Factors related to the adoption of the Brazilian National Immunization Program Information System.

BACKGROUND: One way to optimize the adoption and use of technological innovations is to understand how those involved perceive, assess and decide to use them. This study aims to analyze the attributes that influence the adoption and use of the Brazilian National Immunization Program Information System (NIPIS) from the perspective of vaccination room workers. METHODS: This is a mixed method research, and a quantitative cross-sectional analytical study, with concomitant triangulation of data, carried out in a region of Brazil by using the Diffusion of Innovation Theory. We used a questionnaire with 183 nursing professionals who work at vaccination rooms in 12 municipalities. To test the research model, partial least squares structural equation modeling (PLS-SEM) and SmartPLS 2.3.0 have been applied to estimate the model. The qualitative research had a descriptive-exploratory character, using interviews (n = 18) analyzed through thematic analysis. RESULTS: The model proposed showed a mean correlation between the perceived attributes in the adoption and use of NIPIS. The results of the multiple regression indicated that the attributes "relative advantage" and "image" have a significant effect at 5% level (T > 1.97), positively influence the adoption and use of NIPIS; the attribute "voluntary use" negatively influences the adoption and use of the system; the attributes "experimentation", "compatibility", "profitability", and "ease of use" did not influence the adoption and use of NIPIS. Emphasis has been placed on aspects that weaken the adoption and use of NIPIS such as lack of good quality internet and resistance to use the technology by some professionals. Workers perceive the importance of NIPIS for the municipality and point out that technological innovation provides data at an individual level, inserted in real time, which makes it possible to assess vaccination coverage. Lack of an unstable internet compromises data release due to system slowness. CONCLUSIONS: The mixed method allowed an in-depth analysis of the adoption and use of NIPIS in the Western Health Macroregion of Minas Gerais State, and similarities were observed in the results. The attribute "relative advantage" is the one that most influences the adoption and use of NIPIS, which is the strongest predictor of innovation adoption rate.

[Analysis of job satisfaction of the nursing staff of a primary health care unit]. / Anélise da satisfação profissional da equipe de enfermagem em uma unidade básica distrital de saúde.

This was a cross-sectional, observational study conducted in an outpatient specialty district health unit in the city of Ribeirão Preto, in the southeastern Brazilian state of São Paulo, with the aim to analyze the job satisfaction of the nursing staff. Data were collected using the Index of Work Satisfaction (IWS), a validated instrument which was applied to 23 members of the nursing team in January 2012. Among the components of job satisfaction, participants considered Interaction to be most important, followed by Professional Status, Job Requirements, Organizational Policies, Remuneration and Autonomy. The combined mean Index of Work Satisfaction obtained was 8.29, corresponding to poor job satisfaction among the studied population, as most of the studies in the literature that used the same instrument had scores between 12 and 37.

Performance indicators of Primary Care of the Previne Brasil Program. / Indicadores de desempeño de la Atención Primaria del Programa Previne Brasil.

OBJECTIVE: to analyze the scope of the performance indicators of the Previne Brasil Program of Primary Health Care. METHOD: an observational, descriptive study with a quantitative approach was carried out using secondary data, referring to the years 2020 and 2021, in the five Brazilian regions (North, Northeast, South, Southeast and Midwest), available in the Primary Health Care Information System. Descriptive statistics, relative frequencies and measures of central tendency and semiparametric modeling were used considering a 5% confidence interval. RESULTS: there was evidence of evolution in the rates of performance indicators in most Brazilian regions in 2021, compared to 2020, however, the North and Midwest regions had incipient or negative rates, compared to the Southeast region. Despite the evolution in the rates of the indicators, few States managed to reach the goals established by the Ministry of Health for the strategic actions of prenatal care and women's health; and no state achieved the goal in strategic action on chronic diseases. CONCLUSION: it is considered important to monitor the evolution of current indicators, envisioning their qualification so that they can evaluate primary health care and assistance, as well as guarantee the achievement of goals by ensuring funding for primary care actions.

Hospital discharge planning in care transition of patients with chronic noncommunicable diseases.

OBJECTIVE: to analyze care transition in hospital discharge planning for patients with chronic noncommunicable diseases. METHOD: a qualitative study, based on the Care Transitions Intervention theoretical model, with four pillars of intervention, to ensure a safe transition. Twelve professionals participated in a public hospital in the countryside of São Paulo. Data were collected through observation, document analysis and semi-structured interviews. RESULTS: there was a commitment of a multidisciplinary team to comprehensive care and involvement of family members in patient care. The documents facilitated communication between professionals and/or levels of care. However, the lack of time to prepare for discharge can lead to fragmented care, impairing communication and jeopardizing a safe transition. FINAL CONSIDERATIONS: they were shown to be important elements in discharge planning composition, aiming to ensure a safe care transition, team participation with nurses as main actors, early discharge planning and family involvement.

COVID-19 Infodemic and Impacts on the Mental Health of Older People: Cross-sectional Multicenter Survey Study.

BACKGROUND: The COVID-19 pandemic received widespread media coverage due to its novelty, an early lack of data, and the rapid rise in deaths and cases. This excessive coverage created a secondary "infodemic" that was considered to be a serious public and mental health problem by the World Health Organization and the international scientific community. The infodemic particularly affected older individuals, specifically those who are vulnerable to misinformation due to political positions, low interpretive and critical analysis capacity, and limited technical-scientific knowledge. Thus, it is important to understand older people's reaction to COVID-19 information disseminated by the media and the effect on their lives and mental health. OBJECTIVE: We aimed to describe the profile of exposure to COVID-19 information among older Brazilian individuals and the impact on their mental health, perceived stress, and the presence of generalized anxiety disorder (GAD). METHODS: This cross-sectional, exploratory study surveyed 3307 older Brazilians via the web, social networks, and email between July 2020 and March 2021. Descriptive analysis and bivariate analysis were performed to estimate associations of interest. RESULTS: Major proportions of the 3307 participants were aged 60 to 64 years (n=1285, 38.9%), female (n=2250, 68.4%), and married (n=1835, 55.5%) and self-identified as White (n=2364, 71.5%). Only 295 (8.9%) had never started or completed a basic education. COVID-19 information was mainly accessed on television (n=2680, 81.1%) and social networks (n=1943, 58.8%). Television exposure was ≥3 hours in 1301 (39.3%) participants, social network use was 2 to 5 hours in 1084 (32.8%) participants, and radio exposure was ≥1 hour in 1223 (37%) participants. Frequency of exposure to social networks was significantly associated with perceived stress (P=.04) and GAD (P=.01). A Bonferroni post hoc test revealed significantly different perceived stress in participants who were exposed to social networks for 1 hour (P=.04) and those who had no exposure (P=.04). A crude linear regression showed that "some" social media use (P=.02) and 1 hour of exposure to social media (P<.001) were associated with perceived stress. Adjusting for sociodemographic variables revealed no associations with this outcome variable. In a crude logistic regression, some social media use (P<.001) and 2 to 5 hours of exposure to social media (P=.03) were associated with GAD. Adjusting for the indicated variables showed that some social network use (P<.001) and 1 hour (P=.04) and 2 to 5 hours (P=.03) of exposure to social media were associated with GAD. CONCLUSIONS: Older people, especially women, were often exposed to COVID-19-related information through television and social networks; this affected their mental health, specifically GAD and stress. Thus, the impact of the infodemic should be considered during anamnesis for older people, so that they can share their feelings about it and receive appropriate psychosocial care.

