Integrating values, ascribed responsibility and environmental concern to predict customers' intention to visit green hotels: the mediating role of personal norm.

Introduction: It is crucial to understand the environmental friendly behavior of tourists. The utilization of natural resources by the tourists poses a significant threat to environmental sustainability. Fostering environmental friendly practices within tourism industry will help to protect future generation. The current study will evaluate the influence of values, ascribed responsibility, environmental concern and personal norms on customers' intention to visit green hotels. Furthermore, it will assess the mediating effect of personal norms via ascribed responsibility and environmental concern. Methods: The study collected data from Data 347 customers through a questionnaire survey method. Partial least square-structural equation model (PLS-SEM) was employed for the analysis of data. Results and discussion: The findings indicate that values are significant factors affecting ascribed responsibility and environmental concern. Environmental concern direct impact on intention was insignificant. However, the environmental concern significantly affect intention to visit green hotels via personal norms indicating full mediating impact of personal norms.

Moderated Mediation Mechanism to Determine the Effect of Gender Heterogeneity on Green Purchasing Intention: From the Perspective of Residents' Values.

This study determines gender differences in the generation logic for green purchasing intention within the framework of bounded morality and bounded self-interest and determines the causes of the attitude-behavior gap from a new perspective. Empirical analysis of 977 sample data points is used to test the influencing mechanism of gender heterogeneity on green purchasing intention through altruistic values (ALVs) and egoistic values (EGVs). Meanwhile, the moderated mediation effects are also analyzed. The results show that gender heterogeneity negatively affects ALVs and positively affects EGVs for women as the reference group. The mediation effect of ALVs and EGVs is significant, and there are significant gender differences in the formation of values and green purchasing intention. As expected, women demonstrate higher levels of proenvironmental intention than men. Media exposure (ME) significantly moderates the mediation models. It negatively moderates the mediation effect of ALVs and positively moderates the mediation effect of EGVs. The results reveal the complex formation mechanism for green purchasing intention. It can conclude that the gender differences in terms of green purchasing, the different guiding roles of dual values, and the moderated mechanism of ME are key elements in accurate guidance of green consumption and the effective modification of the attitude-behavior gap.