Working from home during COVID-19: boundary management tactics and energy resources management strategies reported by public service employees in a qualitative study.

BACKGROUND: Increased working from home has imposed new challenges on public service employees, while also granting opportunities for job crafting. Grounding on the Job Demands-Resources model and Hobfoll's Conservation of Resources theory this exploratory research aims to investigate the work-nonwork balance of employees one and a half years after the outbreak of the COVID-19 pandemic. Therefore, the research focus lies on employees' job crafting strategies to optimize their working from home experience concerning boundary management and energy resource management. METHODS: Twelve semi-structured telephone interviews were conducted with public service employees from different sectors in Germany. The experiences were content analyzed using the software MaxQDA and inductive and deductive categories were derived. RESULTS: Boundary management comprised different strategies such as communicative (e.g., negotiating work time), physical (e.g., going to the garden), temporal (e.g., logging off in between the work day) and behavioral (e.g., prioritizing tasks) strategies. The job crafting strategies regarding energy management included preventing exhaustion (e.g. taking breaks), healthy cooking and energy management in case of sickness (e.g. deciding on sick leave). CONCLUSIONS: This qualitative case study enriches research on job crafting by offering insights on boundary tactics and energy resources management strategies for remote working during the COVID-19 pandemic. The results point out different starting points for employees and decision makers, how a work-nonwork balance, energy management and thus employees' wellbeing may be increased when working from home in the future. TRIAL REGISTRATION: The study design and methodology were approved by the Ethics Committee of the University of Cologne and the study was prospectively registered (Ref No. 21-1417_1).

Exploring the characteristics and health outcomes of working from home: Analysis of 2021 California Health Interview Survey data.

BACKGROUND: Working from home (WFH) may affect health behaviors and mental health. The coronavirus disease-2019 (COVID-19) pandemic saw many US employees transition to WFH, which has persisted in various job sectors and significantly impacted employees. However, its effects on health outcomes have remained unclear. We aimed to explore the characteristics and health outcomes of, and health-related differences between, WFH and not-WFH groups. METHODS: Using the 2021 California Health Interview Survey data, we analyzed health behaviors (smoking, alcohol consumption, and fruit-related nutrition) and the mental health status of 12,438 individuals using descriptive statistics, Pearson's χ2 test, and regressions. RESULTS: A total of 39% were WFH and 61% were not-WFH. Overall, the WFH group had worse health behaviors and mental health than the not-WFH group. Age was associated with smoking in both groups (WFH: b = 0.37; not-WFH: b = 0.35), but with fruit-related nutrition only in the WFH group. Household income and occupation were associated with alcohol consumption in both groups. Age (WFH: b = -1.58; not-WFH: b = -1.39), household income (WFH: b = -0.75; not-WFH: b = -0.34), and job duration (WFH: b = -0.34; not-WFH: b = -0.40) were associated with mental health in both groups; those who were younger and had lower household incomes and job durations had worse mental health. CONCLUSION: Health management is a clear necessity for the WFH group. Irrespective of WFH status, young workers with shorter than 5 years' job duration reported mental distress, highlighting a need for distress assessment and management for the young workforce.

Home office shift and sedentary behaviour in Germany during the COVID-19 pandemic: descriptives and related socioecological correlates.

COVID-19 working restrictions resulted in a location shift of white-collar workers into their home office (HO). Little is known about how the proportion of HO affects sitting and physical activity (PA) behaviour during working hours, and potential correlates are not well understood. A cross-sectional sample of currently working adults in HO (n = 575) completed questionnaires regarding HO proportion before and during the pandemic, work-related sitting and PA, and socioecological factors regarding HO sitting time. The reported HO proportion increased by 46.7 ± 40.6% during COVID-19 working restrictions. Workday sitting proportion correlates positively with HO proportion. The regression model identified gender, education level, working hours, working environment to stand during work, and transport and leisure PA as correlates of the workday sitting proportion in HO. This study provides findings that high HO proportions are related to higher work-related sitting times and adds insights into possible correlates of sitting time in HO.Practitioner summary: Working in the home office (HO) is a common characteristic of flexible work in white-collar workers. This study found that the workday sitting proportion correlates positively with HO proportion and identified correlates of the workday sitting in HO. Practitioners should consider the potential impacts of HO on work-related sedentary behaviour in future workplace health promotion.

