[Violence in care: an organisational analyser]. / La violence dans les soins : un analyseur organisationnel.

ABSTRACT

The subject of violence in care is regularly covered in scientific literature which puts forward several explanatory scenarios in patients, violence is thought to be the result of internal and individual factors; while in caregivers, it is linked to external and organisational factors. Often viewed from a negative perspective, violence can also be considered in a positive manner, as a situation analyser.