Sickness absenteeism of Primary Health Care professionals before and during the COVID-19 pandemic.

OBJECTIVE: to identify the frequency of occurrence of sickness absenteeism, according to the profile of Primary Health Care (PHC) professionals, and verify if there was an impact of the pandemic on absence duration and reason. METHODS: a cross-sectional study, from January/2019 to December/2020, with PHC professionals from a municipality in northeastern São Paulo. Descriptive statistics were performed, with frequency calculation. RESULTS: of the 977 PHC professionals, 633 (64.79%) used a medical certificate to justify their absence from work in 2019, and 837 (85.67%) in 2020. The main reason for leave was diseases of the musculoskeletal system and connective tissue in the two years. The mean duration of leave was 7.33 days (SD=17.33) in 2019 and 9.88 days (SD=16.05) in 2020. Nursing assistants were the ones who took the most leave in both years. CONCLUSIONS: there was an impact of the pandemic on absence duration and reason.

Construction and validation of a matrix for normative evaluation of the integrated health system of the borders.

OBJECTIVE: to build and validate a matrix for normative evaluation of the Integrated Health System of Borders. METHOD: a methodological study, composed by the construction of an evaluation matrix elaborated in three stages: elaboration of the logical model, containing the triad of structure, process and result; definition of evaluative questions and appearance and content validation of the matrix. Appearance and content validation were performed simultaneously by seven judges. For data collection, an online questionnaire and the Delphi technique were used and, for analysis, the Content Validity Index and Content Validity Ratio. RESULTS: the evaluation matrix containing 24 questions was submitted to two evaluations for its appearance and content validation. In the first, the overall mean Content Validity Index was 99.40% and the Content Validity Ratio was 0.90. In the second, the Content Validity Index was 100% and the Content Validity Ratio, 1.0; there were no new proposals and the matrix was made up of 24 questions. The matrix was considered intelligible in terms of appearance validation. CONCLUSION: the evaluation matrix of the Integrated Health System of the Borders is validated in terms of appearance and content for analyzing the performance of public actions and policies in border regions.

Implementation of the e-SUS Primary Care system: Impact on the routine of Primary Health Care professionals.

OBJECTIVE: to understand how the implementation of the e-SUS Primary Care system has been processed and its impact on the daily life of the health teams. METHOD: a qualitative research study, conducted in a municipality in the inland of the state of São Paulo with professionals who work in Primary Health Care and use the e-SUS Primary Care system as a work tool. Semi-structured interviews and thematic data analysis were used with Kotter's three-phase approach. RESULTS: a total of 17 professionals, nurses, physicians, dentists and community agents were interviewed. The implementation of e-SUS Primary Care and its impact on the daily life of health teams were understood in terms of mandatory implementation; weaknesses for implementation, such as absence of material resources and implicit imposition for the use of the system; fragile training for deployment and learning from experience. CONCLUSION: a harmful incentive process was observed, conducted from the perspective of institutional pressure, use of the system to justify the work performed and, on the other hand, there was the creation of collaborative learning mechanisms between the teams.

[Primary Healthcare e-SUS: determinant attributes for the adoption and use of a technological innovation]. / e-SUS Atenção Primária: atributos determinantes para adoção e uso de uma inovação tecnológica.

The study aimed to analyze the adoption and use of the Primary Healthcare e-SUS (PHC e-SUS) as a technological innovation from the perspective of workers in primary healthcare (PHC). This was a sequential exploratory mixed-methods study (QUAN → qual) in municipalities in the interior of São Paulo state, Brazil, drawing on Diffusion of Innovation Theory. The quantitative component was analytical cross-sectional, applying a validated questionnaire to 114 PHC workers. The model was tested by applying partial least squares structural equation modeling (PLS-SEM) using SmartPLS 2.3.0. The qualitative study was descriptive-exploratory, using interviews (n = 10) with thematic content analysis, aimed at understanding the attributes that did not influence the adoption and use of PHC e-SUS. The attributes "experimentation", "ease of use", "relative advantage", and "compatibility" did not display statistical significance, indicating that they were not determinant attributes for the adoption and use of PHC e-SUS. Integration of the data evidenced failures in connectivity; lack of time to feed the system in real time and training; lack of prior experimentation; abrupt presentation of the system; and lack of skill with the technology. The results can assist other municipalities in Brazil with the implementation of the PHC e-SUS in relation to the importance of the organizational infrastructure, as well as training in the technology's use and handling. The study contributes to reflections and proposals for interventions in the problems faced in daily work with the adoption and use of a technological innovation such as the PHC e-SUS.

O estudo objetivou analisar a adoção e o uso do e-SUS Atenção Primária (e-SUS APS) como inovação tecnológica na perspectiva dos profissionais da atenção primária à saúde (APS). Trata-se de um estudo de método misto explanatório sequencial (QUAN → qual) realizado em municípios do interior de São Paulo, Brasil, utilizando a Teoria da Difusão de Inovação. O estudo quantitativo foi do tipo transversal analítico, aplicando-se um questionário validado a 114 profissionais da APS. Para testar o modelo do estudo, aplicou-se a modelagem de equações estruturais de mínimos quadrados parciais (PLS-SEM) por meio do software SmartPLS 2.3.0. O estudo qualitativo teve caráter descritivo-exploratório, por meio de entrevistas (n = 10) analisadas por análise temática de conteúdo, visando entender os atributos que não influenciaram a adoção e o uso do e-SUS APS. Os atributos "experimentação", "facilidade de uso", "vantagem relativa" e "compatibilidade" não apresentaram significância estatística, indicando não serem atributos determinantes para adoção e uso do e-SUS APS. Na integração dos dados, evidenciaram-se: falhas de conectividade; ausência de tempo para alimentação do sistema em tempo real e de capacitação; não experimentação prévia; apresentação abrupta do sistema e ausência de habilidade com a tecnologia. Os resultados podem auxiliar os demais municípios do Brasil na implantação e/ou efetivação do e-SUS APS, no que tange à importância da infraestrutura organizacional, bem como na capacitação para utilização e manuseio da tecnologia. Este estudo contribui para reflexões e propostas de intervenções aos problemas enfrentados no cotidiano do trabalho quanto à adoção e ao uso de uma inovação tecnológica, como o e-SUS APS.