COVID-19 and working from home-related changes in physical activity in Sydney, Australia.

ISSUES ADDRESSED: Evidence on how COVID-19 lockdowns impacted physical activity (PA) is mixed. This study explores changes in PA following initial mobility restrictions, and their subsequent relaxation, in a sample of Sydney (Australia) residents using a natural experiment methodology. METHODS: Participants' health and travel behaviours were collected pre-pandemic in late 2019 (n = 1937), with follow-up waves during the pandemic in 2020 (n = 1706) and 2021 (n = 1514). Linear mixed-effects models were used to analyse changes in weekly duration of PA between the three waves. RESULTS: Compared with pre-pandemic, average weekly PA increased in 2021 by 42.6 min total PA (p = .001), 16 min walking PA (p = .02), and 26.4 min moderate-vigorous PA (MVPA) (p = .003). However, average weekly sessions of PA decreased in 2020 and remained lower in 2021. For participants who were sufficiently active in 2019, weekly total PA (-66.3 min) MVPA (-43.8 min) decreased in 2020 compared to pre-pandemic. Conversely, among participants who were insufficiently active in 2019, average weekly PA increased in both 2020 (total PA, +99.1 min; walking PA, +46.4 min; MVPA +52.8 min) and 2021 (total PA, +117.8 min; walking PA, +58.4 min; MVPA +59.2 min), compared to 2019. Participants who did more work from home increased their average weekly total PA in 2021 compared to pre-pandemic (+45.3 min). CONCLUSION: These findings reveal the complex variability in PA behaviour brought about by the pandemic. SO WHAT?: Strategies to support the population in achieving sufficient PA must focus on maintaining an appetite for PA as we move out of the pandemic and on promoting more frequent PA sessions.

Insights on physical behavior while working from home: An ecological momentary assessment study.

Ever since the COVID-19 pandemic, working from home (WFH) has emerged as a common alternative work environment, but the possible influence on daily physical behavior (PB) (i.e., physical activity (PA), sedentary behavior (SB)) remains unclear. This study aimed to examine daily associations between PB and the work environment (i.e., WFH, working at the office (WAO)), as well as to explore and identify patterns of PB within each work environment. An observational study using a dual-accelerometer system to continuously assess PB for at least 5 days was conducted. The sample consisted of 55 participants providing 276 days of assessment. Additional demographic, contextual, and psychological variables were measured via baseline questionnaire and several smartphone prompts per day. To analyze the effects of the work environment on PB, multilevel analyses were conducted. For the identification of patterns within each work environment, latent class trajectory modelling was applied. Associations between the work environment and various PA parameters were found, indicating that WFH has a negative effect on MVPA time, steps, and physical activity intensity (MET), but a positive effect on short PA bouts (≤5 min). No associations between the work environment and any SB parameter (i.e., SB time, SB breaks, SB bouts) were found. Latent class trajectory modelling revealed three MVPA patterns for days WFH, and two patterns for days WAO. Given the growing prevalence of WFH and the positive health effects associated with MVPA, daily-tailored solutions to enhance MPVA while WFH are urgently needed.

The longitudinal association between working from home and musculoskeletal pain during the COVID-19 pandemic.

