Infodemics: A new challenge for public health.

The COVID-19 information epidemic, or "infodemic," demonstrates how unlimited access to information may confuse and influence behaviors during a health emergency. However, the study of infodemics is relatively new, and little is known about their relationship with epidemics management. Here, we discuss unresolved issues and propose research directions to enhance preparedness for future health crises.

Persistent interaction patterns across social media platforms and over time.

Growing concern surrounds the impact of social media platforms on public discourse1-4 and their influence on social dynamics5-9, especially in the context of toxicity10-12. Here, to better understand these phenomena, we use a comparative approach to isolate human behavioural patterns across multiple social media platforms. In particular, we analyse conversations in different online communities, focusing on identifying consistent patterns of toxic content. Drawing from an extensive dataset that spans eight platforms over 34 years-from Usenet to contemporary social media-our findings show consistent conversation patterns and user behaviour, irrespective of the platform, topic or time. Notably, although long conversations consistently exhibit higher toxicity, toxic language does not invariably discourage people from participating in a conversation, and toxicity does not necessarily escalate as discussions evolve. Our analysis suggests that debates and contrasting sentiments among users significantly contribute to more intense and hostile discussions. Moreover, the persistence of these patterns across three decades, despite changes in platforms and societal norms, underscores the pivotal role of human behaviour in shaping online discourse.

The echo chamber effect on social media.

Social media may limit the exposure to diverse perspectives and favor the formation of groups of like-minded users framing and reinforcing a shared narrative, that is, echo chambers. However, the interaction paradigms among users and feed algorithms greatly vary across social media platforms. This paper explores the key differences between the main social media platforms and how they are likely to influence information spreading and echo chambers' formation. We perform a comparative analysis of more than 100 million pieces of content concerning several controversial topics (e.g., gun control, vaccination, abortion) from Gab, Facebook, Reddit, and Twitter. We quantify echo chambers over social media by two main ingredients: 1) homophily in the interaction networks and 2) bias in the information diffusion toward like-minded peers. Our results show that the aggregation of users in homophilic clusters dominate online interactions on Facebook and Twitter. We conclude the paper by directly comparing news consumption on Facebook and Reddit, finding higher segregation on Facebook.

Economic and social consequences of human mobility restrictions under COVID-19.

In response to the coronavirus disease 2019 (COVID-19) pandemic, several national governments have applied lockdown restrictions to reduce the infection rate. Here we perform a massive analysis on near-real-time Italian mobility data provided by Facebook to investigate how lockdown strategies affect economic conditions of individuals and local governments. We model the change in mobility as an exogenous shock similar to a natural disaster. We identify two ways through which mobility restrictions affect Italian citizens. First, we find that the impact of lockdown is stronger in municipalities with higher fiscal capacity. Second, we find evidence of a segregation effect, since mobility contraction is stronger in municipalities in which inequality is higher and for those where individuals have lower income per capita. Our results highlight both the social costs of lockdown and a challenge of unprecedented intensity: On the one hand, the crisis is inducing a sharp reduction of fiscal revenues for both national and local governments; on the other hand, a significant fiscal effort is needed to sustain the most fragile individuals and to mitigate the increase in poverty and inequality induced by the lockdown.

Anatomy of news consumption on Facebook.

The advent of social media and microblogging platforms has radically changed the way we consume information and form opinions. In this paper, we explore the anatomy of the information space on Facebook by characterizing on a global scale the news consumption patterns of 376 million users over a time span of 6 y (January 2010 to December 2015). We find that users tend to focus on a limited set of pages, producing a sharp community structure among news outlets. We also find that the preferences of users and news providers differ. By tracking how Facebook pages "like" each other and examining their geolocation, we find that news providers are more geographically confined than users. We devise a simple model of selective exposure that reproduces the observed connectivity patterns.

The spreading of misinformation online.

The wide availability of user-provided content in online social media facilitates the aggregation of people around common interests, worldviews, and narratives. However, the World Wide Web (WWW) also allows for the rapid dissemination of unsubstantiated rumors and conspiracy theories that often elicit rapid, large, but naive social responses such as the recent case of Jade Helm 15--where a simple military exercise turned out to be perceived as the beginning of a new civil war in the United States. In this work, we address the determinants governing misinformation spreading through a thorough quantitative analysis. In particular, we focus on how Facebook users consume information related to two distinct narratives: scientific and conspiracy news. We find that, although consumers of scientific and conspiracy stories present similar consumption patterns with respect to content, cascade dynamics differ. Selective exposure to content is the primary driver of content diffusion and generates the formation of homogeneous clusters, i.e., "echo chambers." Indeed, homogeneity appears to be the primary driver for the diffusion of contents and each echo chamber has its own cascade dynamics. Finally, we introduce a data-driven percolation model mimicking rumor spreading and we show that homogeneity and polarization are the main determinants for predicting cascades' size.