El objetivo del estudio fue analizar la adopción y uso del e-SUS Atención Primaria (e-SUS APS), como innovación tecnológica, desde la perspectiva de los profesionales de la atención primaria en salud (APS). Se trata de un estudio de método mixto secuencial explicativo (CUAN → Cual) realizado en municipios del interior de São Paulo, utilizando la Teoría de la Difusión de Innovación. El estudio cuantitativo fue de tipo transversal analítico, aplicándose un cuestionario validado a 114 profesionales de la APS. Para probar el modelo del estudio se aplicó el modelado de ecuaciones estructurales de mínimos cuadrados parciales (PLS-SEM), a través del software SmartPLS 2.3.0. El estudio cualitativo tuvo carácter descriptivo-exploratorio, mediante entrevistas (n = 10), analizadas por análisis de contenido temático, con el objetivo de entender los atributos que no influenciaron en la adopción y uso de la e-SUS APS. Los atributos "probar", "facilidad de uso", "ventaja relativa" y "compatibilidad" no presentaron significación estadística, indicando no ser atributos determinantes para la adopción y uso de la e-SUS APS. En la integración de los datos se evidenciaron: fallos de conectividad; ausencia de tiempo para alimentación del sistema en tiempo real y de capacitación; no pruebas previas; presentación abrupta del sistema y ausencia de habilidad con la tecnología. Los resultados pueden ayudar a los demás municipios de Brasil en la implantación y/o efectuación de la e-SUS APS, en lo que atañe a la importancia de la infraestructura organizativa, así como la capacitación para la utilización y manejo de la tecnología. Este estudio contribuye a las reflexiones y propuestas de intervenciones, respecto a los problemas enfrentados en el día a día del trabajo, en cuanto a la adopción y uso de una innovación tecnológica, como la e-SUS APS.

A postmodern perspective regarding older adults' oral health.

This article aims to comprehend meaning assigned to oral health, by means of older adults discourses, supported by a Social Constructionist perspective. This is a qualitative study with a descriptive and comprehensive design based on the Social Constructionism theoretical support conducted by means of interviews with 19 older adults. Data were analysed by means of a Discourse Analysis with identification of Interpretative Repertoires, which structured the meanings proposed to oral health. It were created repertories to disclosure possible meanings assigned to the oral health by older people as: having a clean mouth; having good comprehensive/general health; having a beautiful smile and oral health well-being condition; and suffering in the past and accepting pain. The meaning assigned to oral health by older people, in a social constructionist perspective, allow us to comprehend the subjectivity behind oral health of older people, which can guide health professionals' approaches to deal with it.

Percepções de pessoas idosas internadas acerca da transição do cuidado do hospital para casa / Perceptions of hospitalized older adults regarding the transition of care from hospital to home

Resumo Objetivo analisar as percepções de pessoas idosas internadas acerca da transição do cuidado do hospital para casa. Método pesquisa com abordagem qualitativa, descritivo-exploratória, realizada em unidade de internação clínica de hospital público, médio porte, no interior do estado de São Paulo, Brasil. Participaram 22 pessoas idosas, por meio de entrevistas semiestruturadas, conduzidas por questões fundamentadas nos pilares do Care Transition Intervention. Posteriormente, foi realizada observação participante no local do estudo, com registro em diário de campo e transcrição das falas. Seguiram-se análise temática e sistematização dos dados por meio de software específico para análise de dados qualitativos. Resultados a média de idade dos participantes foi de 68 anos (DP±5,4); 16 (77%) possuíam uma ou mais doenças crônicas; 14 (64%) faziam uso de um ou mais medicamentos de uso contínuo. O Código Internacional de Doenças principal de internação foi covid-19. A média de permanência de internação foi de 9 dias (DP±5,7), com máximo de 31 dias e mínimo de dois dias, sendo que quatro (18%) tiveram a forma grave da doença. A partir da percepção das pessoas idosas, emergiram quatro temas de análise: problemas relacionados a medicamentos; preparo para alta hospitalar; continuidade do cuidado; e rede familiar. Conclusão na perspectiva das pessoas idosas, faz-se necessário a organização do plano de cuidados durante a internação por meio de reconciliação medicamentosa, preparo para os cuidados domiciliares, presença da família durante a internação e reconhecimento da Atenção Primária à Saúde na continuidade do cuidado durante a transição do cuidado do hospital para casa.

Abstract Objective To analyze the perceptions of older adults hospitalized regarding the transition of care from hospital to home. Method A qualitative, descriptive-exploratory research was conducted in a clinical inpatient unit of a medium-sized public hospital in the interior of São Paulo state, Brazil. Twenty-two older adults participated in the study through semistructured interviews, guided by questions based on the pillars of the Care Transitions Intervention (CTI). Subsequently, participant observation was conducted at the study site, with recording in a field diary and transcription of speeches. Thematic analysis and data systematization followed through specific software for qualitative data analysis Results The mean age of the participants was 68 years (SD±5.4); 16 (77%) had one or more chronic diseases; 14 (64%) were using one or more continuous medications. The primary International Classification of Diseases code for hospitalization was Covid-19. The average length of hospital stay was 9 days (SD±5.7), with a maximum of 31 days and a minimum of two days, with four (18%) experiencing severe disease. From the perception of older adults, four themes of analysis emerged: medication-related problems; preparation for hospital discharge; continuity of care; and family network. Conclusion From the perspective of older adults, it is necessary to organize the care plan during hospitalization through medication reconciliation, preparation for home care, family presence during hospitalization, and recognition of Primary Health Care in continuity of care during the transition from hospital to home care.

Facility infrastructure of primary health services regarding tuberculosis control: a countrywide cross-sectional study.

BACKGROUND: Tuberculosis (TB) is still a major public health problem in many countries, including Brazil. Primary health care (PHC) services are a set of important services with infrastructure and resources to diagnose, treat, and cure several diseases, including the TB. AIM: The aim of this study is to analyse aspects of the facility infrastructure of Brazilian PHC, regarding the control and treatment of TB from a countrywide perspective. METHODS: This is a cross-sectional study based on PHC services. Data were collected from 38,812 health centres and were assessed by means of the National Program for Improving Access and Quality Primary Care. The outcome was obtained by the presence and availability of the following infrastructure items: air circulation in the consultation room, refrigerator, individual protective equipment, plastic jar for sputum examination, and TB notification form of the primary care information system. Poisson regression was used to calculate the prevalence ratio. FINDINGS: Of the 38,812 evaluated centres, only 1628 (4.2%) presented a positive result regarding the outcome. Primary health centres, among all types of centres, presented the highest quality of facility infrastructure for TB control. Centres with large workloads, as well as those that presented a list of offered services and a welcoming consulting room, also presented the highest quality infrastructure. The present study shows that major improvements should be made to the infrastructure to reach a satisfactory TB control in Brazil.