OBJECTIVE: This study investigates the associations between working from home and the presence of MSP during the COVID-19 pandemic. Working from home often involves a lot of sedentary computer screen work and the home working environment might not be optimally equipped, which can lead to health problems, including musculoskeletal pain (MSP). METHODS: Longitudinal data from 16 questionnaire rounds of the Lifelines COVID-19 cohort during the first year of the COVID-19 pandemic (March 2020-February 2021) were used. In total, 40,702 Dutch workers were included. In every round, participants reported whether they worked on location, from home, or hybrid. Logistic Generalized Estimating Equations were used to study the association of work situation with the presence of MSP and the presence of severe MSP. RESULTS: Working from home was associated with higher risks of having MSP in the lower back (OR: 1.05, 95% CI 1.02-1.08), in the upper back (OR: 1.24, 95% CI 1.18-1.31), and in the neck, shoulder(s) and/or arm(s) (OR: 1.18, 95% CI 1.13-1.22). Hybrid working was associated with higher risks of having pain in the upper back (OR: 1.09, 95% CI 1.02-1.17) and in the neck, shoulder(s) and/or arm(s) (OR: 1.14, 95% CI 1.09-1.20). Both home and hybrid workers had higher risks of severe MSP in the different body areas. CONCLUSION: Home workers, and to a smaller extent hybrid workers, had higher risks of having MSP than location workers during the first year of the COVID-19 pandemic. The results indicate the importance of measures to prevent MSP in future policies involving working from home.

What difference does it make? A laboratory experiment on the effectiveness of health-oriented leadership working on-site compared to the digital working context.

BACKGROUND: Health-oriented leadership (HoL) represents an important workplace resource for employees. However, as opportunities to work from home increase, the question arises, whether leadership is more or less effective in digital working contexts compared to working on-site. METHODS: The current research investigates, whether the effectiveness of health-oriented leadership in terms of staff care is influenced by the working context. In a laboratory experiment with a 2 (no staff care vs. staff care) x 2 (working on-site vs. digital) mixed design (N = 60), a moderating effect of the working context on the relationship between staff care and employees' mental exhaustion, heart rate, heart rate variability, engagement and job satisfaction was tested. RESULTS: Results uncovered positive effects of staff care on employees' mental exhaustion and work-related attitudes in both conditions (d = 1.09-1.91). As expected, the results indicate that the effects on employees' engagement (d = 0.65) and job satisfaction (d = 0.72) are weaker when working digital. CONCLUSION: Findings show that the effectiveness of staff care might differ between working on-site and working digital. In order to maintain the effectiveness of staff care, leaders and employees should keep regular face-to-face contact also when mainly working from home. The study ties in with research on digital leadership and leadership effectiveness, and contributes to the deeper understanding of situational contingencies of health-specific leadership during the process of digitization.

Who would continue to work from home in Hong Kong as the COVID-19 pandemic progresses?

This study aims a more thorough understanding of individuals' motivations and determinants of working from home (WFH) at various phases of the pandemic. To achieve this research goal, we analyze attitudes towards WFH, the profiles of various types of workers engaged in WFH, and the determinants of the current and future expected frequency of WFH among 816 workers in Hong Kong. We identify four types of teleworkers: (1) those with little employer support, (2) those distracted with tech problems, (3) those with good home office, and (4) those with substantial employer support. Separate latent-class choice models present that WFH frequencies in early phases of the pandemic (and at the moment), attitudes towards WFH, and certain constraining/facilitating factors affect the (expected) frequency of WFH. This study provides valuable insights into the types of teleworkers and the determinants of WFH, which will help policymakers create ways to encourage (or discourage) the future frequency of WFH.

Teleworking and housing demand.

The COVID-19 pandemic accelerated the trend towards teleworking. Many predicted that this would shift housing demand to the suburbs and homes with the potential for high quality office space. We examine these predictions using a survey of the working age population who live in the private housing sector. The majority in the sector are happy with their current home, but new teleworkers who plan to continue to do so - accounting for one fifth of the population - are characterised by a higher intention to move. Consistent with predictions, these teleworkers value a high quality home office more than others and are prepared to live further away from the centre to find it.

The influence of distractions of the home-work environment on mental health during the COVID-19 pandemic.

