 6.7 min (SD = 4.01). The test-retest obtained a Kappa test concordance index between 0.632 and 1.0; and the interjudge harmony agreement between 0.192 and 0.692. The surprise question (PS) was positive in 20.3% of the sample. The main conditions associated with the disease-specific severity item, were fragility (23.7%), chronic heart disease (21.2%) and chronic lung disease (12.7%). The demand group and specific severity indicators obtained a greater predictive capacity of PS+, with an area under the curve of 0.808 (95% CI: 0.697-0.918). CONCLUSIONS: NECPAL is feasible to be used in Chile, has adequate psychometric properties and will allow early detection of patients in need of palliative care.
Assuntos
Cuidados Paliativos , Chile , Doença Crônica , Humanos , Estudos Prospectivos , Psicometria , Reprodutibilidade dos Testes , Inquéritos e QuestionáriosRESUMO
OBJECTIVE: Characterize the current situation of the demand manager physician (DMP) in primary health care (PHC), from the perceptions of those who fulfill this role, their medical peers and the directors of the family health centers (CESFAMs). DESIGN: Qualitative cross-sectional study with a grounded theory approach. SITE: Four CESFAMs from the South East Metropolitan Health Service in Santiago, Chile. PARTICIPANTS: Demand manager physician, general practitioners and directors of CESFAM. METHOD: A semi-structured interview and discussion group were used as data collection technique. Open, axial, and selective coding was carried out with the support of the NVivo12 software. RESULTS: In practice, DMP performs more functions than those defined for the position by the Ministry of Health, generating the feeling of lack of time to carry out their work, what represents their main barrier at work and reflects the absence of institutional support they receive from their employees. Among these invisible functions are: providing feedback to the medical team, leading clinical meetings, and generating reference protocols. For the good performance of the DMP it is necessary to have technical skills and be recognized by their peers. It was estimated that the family doctor is the most suitable professional for the position. The work of the DMP is limited by institutional factors such as waiting lists, lack of specialists, and poor coordination between levels of care. CONCLUSIONS: Standardizing the functions of the DMP is a necessary element for its consolidation and achieving the objectives of maintaining continuity of care in the population.
Assuntos
Clínicos Gerais , Atenção Primária à Saúde , Chile , Estudos Transversais , Humanos , Médicos de FamíliaRESUMO
Objetivo: Caracterizar la situación actual del médico gestor de la demanda (MGD) en la atención primaria de salud (APS), desde las percepciones de aquellos que cumplen ese rol, sus pares médicos y los directivos de los centros de salud familiar (CESFAM). Diseño: Estudio transversal cualitativo con enfoque de teoría fundamentada. Emplazamiento: Cuatro CESFAM del Servicio de Salud Metropolitano Sur Oriente en Santiago, Chile. Participantes: Médico gestor de la demanda, médicos generales y directores de CESFAM. Método: Se utilizó la entrevista semiestructurada y el grupo de discusión como técnica de recolección de datos. Se realizó codificación abierta, axial y selectiva con el apoyo del software NVivo v.12. Resultados: El MGD realiza en la práctica más funciones que las definidas para el cargo por el Ministerio de Salud, generando una sensación de falta de tiempo para realizar su labor, lo que representa su principal barrera en el trabajo y refleja la falta de apoyo institucional que reciben de sus jefaturas. Entre estas funciones invisibles están: retroalimentar al equipo médico, liderar reuniones clínicas y generar protocolos de referencia. Para el buen desempeño del MGD es necesario contar con competencias técnicas y ser reconocido por sus pares. Se estimó que el médico de familia es el profesional más apto para el cargo. La labor del MGD está limitada por factores institucionales como las listas de espera, la falta de especialistas y la baja coordinación entre niveles asistenciales. Conclusiones: Estandarizar las funciones del MGD es un elemento necesario para su consolidación y lograr cumplir los objetivos de mantener la continuidad del cuidado en la población.(AU)
Objective: Characterize the current situation of the demand manager physician (DMP) in primary health care (PHC), from the perceptions of those who fulfill this role, their medical peers and the directors of the family health centers (CESFAMs). Design: Qualitative cross-sectional study with a grounded theory approach. Site: Four CESFAMs from the South East Metropolitan Health Service in Santiago, Chile. Participants: Demand manager physician, general practitioners and directors of CESFAM. Method: A semi-structured interview and discussion group were used as data collection technique. Open, axial, and selective coding was carried out with the support of the NVivo12 software. Results: In practice, DMP performs more functions than those defined for the position by the Ministry of Health, generating the feeling of lack of time to carry out their work, what represents their main barrier at work and reflects the absence of institutional support they receive from their employees. Among these invisible functions are: providing feedback to the medical team, leading clinical meetings, and generating reference protocols. For the good performance of the DMP it is necessary to have technical skills and be recognized by their peers. It was estimated that the family doctor is the most suitable professional for the position. The work of the DMP is limited by institutional factors such as waiting lists, lack of specialists, and poor coordination between levels of care. Conclusions: Standardizing the functions of the DMP is a necessary element for its consolidation and achieving the objectives of maintaining continuity of care in the population.(AU)