Indicadores de desempeño de la Atención Primaria del Programa Previne Brasil / Performance indicators of Primary Care of the Previne Brasil Program / Indicadores de desempenho da Atenção Primária do Programa Previne Brasil

Objetivo: analizar el alcance de los indicadores de desempeño del Programa Previne Brasil de Atención Primaria a la Salud. Método: para ello, se realizó un estudio observacional, descriptivo, con abordaje cuantitativo, utilizando datos secundarios, referentes a los años 2020 y 2021, en las cinco regiones brasileñas (Norte, Nordeste, Sur, Sudeste y Centro Oeste), disponibles en el Sistema de Información de la Atención Primaria de Salud. Se utilizaron estadísticas descriptivas, frecuencias relativas y medidas de tendencia central y modelación semiparamétrica considerando un intervalo de confianza del 5%. Resultados: hubo evidencia de evolución en las tasas de los indicadores de desempeño en la mayoría de las regiones brasileñas en 2021, en comparación con 2020, sin embargo, las Regiones Norte y Centro Oeste presentaron tasas incipientes o negativas, en comparación con la Región Sudeste. A pesar de la evolución en las tasas de los indicadores, pocos estados lograron alcanzar las metas establecidas por el Ministerio de Salud para las acciones estratégicas de atención prenatal y salud de la mujer, mientras que ningún estado logró la meta en la acción estratégica de enfermedades crónicas. Conclusión: se considera importante acompañar la evolución de los indicadores actuales, previendo su calificación para que puedan evaluar el seguimiento y la atención primaria en salud, así como garantizar la consecución de las metas asegurando la financiación de las acciones de atención primaria.

Objective: to analyze the scope of the performance indicators of the Previne Brasil Program of Primary Health Care. Method: an observational, descriptive study with a quantitative approach was carried out using secondary data, referring to the years 2020 and 2021, in the five Brazilian regions (North, Northeast, South, Southeast and Midwest), available in the Primary Health Care Information System. Descriptive statistics, relative frequencies and measures of central tendency and semiparametric modeling were used considering a 5% confidence interval. Results: there was evidence of evolution in the rates of performance indicators in most Brazilian regions in 2021, compared to 2020, however, the North and Midwest regions had incipient or negative rates, compared to the Southeast region. Despite the evolution in the rates of the indicators, few States managed to reach the goals established by the Ministry of Health for the strategic actions of prenatal care and women's health; and no state achieved the goal in strategic action on chronic diseases. Conclusion: it is considered important to monitor the evolution of current indicators, envisioning their qualification so that they can evaluate primary health care and assistance, as well as guarantee the achievement of goals by ensuring funding for primary care actions.

Objetivo: analisar o alcance dos indicadores de desempenho do Programa Previne Brasil da Atenção Primária à Saúde. Método: realizou-se um estudo observacional, descritivo, com abordagem quantitativa, utilizando dados secundários referentes aos anos de 2020 e 2021, nas cinco regiões brasileiras (Norte, Nordeste, Sul, Sudeste e Centro-Oeste), disponíveis no Sistema de Informação da Atenção Primária à Saúde. Foram utilizadas estatística descritiva, frequências relativas e medidas de tendência central e modelagem semiparamétrica considerando o intervalo de confiança de 5%. Resultados: evidenciou-se a evolução nas taxas dos indicadores de desempenho na maioria das regiões brasileiras em 2021, comparadas com 2020, todavia as Regiões Norte e Centro-Oeste tiveram taxas incipientes ou negativas, se comparadas com a Região Sudeste. Apesar da evolução nas taxas dos indicadores, poucos estados conseguiram alcançar as metas estabelecidas pelo Ministério da Saúde para as ações estratégicas de pré-natal e saúde da mulher, enquanto nenhum estado alcançou a meta na ação estratégica de doenças crônicas. Conclusão: considera-se importante o acompanhamento da evolução dos atuais indicadores, vislumbrando a sua qualificação, para que possam avaliar a assistência e a atenção primária à saúde, bem como garantir o alcance das metas assegurando o financiamento para as ações da atenção primária.

Hospital discharge planning in care transition of patients with chronic noncommunicable diseases / Planificación del alta hospitalaria en la transición asistencial de pacientes con enfermedades crónicas no transmisibles / Planejamento de alta hospitalar na transição do cuidado de pacientes com doenças crônicas não transmissíveis

ABSTRACT Objective: to analyze care transition in hospital discharge planning for patients with chronic noncommunicable diseases. Method: a qualitative study, based on the Care Transitions Intervention theoretical model, with four pillars of intervention, to ensure a safe transition. Twelve professionals participated in a public hospital in the countryside of São Paulo. Data were collected through observation, document analysis and semi-structured interviews. Results: there was a commitment of a multidisciplinary team to comprehensive care and involvement of family members in patient care. The documents facilitated communication between professionals and/or levels of care. However, the lack of time to prepare for discharge can lead to fragmented care, impairing communication and jeopardizing a safe transition. Final considerations: they were shown to be important elements in discharge planning composition, aiming to ensure a safe care transition, team participation with nurses as main actors, early discharge planning and family involvement.

RESUMEN Objetivo: analizar la transición de la atención en la planificación del alta hospitalaria de pacientes con enfermedades crónicas no transmisibles. Método: estudio cualitativo, basado en el modelo teórico Care Transitions Intervention, con cuatro pilares de intervención, para garantizar una transición segura. Doce profesionales participaron en un hospital público del interior de São Paulo. Los datos fueron recolectados a través de observación, análisis de documentos y entrevistas semiestructuradas. Resultados: el equipo multidisciplinario se comprometió a brindar una atención integral e involucrar a los familiares en el cuidado del paciente. Los documentos facilitaron la comunicación entre profesionales y/o niveles de atención. Sin embargo, la falta de tiempo para prepararse para el alta puede dar lugar a una atención fragmentada, perjudicando la comunicación y poniendo en peligro la transición segura. Consideraciones finales: se mostraron elementos importantes en la composición de la planificación del alta, con el objetivo de garantizar una transición segura de la atención, la participación del equipo con los enfermeros como protagonistas, la planificación del alta temprana y la participación de la familia.

