The ultimate question? Evaluating the use of Net Promoter Score in healthcare: A systematic review.

Adams, Corey; Walpola, Ramesh; Schembri, Anthony M; Harrison, Reema

Adams, Corey; Walpola, Ramesh; Schembri, Anthony M; Harrison, Reema.

Afiliação

Adams C; St Vincent's Health Network Sydney, Sydney, New South Wales, Australia.
Walpola R; School of Population Health, University of New South Wales (UNSW), Sydney, New South Wales, Australia.
Schembri AM; St Vincent's Health Network Sydney, Sydney, New South Wales, Australia.
Harrison R; School of Population Health, University of New South Wales (UNSW), Sydney, New South Wales, Australia.

Health Expect ; 25(5): 2328-2339, 2022 10.

Article em En | MEDLINE | ID: mdl-35985676

Assuntos

Instalações de Saúde; Envio de Mensagens de Texto; Humanos; Pesquisa Qualitativa; Atitude do Pessoal de Saúde

Palavras-chave

Friends and Family Test; Net Promoter Score; healthcare; improvement; measurement; patient experience; quality

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Texto completo: 1 Base de dados: MEDLINE Assunto principal: Envio de Mensagens de Texto / Instalações de Saúde Tipo de estudo: Prognostic_studies / Qualitative_research / Systematic_reviews Limite: Humans Idioma: En Ano de publicação: 2022 Tipo de documento: Article

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