[What is "quality management"?]. / Was ist "Qualitätsmanagement"?
Chirurg
; 66(7): 647-51, 1995 Jul.
Article
em De
| MEDLINE
| ID: mdl-7671750
ABSTRACT
According to the EN DIN ISO norms measures of quality planning, quality control, quality assurance and quality improvement define a comprehensive quality management. These international norms may solve the recent confusion of terms in Germany. The trend in quality assuring measures clearly shows in the direction of quality audits, but we believe that too much control is contra-productive. Benefits may be expected by the implementation of comprehensive quality management systems, appropriate techniques of benchmarking, practical guidelines and certifications of surgical departments with good quality management systems.
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Base de dados:
MEDLINE
Assunto principal:
Garantia da Qualidade dos Cuidados de Saúde
/
Cirurgia Geral
/
Programas de Assistência Gerenciada
/
Reforma dos Serviços de Saúde
/
Programas Nacionais de Saúde
Tipo de estudo:
Guideline
/
Prognostic_studies
Limite:
Humans
País como assunto:
Europa
Idioma:
De
Ano de publicação:
1995
Tipo de documento:
Article