RESUMO Objetivo: analisar a transição do cuidado no planejamento de alta hospitalar de pacientes com doenças crônicas não transmissíveis. Método: estudo qualitativo, fundamentado no modelo teórico Care Transitions Intervention, com quatro pilares de intervenção, para garantir uma transição segura. Participaram 12 profissionais, em hospital público, no interior paulista. Os dados foram coletados por meio de observação, análise documental e entrevistas semiestruturadas. Resultados: houve comprometimento da equipe multiprofissional para a integralidade da assistência e envolvimento de familiares nos cuidados ao paciente. Os documentos facilitaram a comunicação entre profissionais e/ou níveis de atenção. Todavia, a falta de tempo hábil para preparação da alta pode ocasionar um cuidado fragmentado, prejudicando a comunicação e colocando em risco a transição segura. Considerações finais: evidenciaram-se como elementos importantes na composição do planejamento de alta, visando garantir a transição do cuidado segura, participação da equipe com protagonismo do enfermeiro, planejamento precoce de alta e envolvimento da família.

Transição do cuidado de pessoas idosas do hospital para casa / Transición del cuidado de adultos mayores del hospital a su casa / Care transition of older adults from hospital to home

Resumo Objetivo Analisar a qualidade da Transição do Cuidado de idosos que receberam alta do hospital para casa. Métodos Estudo observacional transversal, realizado com 156 idosos, após internação em hospital público, localizado no município de Piracicaba, estado de São Paulo. Os dados foram coletados em prontuário eletrônico do paciente e por ligações telefônicas com idosos, seus familiares e/ou cuidadores, até quatro semanas após alta hospitalar. Foram utilizados questionário com dados sociodemográficos e instrumento Care Transitions Measure, versão validada para o Brasil. Resultados A duração média da última internação foi de 8,27 dias causada, majoritariamente (72,44 %) por COVID-19 e 75% dos idosos apresentaram entre 1 e 3 comorbidades, sendo a hipertensão arterial sistêmica (57,7%) a mais frequente. A média de escore do CTM 15 - Brasil foi 68,6. O Fator 1 - Preparação para o autogerenciamento obteve o maior escore (70,5) e o Fator 4 - Plano de Cuidados, o menor (59,14). Houve correlação positiva entre os 4 fatores do Care Transitions Measure, também entre estes fatores e do número de medicamentos utilizados para tratamento dos idosos, de acordo com a Classificação Anatômica Terapêutica Química. Conclusão Evidenciou-se a qualidade da Transição do Cuidado no hospital, próxima do valor considerado satisfatório, sendo dois dos quatro fatores com pontuação maior que 70; entretanto há necessidade de adoção de estratégias para melhorar o processo de alta do hospital para casa, principalmente, no que se refere a preferências asseguradas e plano de cuidado dos idosos.

Resumen Objetivo Analizar la calidad de la transición del cuidado de adultos mayores que recibieron alta del hospital a su casa. Métodos Estudio observacional transversal, realizado con 156 adultos mayores, después de estar internados en un hospital público ubicado en el municipio de Piracicaba, estado de São Paulo. Los datos fueron recopilados de la historia clínica del paciente y mediante llamados telefónicos a los adultos mayores, sus familiares o cuidadores, hasta cuatro semanas después del alta hospitalaria. Se utilizó un cuestionario con datos sociodemográficos y el instrumento Care Transitions Measure, versión validada para Brasil. Resultados La duración promedio de la última internación fue de 8,27 días, causada principalmente por COVID-19 (72,44 %) y el 75 % de los adultos mayores presentó entre una y tres comorbilidades, con hipertensión arterial sistémica como la más frecuente (57,7 %). El promedio de puntuación del CTM 15 - Brasil fue de 68,6. El Factor 1: Preparación para la autogestión obtuvo la mayor puntuación (70,5) y el Factor 4: Plan de cuidados, el menor (59,14). Se observó correlación positiva entre los cuatro factores del Care Transitions Measure, también entre estos factores del y número de medicamentos utilizados para el tratamiento de los adultos mayores, de acuerdo con la Clasificación Anatómica Terapéutica Química. Conclusión Se evidenció la calidad de la transición del cuidado en el hospital, cercana al valor considerado satisfactorio, donde dos de los cuatro factores obtuvieron puntuación superior a 70. Sin embargo, existe la necesidad de adoptar estrategias para mejorar el proceso del alta del hospital a la casa, principalmente respecto a las preferencias aseguradas y al plan de cuidado de los adultos mayores.

Abstract Objective To analyze the quality of care transition of older adults who were discharged from hospital to home. Methods This is a cross-sectional observational study, conducted with 156 older adults after public hospital admission, located in the municipality of Piracicaba, state of São Paulo. Data were collected in patients' electronic medical records and by telephone calls with older adults, their relatives and/or caregivers, up to four weeks after hospital discharge. We used a questionnaire with sociodemographic data and the Care Transitions Measure, version validated for Brazil. Results The mean duration of the last hospitalization was 8.27 days, mostly caused (72.44%) by COVID-19 and 75% of older adults had between 1 and 3 comorbidities, with hypertension (57.7%) being the most frequent. The mean CTM-15 score was 68.6. Factor 1, Management preparation, obtained the highest score (70.5), and Factor 4, Care plan, the lowest (59.14). There was a positive correlation between the 4 factors of Care Transitions Measure, also among these factors is the number of drugs used to treat older adults, according to the Anatomical Chemical Therapeutic Classification. Conclusion We evidenced the quality of the transition of care in the hospital close to the value considered satisfactory, with two of the four factors with a score greater than 70; however, there is a need to adopt strategies to improve the discharge process from hospital to home, especially with regard to preferences imported and care plan for older adults.

Transição do cuidado de idosos do hospital para casa: vivência da enfermagem / Transición del cuidado de adultos mayores del hospital a la casa: vivencia de enfermería / Transition of elder care from hospital to home: nursing experience

Resumo Objetivo Compreender como ocorre a transição do cuidado do hospital para casa de idosos na vivência de técnicos de enfermagem que atuam em uma unidade de internação clínica. Métodos Pesquisa observacional, descritiva, transversal, com abordagem qualitativa, composta por 15 técnicos de enfermagem que prestam assistência direta aos idosos internados em um hospital público, médio porte, no interior do estado de São Paulo. Realizadas quatro Rodas de Conversas Dialógicas, conduzidas por questões fundamentadas nos pilares do Care Transition Intervention e os principais componentes do modelo de Transição do Cuidado Ideal, com duração média de 30 minutos. Posteriormente realizada observação participante no local de atuação desses profissionais. Após transcrição das falas, seguiu-se análise temática e sistematização dos dados utilizando-se o Atlas.ti Qualitative Datas Analysis. Resultados Os técnicos de enfermagem demonstraram desconhecimento sobre o significado de transição do cuidado, contudo na prática vivenciam aspectos importantes que permeiam o seu conceito, como continuidade do cuidado, planejamento de alta e reconciliação medicamentosa. O fortalecimento da comunicação com os serviços da rede de atenção à saúde, a importância da família e educação em saúde foram eixos nas discussões referentes às transições de idosos do hospital para casa junto com estes profissionais. Conclusão Os profissionais apontaram para potencialidades no desenvolvimento de transições seguras na sua prática assistencial, consonantes com os pilares do Care Transition Intervention e componentes do modelo de Transição do Cuidado Ideal, desde que alinhadas a diretrizes assistenciais da instituição.