How News May Affect Markets' Complex Structure: The Case of Cambridge Analytica.

The claim of Cambridge Analytica, a political consulting firm, that it was possible to influence voting behavior by using data mined from the social platform Facebook created a sudden fear in its users of being manipulated; consequently, even the market price of the social platform was shocked.We propose a case study analyzing the effect of this data scandal not only on Facebook stock price, but also on the whole stock market. To such a scope, we consider 15-minutes prices and returns of the set of the NASDAQ-100 components before and after the Cambridge Analytica case. We analyze correlations and Mutual Information among components finding that assets become more correlated and their Mutual Information grows higher. We also observe that correlation and Mutual Information are mutually increasing and seem to follow a master curve. Hence, the market appears more fragile after the Cambridge Analytica event. In fact, as it is well-known in finance, an increase in the average value of correlations augments the systemic risk (i.e., all the market can collapse as a whole) and decreases the possibility of allocating a safe investment portfolio.

The drivers of global news spreading patterns.

The web radically changed the dissemination of information and the global spread of news. In this study, we aim to reconstruct the connectivity patterns within nations shaping news propagation globally in 2022. We do this by analyzing a dataset of unprecedented size, containing 140 million news articles from 183 countries and related to 37,802 domains in the GDELT database. Unlike previous research, we focus on the sequential mention of events across various countries, thus incorporating a temporal dimension into the analysis of news dissemination networks. Our results show a significant imbalance in online news spreading. We identify news superspreaders forming a tightly interconnected rich club, exerting significant influence on the global news agenda. To further investigate the mechanisms underlying news dissemination and the shaping of global public opinion, we model countries' interactions using a gravity model, incorporating economic, geographical, and cultural factors. Consistent with previous studies, we find that countries' GDP is one of the main drivers to shape the worldwide news agenda.

Cross-platform social dynamics: an analysis of ChatGPT and COVID-19 vaccine conversations.

The role of social media in information dissemination and agenda-setting has significantly expanded in recent years. By offering real-time interactions, online platforms have become invaluable tools for studying societal responses to significant events as they unfold. However, online reactions to external developments are influenced by various factors, including the nature of the event and the online environment. This study examines the dynamics of public discourse on digital platforms to shed light on this issue. We analyzed over 12 million posts and news articles related to two significant events: the release of ChatGPT in 2022 and the global discussions about COVID-19 vaccines in 2021. Data was collected from multiple platforms, including Twitter, Facebook, Instagram, Reddit, YouTube, and GDELT. We employed topic modeling techniques to uncover the distinct thematic emphases on each platform, which reflect their specific features and target audiences. Additionally, sentiment analysis revealed various public perceptions regarding the topics studied. Lastly, we compared the evolution of engagement across platforms, unveiling unique patterns for the same topic. Notably, discussions about COVID-19 vaccines spread more rapidly due to the immediacy of the subject, while discussions about ChatGPT, despite its technological importance, propagated more gradually.

Online conspiracy communities are more resilient to deplatforming.

Online social media foster the creation of active communities around shared narratives. Such communities may turn into incubators for conspiracy theories-some spreading violent messages that could sharpen the debate and potentially harm society. To face these phenomena, most social media platforms implemented moderation policies, ranging from posting warning labels up to deplatforming, i.e. permanently banning users. Assessing the effectiveness of content moderation is crucial for balancing societal safety while preserving the right to free speech. In this article, we compare the shift in behavior of users affected by the ban of two large communities on Reddit, GreatAwakening and FatPeopleHate, which were dedicated to spreading the QAnon conspiracy and body-shaming individuals, respectively. Following the ban, both communities partially migrated to Voat, an unmoderated Reddit clone. We estimate how many users migrate, finding that users in the conspiracy community are much more likely to leave Reddit altogether and join Voat. Then, we quantify the behavioral shift within Reddit and across Reddit and Voat by matching common users. While in general the activity of users is lower on the new platform, GreatAwakening users who decided to completely leave Reddit maintain a similar level of activity on Voat. Toxicity strongly increases on Voat in both communities. Finally, conspiracy users migrating from Reddit tend to recreate their previous social network on Voat. Our findings suggest that banning conspiracy communities hosting violent content should be carefully designed, as these communities may be more resilient to deplatforming.

