Innovating New Rural Cooperative Medical Scheme (NCMS) for Better Patient Satisfaction in Rural China.
Int J Environ Res Public Health
; 15(9)2018 09 14.
Article
em En
| MEDLINE
| ID: mdl-30223469
ABSTRACT
With the broadening application of the New Rural Cooperative Medical Scheme (NCMS), its role in patient satisfaction in rural China has shifted to be the focus of academic research. Based on a technology acceptance model, this study will investigate the factors and mechanisms influencing patient satisfaction on NCMSS in rural places in China. In this study, based on a technology acceptance model, we developed a model that is associated with the influencing factors, patients' continued participation and patient satisfaction, and conducted an empirical analysis based on data collected from rural areas of China's Anhui Province. A NCMS's reputed reliability, value, and convenience played a key role in positively influencing patient satisfaction. However, long-term patient participation was not significantly influenced by other social factors. In order to increase patient satisfaction, NCMS policy and implementation procedure needs further government modification and innovation with the goal of improving the reimbursement ratio, reducing the financial burden, and improving patient convenience.
Palavras-chave
Texto completo:
1
Base de dados:
MEDLINE
Assunto principal:
Satisfação do Paciente
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Serviços de Saúde Rural
Tipo de estudo:
Prognostic_studies
Limite:
Adolescent
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Adult
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Female
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Humans
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Male
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Middle aged
País como assunto:
Asia
Idioma:
En
Ano de publicação:
2018
Tipo de documento:
Article