Resumen Objetivo Entender cómo ocurre la transición del cuidado del hospital a la casa de adultos mayores en la vivencia de técnicos de enfermería que actúan en una unidad de internación clínica. Métodos Investigación de observación, descriptiva, transversal, con enfoque cualitativo, compuesta por 15 técnicos de enfermería que brindan atención directa a adultos mayores internados en un hospital público, de tamaño mediano, en el interior del estado de São Paulo. Se realizaron cuatro Rondas de Conversaciones Dialógicas, conducidas por cuestiones fundamentadas en los pilares del Care Transition Intervention y los principales componentes del modelo de Transición del Cuidado Ideal, con una duración promedio de 30 minutos. Posteriormente se realizó la observación del participante en el lugar de actuación de esos profesionales. Después de la transcripción de los relatos, se siguió al análisis temático y a la sistematización de los datos utilizando el Atlas.ti Qualitative Datas Analysis. Resultados Los técnicos de enfermería demostraron una falta de conocimiento del significado de transición del cuidado, sin embargo, en la práctica vivencian aspectos importantes que penetran en su concepto, como continuidad del cuidado, planificación del alta y reconciliación medicamentosa. El fortalecimiento de la comunicación con los servicios de la red de atención a la salud, la importancia de la familia y la educación en salud fueron ejes en las discusiones referentes a la transición de adultos mayores del hospital a la casa junto con estos profesionales. Conclusión Los profesionales apuntaron las potencialidades en el desarrollo de transiciones seguras en su práctica asistencial, consonantes con los pilares del Care Transition Intervention y componentes del modelo de Transición del Cuidado Ideal, siempre y cuando estén alineadas a directivas asistenciales de la institución.

Abstract Objective To understand how the transition of care from hospital to home of older adults occurs in the experience of nursing technicians who work in a clinical inpatient unit. Methods This is an observational, descriptive, cross-sectional research, with a qualitative approach, composed of 15 nursing technicians who provide direct care to older adults hospitalized in a medium-sized public hospital in the countryside of the state of São Paulo. Four Dialogical Conversation Circles were held, guided by questions based on the Care Transition Intervention pillars and the Ideal Care Transition model main components, with an average duration of 30 minutes. Subsequently, participant observation was carried out in the place where these professionals work. After transcription of speeches, thematic analysis and data systematization followed using the Atlas.ti Qualitative Data Analysis. Results Nursing technicians showed a lack of knowledge about the meaning of care transition; however, in practice, they experience important aspects that permeate their concept, such as continuity of care, discharge planning and medication reconciliation. The strengthening of communication with the health care network services, the importance of family and health education were axes in the discussions regarding the transitions of older adults from hospital to home together with these professionals. Conclusion Professionals pointed to potentialities in the development of safe transitions in their care practice, in line with the Care Transition Intervention pillars and Ideal Care Transition model components, as long as they are aligned with the institution's care guidelines.

Sickness absenteeism of Primary Health Care professionals before and during the COVID-19 pandemic / Ausentismo-enfermedad de los profesionales de Atención Primaria de Salud antes y durante la pandemia de COVID-19 / Absenteísmo-doença dos profissionais da Atenção Primária à Saúde antes e durante a pandemia de COVID-19

ABSTRACT Objective: to identify the frequency of occurrence of sickness absenteeism, according to the profile of Primary Health Care (PHC) professionals, and verify if there was an impact of the pandemic on absence duration and reason. Methods: a cross-sectional study, from January/2019 to December/2020, with PHC professionals from a municipality in northeastern São Paulo. Descriptive statistics were performed, with frequency calculation. Results: of the 977 PHC professionals, 633 (64.79%) used a medical certificate to justify their absence from work in 2019, and 837 (85.67%) in 2020. The main reason for leave was diseases of the musculoskeletal system and connective tissue in the two years. The mean duration of leave was 7.33 days (SD=17.33) in 2019 and 9.88 days (SD=16.05) in 2020. Nursing assistants were the ones who took the most leave in both years. Conclusions: there was an impact of the pandemic on absence duration and reason.

RESUMEN Objetivo: identificar la frecuencia de ocurrencia del ausentismo-enfermedad, según el perfil de los profesionales de la Atención Primaria de Salud (APS), y verificar si hubo impacto de la pandemia en la duración y motivos de las ausencias. Métodos: estudio transversal, de enero/2019 a diciembre/2020, con profesionales de la APS de un municipio del nordeste del estado de São Paulo. Se realizó estadística descriptiva, con cálculo de frecuencia. Resultados: de los 977 profesionales de APS, 633 (64,79%) utilizaron el certificado médico para justificar su ausencia al trabajo en 2019 y 837 (85,67%) en 2020. El principal motivo de baja fue por enfermedades musculoesqueléticas y del tejido conectivo en los dos años. La duración media de la licencia fue de 7,33 días (DE=17,33) en 2019 y de 9,88 días (DE=16,05) en 2020. Los auxiliares de enfermería fueron los que más disfrutaron de licencia en ambos años. Conclusiones: hubo un impacto de la pandemia en la duración y motivos de las ausencias.

RESUMO Objetivo: identificar a frequência de ocorrência do absenteísmo-doença, de acordo com o perfil dos profissionais da Atenção Primária à Saúde (APS), e verificar se houve impacto da pandemia na duração e motivos dos afastamentos. Métodos: estudo transversal, no período de janeiro/2019 a dezembro/2020, com os profissionais de APS de um município do nordeste do estado de São Paulo. Realizou-se estatística descritiva, com cálculo de frequências. Resultados: dos 977 profissionais da APS, 633 (64,79%) utilizaram o atestado médico para justificar sua ausência no trabalho em 2019, e 837 (85,67%), em 2020. O principal motivo dos afastamentos foi as doenças osteomusculares e do tecido conjuntivo nos dois anos. A duração média dos afastamentos foi de 7,33 dias (DP=17,33) em 2019 e de 9,88 dias (DP=16,05) em 2020. Os auxiliares de enfermagem foram os que mais se afastaram em ambos os anos. Conclusões: houve impacto da pandemia na duração e motivos dos afastamentos.