Characterizing engagement dynamics across topics on Facebook.

Social media platforms heavily changed how users consume and digest information and, thus, how the popularity of topics evolves. In this paper, we explore the interplay between the virality of controversial topics and how they may trigger heated discussions and eventually increase users' polarization. We perform a quantitative analysis on Facebook by collecting ∼57M posts from ∼2M pages and groups between 2018 and 2022, focusing on engaging topics involving scandals, tragedies, and social and political issues. Using logistic functions, we quantitatively assess the evolution of these topics finding similar patterns in their engagement dynamics. Finally, we show that initial burstiness may predict the rise of users' future adverse reactions regardless of the discussed topic.

Promoting engagement with quality communication in social media.

The COVID-19 pandemic made explicit the issues of communicating science in an information ecosystem dominated by social media platforms. One of the fundamental communication challenges of our time is to provide the public with reliable content and contrast misinformation. This paper investigates how social media can become an effective channel to promote engagement and (re)build trust. To measure the social response to quality communication, we conducted an experimental study to test a set of science communication recommendations on Facebook and Twitter. The experiment involved communication practitioners and social media managers from select countries in Europe, applying and testing such recommendations for five months. Here we analyse their feedback in terms of adoption and show that some differences emerge across platforms, topics, and recommendation categories. To evaluate these recommendations' effect on users, we measure their response to quality content, finding that the median engagement is generally higher, especially on Twitter. The results indicate that quality communication strategies may elicit positive feedback on social media. A data-driven and co-designed approach in developing counter-strategies is thus promising in tackling misinformation.

COVID-19 infodemic on Facebook and containment measures in Italy, United Kingdom and New Zealand.

The COVID-19 pandemic has been characterized by a social media "infodemic": an overabundance of information whose authenticity may not always be guaranteed. With the potential to lead individuals to harmful decisions for the society, this infodemic represents a severe threat to information security, public health and democracy. In this paper, we assess the interplay between the infodemic and specific aspects of the pandemic, such as the number of cases, the strictness of containment measures, and the news media coverage. We perform a comparative study on three countries that employed different managements of the COVID-19 pandemic in 2020-namely Italy, the United Kingdom, and New Zealand. We first analyze the three countries from an epidemiological perspective to characterize the impact of the pandemic and the strictness of the restrictions adopted. Then, we collect a total of 6 million posts from Facebook to describe user news consumption behaviors with respect to the reliability of such posts. Finally, we quantify the relationship between the number of posts published in each of the three countries and the number of confirmed cases, the strictness of the restrictions adopted, and the online news media coverage about the pandemic. Our results show that posts referring to reliable sources are consistently predominant in the news circulation, and that users engage more with reliable posts rather than with posts referring to questionable sources. Furthermore, our modelling results suggest that factors related to the epidemiological and informational ecosystems can serve as proxies to assess the evolution of the infodemic.

Conspiracy theories and social media platforms.

Conspiracy theories proliferate online. We provide an overview of information consumption patterns related to conspiracy content on four mainstream social media platforms (Facebook, Twitter, YouTube, and Reddit), with a focus on niche ones. Opinion polarisation and echo chambers appear as pivotal elements of communication around conspiracy theories. A relevant role may also be played by the content moderation policies enforced by each social media platform. Banning contents or users from a social media could lead to a level of user segregation that goes beyond echo chambers and reaches the entire social media space, up to the formation of 'echo platforms'. The insurgence of echo platforms is a new online phenomenon that needs to be investigated as it could foster many dangerous phenomena that we observe online, including the spreading of conspiracy theories.

Entropy and complexity unveil the landscape of memes evolution.

On the Internet, information circulates fast and widely, and the form of content adapts to comply with users' cognitive abilities. Memes are an emerging aspect of the internet system of signification, and their visual schemes evolve by adapting to a heterogeneous context. A fundamental question is whether they present culturally and temporally transcendent characteristics in their organizing principles. In this work, we study the evolution of 2 million visual memes published on Reddit over ten years, from 2011 to 2020, in terms of their statistical complexity and entropy. A combination of a deep neural network and a clustering algorithm is used to group memes according to the underlying templates. The grouping of memes is the cornerstone to trace the growth curve of these objects. We observe an exponential growth of the number of new created templates with a doubling time of approximately 6 months, and find that long-lasting templates are associated with strong early adoption. Notably, the creation of new memes is accompanied with an increased visual complexity of memes content, in a continuous effort to represent social trends and attitudes, that parallels a trend observed also in painting art.