Previous research showed that office workers are mainly distracted by noise, influencing their mental health. Little investigation has been done into the influence of other workspace characteristics (i.e. temperature, amount of space, visual privacy, adjustability of furniture, wall colours, and workspace cleanliness) on distractions at the office, and even fewer while working from home (WFH). The influence of home-workspace distractions on mental health also received limited attention. This research aims to investigate relationships between home-workspace and personal characteristics, distraction, and mental health while WFH during COVID-19. A path analysis approach was used, to find that, at home, employees were distracted by noise and when having a small desk. Those with a dedicated workroom were less distracted. Distractions mediated most relationships between home-workspace characteristics and mental health, while personal characteristics influenced mental health directly. Employers can use these results to redesign policies regarding home-and-office working to stimulate a healthy work environment.Practitioner summary: The investigation of the influence of home-workspace characteristics on distractions and mental health while WFH during COVID-19 appears to be limited. This research filled this gap by performing a path analysis, using a holistic definition of mental health. Findings showed that distractions mediate relationships between home-workspace characteristics and mental health.

Exploring how worthwhile the things that you do in life are during COVID-19 and links to well-being and working from home.

The COVID-19 pandemic has had a significant impact on the way we work and live, with working from home becoming more than the occasional desire but a regular feature of work and life. While an increasing number of research studies have promoted the virtues of what is often described as the positive unintended consequences of the pandemic, there are also downsides, especially during periods of imposed restrictions on the ability to get out and about, that have broadly been described as impacting mental health and life's worth. In this paper we use data collected in New South Wales during September 2020 and June 2021, seven and 16 months after the pandemic began, to obtain an understanding of the extent to which the pandemic has impacted on how worthwhile things done in life are for workers. We investigate whether there is a systematic behavioural link with working from home, reduced commuting linked to distance to work, and various socio-economic characteristics. The evidence suggests that the opportunity to have reduced commuting activity linked to working from home and increased perceived work-related productivity have contributed in a positive way to improving the worth status of life, offsetting some of the negative consequences of the pandemic.

Exploring attitude-behaviour dynamics during COVID-19: How fear of infection and working from home influence train use and the attitude toward this mode.

Research on the relationships between travel-related attitudes and travel behaviour has recently been reinvigorated by new theorizing as well as new empirical models. While traditional theories assume a rather static role of attitudes, i.e. acting as stable predispositions that cause behaviours in a unidirectional manner, recent models assume that attitudes and behaviours mutually influence each other over time. This study aims at better understanding attitude-behaviour dynamics by capitalizing on the circumstances presented by the ongoing COVID-19 pandemic. It assesses how the fear of COVID-19 infection and (the attitude towards) working-from-home influence train use as well as train use attitudes. To explore the (within-person) reciprocal relationships between these variables, random-intercept cross-lagged panel models were estimated using a 4-wave longitudinal dataset collected during the COVID-19 pandemic from a large panel of train travellers in the Netherlands. The results indicate that train use and the attitude towards train use reciprocally influence each other. Those with stronger fears of infection in one wave tend to use the train less in a subsequent wave, but higher use of the train in one wave also reduces the fear of infection in the next. We also found that working from home (WFH) and travelling by train operate as substitutes for one another. Moreover, people who work from home frequently become more fearful of infection. All the findings are consistent with cognitive dissonance theory that people develop attitudes that align with their behaviours. The paper concludes with several policy implications related to changing attitudes and promoting train use.

Accounting for the spatial incidence of working from home in an integrated transport and land model system.

The COVID-19 pandemic has resulted in a seismic shift in the way in which work is conducted. Remote working or working from home is becoming a centrepiece of the next normal with strong support from both employers and employees. With reduced commuting activity associated with an expected 1 to 2 days working from home for many occupations and industries, associated with releasing commuting time to spend on other activities including changed levels and patterns on non-commuting travel, it is necessary, indeed essential, to allow for the incidence of working from home in integrated strategic transport and location model systems. In this paper we show the extent of changes in travel behaviour and the performance of the transport network before and after allowing for working from home, which is more impactful than any new infrastructure project. The differences are significant and suggest that even within the existing modelling frameworks used pre-COVID-19, we need to make adjustments in the modal activity overall and by location. Using the MetroScan platform in the Greater Sydney Metropolitan area, we present a number of outputs to illustrate the significant impacts of working from home such as modal activity (total and shares), emissions, government revenues, and generalised cost of travel.

Home sweet home: Working from home and employee performance during the COVID-19 pandemic in the UK.