Repercussões da infodemia associada ao COVID-19 na saúde mental do idoso no Brasil / Repercusiones de la infodemia asociada al COVID-19 en la salud mental de los ancianos en Brasil / Repercussions of infodemia associated with COVID-19 on the mental health of the elderly in Brazil

O fenômeno denominado infodemia refere-se ao aumento do volume informacional sobre um tema em específico, que se multiplica rapidamente em um curto período de tempo, e tem-se destacado frente ao contexto da crise sanitária desencadeada pela pandemia de COVID-19. O excesso de informações pode suscitar sentimentos de medo, ansiedade, estresse e outras condições de sofrimento mental. O estudo tem como objetivo descrever o perfil de exposição a informações sobre COVID-19 e suas repercussões na saúde mental de idosos brasileiros. Trata-se de um estudo transversal realizado com 1924 idosos brasileiros. Coletaram-se dados por meio de web-based survey enviada aos idosos por redes sociais e e-mail, no período de julho a outubro de 2020. Os resultados da análise descritiva dos dados demonstram que a maioria dos idosos apresentou idade entre 60 e 69 anos (69,02por cento), é do sexo feminino (71,26por cento), casados (53,79 por cento) e de cor branca (75,57por cento). Cerca de 21,67por cento (n = 417) concluíram a graduação, 19,75por cento (380) concluíram especialização e 16,63por cento (320) concluíram mestrado ou doutorado. Foram reportados como fontes frequentes de exposição às notícias ou informações sobre a COVID-19, a televisão 862 (44,80por cento) e as redes sociais 651 (33,84por cento). Os participantes assinalaram que a televisão (46,47por cento; n = 872), as redes sociais (30,81por cento; n = 575) e o rádio (14,48por cento; 251) os afetavam psicológica e/ou fisicamente. Receber notícias falsas sobre a COVID-19 pela televisão (n = 482; 19,8por cento) e pelas redes sociais (n = 415; 21,5por cento) repercutiu, principalmente, estresse e medo. As informações disseminadas contribuem para conscientização, mas, também, afetam física e/ou psicologicamente muitos idosos, principalmente gerando medo e estresse(AU)

El fenómeno denominado infodemia hace referencia al aumento del volumen de información sobre un tema específico, que se multiplica rápidamente en un corto período, y ha destacado en el contexto de la crisis sanitaria desencadenada por la pandemia de la COVID-19. Demasiada información puede desencadenar sentimientos de miedo, ansiedad, estrés y otras condiciones de angustia mental. El estudio tiene como objetivo describir el perfil de exposición a la información sobre la COVID-19 y sus repercusiones en la salud mental de los ancianos brasileños. Se trata de un estudio transversal realizado con 1924 ancianos brasileños. Los datos fueron recolectados a través de una encuesta web enviada a los ancianos a través de redes sociales y correo electrónico, de julio a octubre de 2020. Los resultados del análisis descriptivo de los datos muestran que la mayoría de los ancianos tenían entre 60 y 69 años (69,02 por ciento), mujer (71,26 por ciento), casada (53,79 por ciento) y blanca (75,57 por ciento). El 21,67 por ciento (n = 417) concluyó su graduación, el 19,75 por ciento (380) concluyó especialización y el 16,63 por ciento (320) concluyó maestría o doctorado. La televisión 862 (44,80 por ciento) y las redes sociales 651 (33,84 por ciento) se reportaron como fuentes frecuentes de exposición a noticias o información sobre el COVID-19. Los participantes indicaron que la televisión (46,47 por ciento; n = 872), las redes sociales (30,81 por ciento; n = 575) y la radio (14,48 por ciento; 251) les afectaban psicológica y/o físicamente. Recibir noticias falsas sobre el COVID-19 en la televisión (n = 482; 19,8 por ciento) y en las redes sociales (n = 415; 21,5 por ciento) resultó principalmente en estrés y miedo. La información difundida contribuye a la sensibilización, pero también afecta física y/o psicológicamente a muchas personas mayores, generando principalmente miedo y estrés(AU)

The phenomenon called infodemia refers to the increase in the volume of information on a specific topic, which multiplies rapidly in a short period of time, and has stood out in the context of the health crisis triggered by the COVID-19 pandemic. Too much information can trigger feelings of fear, anxiety, stress, and other conditions of mental distress. The study aims to describe the profile of exposure to information about COVID-19 and its repercussions on the mental health of elderly Brazilians. This is a cross-sectional study carried out with 1924 elderly Brazilians. Data were collected through a web-based survey sent to the elderly via social networks and email, from July to October 2020. The results of the descriptive analysis of the data show that most of the elderly were aged between 60 and 69 years (69.02percent), female (71.26percent), married (53.79percent) and white (75.57percent). About 21.67percent (n = 417) concluded their graduation, 19.75percent (380) concluded their specialization and 16.63percent (320) concluded their master's or doctoral degrees. Television 862 (44.80percent) and social networks 651 (33.84percent) were reported as frequent sources of exposure to news or information about COVID-19. Participants indicated that television (46.47percent; n = 872), social networks (30.81percent; n = 575) and radio (14.48percent; 251) affected them psychologically and/or physically. Receiving fake news about COVID-19 on television (n = 482; 19.8percent) and on social media (n = 415; 21.5percent) mainly resulted in stress and fear. The disseminated information contributes to awareness, but also affects physically and/or psychologically many elderly people, mainly generating fear and stress(AU)

Instrumento para avaliar o uso do prontuário eletrônico do cidadão da estratégia e-SUS Atenção Primária à Saúde / Instrumento para evaluar el uso de la historia clínica electrónica de la estrategia e-sus Atención Primaria de Salud / Instrument to assess the use of the electronic health record of the e-SUS Primary Health Care strategy

Objetivo: descrever a construção e a validação de um instrumento para avaliar o uso do Prontuário Eletrôni-co do Cidadão da Estratégia e-SUS Atenção Primária (e-SUS APS). Materiais e métodos:Trata-se de um estudo metodológico no qual foi construído um Modelo Lógico do Prontuário Eletrônico do Cidadão da Estratégia e-SUSAPS, que eviden-cia a necessidade de descrever a Estratégia e-SUS APS, possibilitan-do observar de maneira ampliada a assistência na Atenção Primária à Saúde, e compreender o Prontuá-rio Eletrônico do Cidadão. O Mode-lo Lógico baseou-se em: gestão do e-SUS APS e Prontuário Eletrônico do Cidadão. O Modelo foi essencial para subsidiar a elaboração das questões avaliativas. Na sequência, foi elabo-rado um instrumento e realizada a validação de conteúdo e de aparência, considerando os critérios de relevân-cia, objetividade e clareza, por meio da Técnica Delphi. Para a análise dos dados, foram calculados o Índice de Validade de Conteúdo e a Razão de Validade de Conteúdo das questões. Resultados:a validade foi realiza-da por 16 juízes, em duas rodadas. O instrumento final consta de 30 ques-tões ­ seis referentes ao perfil pessoal; duas, ao perfil da unidade de saúde e 22 questões de avaliação do Prontuá-rio Eletrônico do Cidadão e-SUS APS. Conclusões: conclui-se que o instrumento foi considerado apro-priado. Satisfação, facilidade do uso, suporte técnico, capacitação e utili-zação dos relatórios gerados foram os itens elencados como os mais impor-tantes nas questões. O instrumento poderá promover melhor articulação da equipe multiprofissional por meio das informações inseridas no sistema.