Dynamics of online hate and misinformation.

Online debates are often characterised by extreme polarisation and heated discussions among users. The presence of hate speech online is becoming increasingly problematic, making necessary the development of appropriate countermeasures. In this work, we perform hate speech detection on a corpus of more than one million comments on YouTube videos through a machine learning model, trained and fine-tuned on a large set of hand-annotated data. Our analysis shows that there is no evidence of the presence of "pure haters", meant as active users posting exclusively hateful comments. Moreover, coherently with the echo chamber hypothesis, we find that users skewed towards one of the two categories of video channels (questionable, reliable) are more prone to use inappropriate, violent, or hateful language within their opponents' community. Interestingly, users loyal to reliable sources use on average a more toxic language than their counterpart. Finally, we find that the overall toxicity of the discussion increases with its length, measured both in terms of the number of comments and time. Our results show that, coherently with Godwin's law, online debates tend to degenerate towards increasingly toxic exchanges of views.

Human mobility in response to COVID-19 in France, Italy and UK.

The COVID-19 pandemic is one of the defining events of our time. National Governments responded to the global crisis by implementing mobility restrictions to slow down the spread of the virus. To assess the impact of those policies on human mobility, we perform a massive comparative analysis on geolocalized data from 13 M Facebook users in France, Italy, and the UK. We find that lockdown generally affects national mobility efficiency and smallworldness-i.e., a substantial reduction of long-range connections in favor of local paths. The impact, however, differs among nations according to their mobility infrastructure. We find that mobility is more concentrated in France and UK and more distributed in Italy. In this paper we provide a framework to quantify the substantial impact of the mobility restrictions. We introduce a percolation model mimicking mobility network disruption and find that node persistence in the percolation process is significantly correlated with the economic and demographic characteristics of countries: areas showing higher resilience to mobility disruptions are those where Value Added per Capita and Population Density are high. Our methods and findings provide important insights to enhance preparedness for global critical events and to incorporate resilience as a relevant dimension to estimate the socio-economic consequences of mobility restriction policies.

The limited reach of fake news on Twitter during 2019 European elections.

The advent of social media changed the way we consume content, favoring a disintermediated access to, and production of information. This scenario has been matter of critical discussion about its impact on society, magnified in the case of the Arab Springs or heavily criticized during Brexit and the 2016 U.S. elections. In this work we explore information consumption on Twitter during the 2019 European Parliament electoral campaign by analyzing the interaction patterns of official news outlets, disinformation outlets, politicians, people from the showbiz and many others. We extensively explore interactions among different classes of accounts in the months preceding the elections, held between 23rd and 26th of May, 2019. We collected almost 400,000 tweets posted by 863 accounts having different roles in the public society. Through a thorough quantitative analysis we investigate the information flow among them, also exploiting geolocalized information. Accounts show the tendency to confine their interaction within the same class and the debate rarely crosses national borders. Moreover, we do not find evidence of an organized network of accounts aimed at spreading disinformation. Instead, disinformation outlets are largely ignored by the other actors and hence play a peripheral role in online political discussions.

Time, space and social interactions: exit mechanisms for the Covid-19 epidemics.

We develop a minimalist compartmental model to study the impact of mobility restrictions in Italy during the Covid-19 outbreak. We show that, while an early lockdown shifts the contagion in time, beyond a critical value of lockdown strength the epidemic tends to restart after lifting the restrictions. We characterize the relative importance of different lockdown lifting schemes by accounting for two fundamental sources of heterogeneity, i.e. geography and demography. First, we consider Italian Regions as separate administrative entities, in which social interactions between age classes occur. We show that, due to the sparsity of the inter-Regional mobility matrix, once started, the epidemic spreading tends to develop independently across areas, justifying the adoption of mobility restrictions targeted to individual Regions or clusters of Regions. Second, we show that social contacts between members of different age classes play a fundamental role and that interventions which target local behaviours and take into account the age structure of the population can provide a significant contribution to mitigate the epidemic spreading. Our model aims to provide a general framework, and it highlights the relevance of some key parameters on non-pharmaceutical interventions to contain the contagion.