In 2020, many governments responded to the COVID-19 pandemic by encouraging employees to work from home (WFH). Analyzing representative data from the UK, we find that the pandemic-led increases in WFH frequency are associated with a higher self-perceived hourly productivity among employed respondents. Interestingly, changes in WFH frequency are unrelated to the respondents' weekly working hours and weekly wages during the same period. While the WFH-productivity association is more substantial in non-lockdown months, it is inexistent during the months with strict lockdowns, indicating that lockdown measures inhibited the baseline association. The WFH-productivity association is weaker among parents with increased homeschooling needs due to school closures implemented during lockdowns. In addition, the effect heterogeneity analysis identifies the role of crucial job-related characteristics in the baseline association. Finally, looking at the future of WFH, we show that employees' recent WFH experiences and subsequent changes in hourly productivity are intimately associated with their desires to WFH in the future.

Working from Home in Urban China during the COVID-19 Pandemic: Assemblages of Work-Family Interference.

During the COVID-19 pandemic, millions of workers globally have been forced to work from home. Empirical data from Chinese cities in the Hubei province reveal work productivity decreased among many respondents working from home in 2020, primarily due to family interference with work. Such interference stems not only from the domain of daily life but also from other family members' e-working and e-learning. Conversely, respondents' work interferes with family; thus, interference operates bi-directionally. This article proposes an analytical framework of work-family interference along three dimensions: work-daily life, work-work, work-study, and each dimension can be understood through four distinct aspects: temporality, physicality, vocality, digitality. Remote workers encounter 'assemblages of work-family interference', consisting of a heterogeneous mixture of these dimensions and aspects. Furthermore, some factors (e.g., living patterns, work culture, digital infrastructure) constrain effective work-family boundary management among urban households.

The impact of working from home on the success of Scrum projects: A multi-method study.

With the COVID-19 pandemic, Scrum teams had to switch abruptly from a traditional working setting into an enforced working from home one. This abrupt switch had an impact on software projects. Thus, it is necessary to understand how potential future disruptive events will impact Agile software teams' ability to deliver successful projects while working from home. To investigate this problem, we used a two-phased Multi-Method study. In the first phase, we uncover how working from home impacted Scrum practitioners through semi-structured interviews. Then, in the second phase, we propose a theoretical model that we test and generalize using Partial Least Squares-Structural Equation Modeling (PLS-SEM) surveying 138 software engineers who worked from home within Scrum projects. We concluded that all the latent variables identified in our model are reliable, and all the hypotheses are significant. This paper emphasizes the importance of supporting the three innate psychological needs of autonomy, competence, and relatedness in the home working environment. We conclude that the ability of working from home and the use of Scrum both contribute to project success, with Scrum acting as a mediator.

From forced Working-From-Home to voluntary working-from-anywhere: Two revolutions in telework.

The COVID-19 outbreak has admittedly caused interruptions to production, transportation, and mobility, therefore, having a significant impact on the global supply and demand chain's well-functioning. But what happened to companies developing digital services, such as software? How has the enforced Working-From-Home (WFH) mode impacted their ability to deliver software, if at all? This article shares our findings from monitoring the WFH during 2020 in an international software company with engineers located in Sweden, the USA, and the UK. We analyzed different aspects of productivity, such as developer job satisfaction and well-being, activity, communication and collaboration, efficiency and flow based on the archives of commit data, calendar invites, Slack communication, the internal reports of WFH experiences, and 30 interviews carried out in April/May and September 2020. We add more objective evidence to the existing COVID-19 studies the vast majority of which are based on self-reported productivity from the early months of the pandemic. We find that engineers continue committing code and carrying out their daily duties, as their routines adjust to "the new norm". Our key message is that software engineers can work from home and quickly adjust their tactical approaches to the changes of unprecedented scale. Further, WFH has its benefits, including better work-life balance, improved flow, and improved quality of distributed meetings and events. Yet, WFH is not challenge free: not everybody feels equally productive working from home, work hours for many increased, while physical activity, socialization, pairing and opportunities to connect to unfamiliar colleagues decreased. Information sharing and meeting patterns also changed. Finally, experiences gained during the pandemic will have a lasting impact on the future of the workplace. The results of an internal company-wide survey suggest that only 9% of engineers will return to work in the office full time. Our article concludes with the InterSoft's strategy for work from anywhere (WFX), and a list of useful adjustments for a better WFH.