Objetivo: describir la construcción y validación de un instrumento para evaluar el uso de la historia clínica electrónica de la estrategia e-SUS Atención Primaria (e-SUS APS). Materiales y métodos: estudio metodológico en el que se construyó un modelo lógico de la historia clínica electrónica de la estrategia e-SUS APS, señalando la necesidad de describir dicha estrategia a fin de observar de una manera más amplia la asistencia a servicios de atención primaria de salud y además comprender la historia clínica electrónica del ciudadano. El modelo lógico se basó en la gestión de la e-SUS APS y la historia clínica electrónica del ciudadano, convirtiéndose en una herramienta esencial para apoyar la elaboración de preguntas de evaluación. Además, se elaboró un instrumento y se realizó la validación de su contenido y apariencia ­considerando criterios de relevancia, objetividad y claridad­ por medio del método Delphi. Para el análisis de datos, se calcularon el índice de validez de contenido y la razón de validez de contenido de las preguntas. Resultados: la validez del instrumento fue evaluada por 16 jueces, en dos rondas. El instrumento final contiene 30 preguntas, de las cuales seis se refieren al perfil personal, dos al perfil de la unidad de salud y 22 a la evaluación de la historia clínica electrónica e-SUS APS. Conclusiones: el instrumento es considerado apropiado, siendo la satisfacción, la facilidad de uso, el soporte técnico, la capacitación y el uso de los informes generados los elementos considerados como los más importantes. Esta herramienta puede promover una mejor articulación del equipo multiprofesional a través de la información introducida en el sistema.

Objective: To describe the construction and validation of an instrument to evaluate the use of the electronic health record of the e-SUS Primary Care (e-SUS APS). Materials and methods: Methodological study that involved the construction of a logical model of the electronic health record of the e-SUS APS Strategy. Said model highlights the need to describe the e-SUS APS Strategy in order to observe primary health assistance in a broader scope and also understand users' electronic health records. The logical model was built based on the operation of the e-SUS APS and users' electronic health records, becoming an essential input to support the elaboration of evaluation questions. An instrument was elaborated from such model, evaluating its content and appearance ­considering the criteria of relevance, objectivity and clarity­ through the Delphi technique. Content validity index and content validity ratio of questions were calculated prior to data analysis. Results: The validity of the instrument was assessed by 16 judges in two rounds. The final instrument contains 30 questions, six of them referring to the personal profile, two to the profile of the health unit, and 22 to the evaluation of the electronic health record of the e-SUS APS. Conclusions: The instrument was considered appropriate, with satisfaction, ease of usage, technical support, training, and the use of reports being the most important elements. This tool could promote better articulation of multi-professional teams through the use of the information inserted in the system.

Construction and validation of a matrix for normative evaluation of the integrated health system of the borders / Construção e validação de matriz para avaliação normativa do sistema integrado de saúde das fronteiras / Construcción y validación de una matriz para evaluar la normativa del Sistema Integrado de Salud de las Fronteras

Objective: to build and validate a matrix for normative evaluation of the Integrated Health System of Borders. Method: a methodological study, composed by the construction of an evaluation matrix elaborated in three stages: elaboration of the logical model, containing the triad of structure, process and result; definition of evaluative questions and appearance and content validation of the matrix. Appearance and content validation were performed simultaneously by seven judges. For data collection, an online questionnaire and the Delphi technique were used and, for analysis, the Content Validity Index and Content Validity Ratio. Results: the evaluation matrix containing 24 questions was submitted to two evaluations for its appearance and content validation. In the first, the overall mean Content Validity Index was 99.40% and the Content Validity Ratio was 0.90. In the second, the Content Validity Index was 100% and the Content Validity Ratio, 1.0; there were no new proposals and the matrix was made up of 24 questions. The matrix was considered intelligible in terms of appearance validation. Conclusion: the evaluation matrix of the Integrated Health System of the Borders is validated in terms of appearance and content for analyzing the performance of public actions and policies in border regions.

Objetivo: construir e validar uma matriz para avaliação normativa do Sistema Integrado de Saúde das Fronteiras. Método: estudo metodológico, composto pela construção de uma matriz avaliativa elaborado em três etapas: elaboração do modelo lógico, contendo a tríade estrutura, processo e resultado; definição de questões avaliativas e validação aparente e de conteúdo da matriz. A validação aparente e de conteúdo foi realizada simultaneamente por sete juízes. Para a coleta de dados utilizou-se questionário on-line e a técnica Delphi, e para análise, o Índice de Validade de Conteúdo e Razão de Validade de Conteúdo. Resultados: a matriz de avaliação contendo 24 questões foi submetida a duas avaliações para a sua validação aparente e de conteúdo. Na primeira, o Índice de Validade de Conteúdo médio geral foi de 99,40% e a Razão de Validade de Conteúdo de 0,90. Na segunda, o Índice de Validade de Conteúdo foi de 100% e a Razão de Validade de Conteúdo de 1.0, não houve novas proposições e a matriz foi constituída de 24 questões. A matriz foi considerada inteligível quanto à validação de aparência. Conclusão: a matriz avaliativa do Sistema Integrado de Saúde das Fronteiras encontra-se validada quanto à aparência e conteúdo para análise do desempenho de ações e políticas públicas em regiões de fronteira.

Objetivo: construir y validar una matriz para evaluar la normativa del Sistema Integrado de Salud de las Fronteras. Método: estudio metodológico, compuesto por la construcción de una matriz de evaluación elaborado en tres etapas: elaboración del modelo lógico, que contiene tres componentes: estructura, proceso y resultado, definición de cuestiones evaluativas y validación de aspecto y de contenido de la matriz. Siete jueces realizaron la validación de aspecto y de contenido en forma simultánea. Para la recolección de datos se utilizó un cuestionario online y la técnica Delphi y, para el análisis, el Índice de Validez de Contenido y la Relación de Validez de Contenido. Resultados: se sometió la matriz de evaluación con 24 preguntas a dos evaluaciones para su validación de aspecto y de contenido. En la primera, el Índice de Validez de Contenido medio general fue del 99,40% y la Relación de Validez de Contenido fue de 0,90. En la segunda, el Índice de Validez de Contenido fue del 100% y la Relación de Validez de Contenido fue de 1,0; no hubo nuevas propuestas y la matriz quedó constituida por 24 preguntas. Se consideró la matriz inteligible respecto a la validación de aspecto. Conclusión: la matriz de evaluación del Sistema Integrado de Salud de las Fronteras se encuentra validada en cuanto a aspecto y contenido para el análisis del desempeño de acciones y políticas públicas en regiones de frontera.