The influence of group discussion on performance judgments: rating accuracy, contrast effects, and halo.

ABSTRACT

The authors investigated the effect of group discussion, such as may occur formally in panel interview scenarios, assessment centers, or 360-degree feedback situations, on judgments of performance. Research on group polarization suggests that the effect of group discussion combined with raters' preexisting impressions of ratees or interviewees should result in an extremitization of impressions. Thus, the authors hypothesized that group discussion would (a) make ratings less accurate, (b) polarize impressions that were already good or poor as reflected by greater contrast effects, and (c) increase positive halo. Results indicated that group discussion resulted in less accurate ratings and greater contrast effects. Additional analyses suggested that group discussion increased positive halo. The authors discuss implications for research on group or panel judgments.