The impact of COVID-19 and working from home on the workspace retained at the main location office space and the future use of satellite offices.

There exists a substantial amount of research on the impact that the COVID-19 pandemic has had on significant changes in the location at which work takes place, especially working from home (WFH). There has been, however, very little systematic consideration given to the relationship between the substantial increase in WFH and the responses taken by organisations in reviewing their office (workspace) capacity needs in the future, including a switch of the mix of utilising workspace in the main office(s) and satellite office locations. The main aim of this paper is to explore the extent to which levels of working from home and increased use of rented satellite office space will be linked to changes in the amount of workspace required at the main office that was used pre-COVID-19. Using data from 459 businesses for three periods for pre-COVID-19, April 2022 (25 months after the outbreak of the pandemic) and stated intentions for 2023, we develop a random effects regression model for the Greater Sydney Metropolitan Area in which we identify some of the influences on the downsizing or not of the main office(s) work space, and comment on what we see as the most likely scenario for WFH and work space in the main office and rented satellite office space under the 'next normal'. The findings can be used to inform future commuting travel as well as changes in land use activity at specific locations, including possible reallocation of existing office space to other activity uses.

Satisfaction and performance of software developers during enforced work from home in the COVID-19 pandemic.

Following the onset of the COVID-19 pandemic and subsequent lockdowns, the daily lives of software engineers were heavily disrupted as they were abruptly forced to work remotely from home. To better understand and contrast typical working days in this new reality with work in pre-pandemic times, we conducted one exploratory (N = 192) and one confirmatory study (N = 290) with software engineers recruited remotely. Specifically, we build on self-determination theory to evaluate whether and how specific activities are associated with software engineers' satisfaction and productivity. To explore the subject domain, we first ran a two-wave longitudinal study. We found that the time software engineers spent on specific activities (e.g., coding, bugfixing, helping others) while working from home was similar to pre-pandemic times. Also, the amount of time developers spent on each activity was unrelated to their general well-being, perceived productivity, and other variables such as basic needs. Our confirmatory study found that activity-specific variables (e.g., how much autonomy software engineers had during coding) do predict activity satisfaction and productivity but not by activity-independent variables such as general resilience or a good work-life balance. Interestingly, we found that satisfaction and autonomy were significantly higher when software engineers were helping others and lower when they were bugfixing. Finally, we discuss implications for software engineers, management, and researchers. In particular, active company policies to support developers' need for autonomy, relatedness, and competence appear particularly effective in a WFH context.

Telecommuting and Travel during COVID-19: An Exploratory Analysis across Different Population Geographies in the U.S.A.

This study explores the impact of the COVID-19 pandemic on telecommuting (working from home) and travel during the first year of the pandemic in the U.S.A. (from March 2020 to March 2021), with a particular focus on examining the variation in impact across different U.S. geographies. We divided 50 U.S. states into several clusters based on their geographic and telecommuting characteristics. Using K-means clustering, we identified four clusters comprising 6 small urban states, 8 large urban states, 18 urban-rural mixed states, and 17 rural states. Combining data from multiple sources, we observed that nearly one-third of the U.S. workforce worked from home during the pandemic, which was six times higher than the pre-pandemic period, and that these fractions varied across the clusters. More people worked from home in urban states compared with rural states. As well as telecommuting, we examined several activity travel trends across these clusters: reduction in the number of activity visits; changes in the number of trips and vehicle-miles traveled; and mode usage. Our analysis showed there was a greater reduction in the number of workplace and nonworkplace visits in urban states compared with rural states. The number of trips in all distance categories decreased except for long-distance trips, which increased during the summer and fall of 2020. The changes in overall mode usage frequency were similar across urban and rural states with a large drop in ride-hailing and transit use. This comprehensive study can provide a better understanding of the regional variation in the impact of the pandemic on telecommuting and travel, which can facilitate informed decision-making.