The continuing formation of relational caring professionals.

Learning to work as a relational caring professional in healthcare and social welfare, is foremost a process of transformative learning, of Building, of professional subjectification. In this article we contribute to the design of such a process of formation by presenting a structured map of five domains of formational goals. It is mainly informed by many years of care-ethical research and training of professionals in healthcare and social work. The five formational domains are: RELATIONAL CARING APPROACH, PERCEPTION, KNOWLEDGE, INTERPRETATION, and PRACTICAL WISDOM. The formation process, described as the recurring detour of a continuing practice, requires 'exposure', in-depth learning and learning communities. Relational caring-care consequently resulting from and structured by relational thinking, exploring, and steering-requires 'inquiry' as a continuous learning process in practice. The process is ultimately aimed at fostering mature, competent, and practically wise professional caregivers who are able to relationally connect with and attune to care receivers, and adequately navigate existential, moral, and political-institutional tensions in relational caring in complex organizations in Late-Modern society.

Cultivating quality awareness in corona times.

The Covid-19 pandemic is a tragedy for those who have been hard hit worldwide. At the same time, it is also a test of concepts and practices of what good care is and requires, and how quality of care can be accounted for. In this paper, we present our Care-Ethical Model of Quality Enquiry (CEMQUE) and apply it to the case of residential care for older people in the Netherlands during the Covid-19 pandemic. Instead of thinking about care in healthcare and social welfare as a set of separate care acts, we think about care as a complex practice of relational caring, crossed by other practices. Instead of thinking about professional caregivers as functionaries obeying external rules, we think about them as practically wise professionals. Instead of thinking about developing external quality criteria and systems, we think about cultivating (self-)reflective quality awareness. Instead of abstracting from societal forces that make care possible but also limit it, we acknowledge them and find ways to deal with them. Based on these critical insights, the CEMQUE model can be helpful to describe, interrogate, evaluate, and improve existing care practices. It has four entries: (i) the care receiver considered from their humanness, (ii) the caregiver considered from their solicitude, (iii) the care facility considered from its habitability and (iv) the societal, institutional and scholarly context considered from the perspective of the good life, justice and decency. The crux is enabling all these different entries with all their different aspects to be taken into account. In Corona times this turns out to be more crucial than ever.

In search of good care: the methodology of phenomenological, theory-oriented 'N=N case studies' in empirically grounded ethics of care.

This paper proposes a new perspective on the methodology of qualitative inquiry in (care) ethics, especially the interaction between empirical work and theory development, and introduces standards to evaluate the quality of this inquiry and its findings. The kind of qualitative inquiry the authors are proposing brings to light what participants in practices of care and welfare do and refrain from doing, and what they undergo, in order to offer 'stepping stones', political-ethical insights that originate in the practice studied and enable practitioners to deal with newly emerging moral issues. As the authors' aim is to study real-life complexity of inevitably morally imprinted care processes, their empirical material typically consists of extensive and comprehensive descriptions of exemplary cases. For their research aim the number of cases is not decisive, as long as the rigorous analysis of the cases studied provides innovative theoretical insights into the practice studied. Another quality criterion of what they propose that should be called 'N=N case studies' is the approval the findings receive from the participants in the practice studied.

Training Actors' Knowledge of the Lived Experience of People With Advanced Dementia.

Do professional actors playing someone with dementia in training situations have knowledge of what it is like to be someone with dementia? And what knowledge? In preparation of a phenomenological study into the experience of people with advanced dementia in residential care, we interviewed four of these actors. Reflecting on their own experience with people with dementia and other experiences in their life enabled them to explore and find a reservoir of movements, gestures, postures, gazes, emotions, and responses from which they draw during their play. This reservoir is confirmed and refined in their playing persons with dementia. Their preparation, experience while playing, and reflection, validated by the response from caregivers, family members and people with dementia, make their knowledge as near as we can get to the experience of people with advanced dementia. Taking in this knowledge contributes to a larger repertoire to draw from in practising moral imagination.