Rapport building with adolescents to enhance reporting and disclosure.

Adolescents comprise a vulnerable population that is exposed to crime and also may be reluctant to disclose full details of their experiences. Little research has addressed effective ways of increasing their willingness to disclose and provide complete reports. Strategies that improve honesty and report completeness in other age groups have not been evaluated to determine whether they are similarly effective at increasing adolescents' reporting. In the current study, we tested whether rapport building techniques, modified from those commonly used with children and adults to address reasons why adolescents are likely reluctant, enhance the amount of detail adolescents provide about prior experiences. The participants, 14- to 19-year-olds (N = 125), completed an online questionnaire regarding significant events (e.g., big argument with family member) they experienced during the last 12 months. After a delay, they completed a remote interview asking them to recount details of one of the events. The interview began with either standard rapport building composed of largely yes/no questions about the adolescents' background or one of two expanded rapport building phases: open-ended (questions about the adolescents' backgrounds that required narrative answers) or enhanced (open-ended questions paired with the interviewer also sharing personal information). Although only adolescents in the standard condition showed age-related increases in information disclosed, overall adolescents in the enhanced condition provided significantly longer and more detailed narratives than adolescents in the other conditions. This effect was largest for the youngest adolescents, suggesting that mutual self-disclosure may be especially beneficial for eliciting honest complete reports from adolescents about salient prior experiences.

Evaluating the benefits of a rapport-based approach to investigative interviews: A training study with law enforcement investigators.

Objective: The purpose of this study was to test the effectiveness of a rapport-based approach to interviewing that includes productive questioning skills, conversational rapport, and relational rapport-building tactics. Hypotheses: We predicted that training police investigators in a rapport-based approach would significantly increase the use of rapport-based tactics and that such tactics would directly influence the interviewee's perceptions of rapport and indirectly lead to increased cooperation and disclosure of information. Method: We trained federal, state, and local law enforcement investigators (N = 67) in the use of evidence-based interviewing techniques. Both before and after this training, investigators interviewed semi cooperative subjects (N = 125). Interviews were coded for the use of various interview tactics, as well as subjects' disclosure. Participants also completed a questionnaire regarding their perceptions of the interviewer and their decision to cooperate with the interviewer. Results: Evaluations of the training were positive, with high ratings of learning, preparedness to use tactics, and likelihood of use following the training. In posttraining interviews, investigators significantly increased their use of evidence-based tactics, including productive questioning, conversational rapport, and relational rapport-building tactics. Structural equation modeling demonstrated that investigators' use of the evidence-based interview tactics was directly associated with increased perceptions of rapport and trust and indirectly associated with increased cooperation and information disclosure. Conclusions: We demonstrated that rapport-based interview tactics could be successfully trained and that using such tactics can facilitate perceptions of rapport and trust, reduce individuals' resistance to cooperate, and increase information yield. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

Conceptual priming and context reinstatement: A test of direct and indirect interview techniques.

Recent findings suggest that priming may be useful for facilitating disclosure in investigative interviews; however, the effects of priming on behavioral outcomes have been mixed. The current studies attempted to replicate the increase in information disclosure when the concept of "openness" is primed. We assessed the separate and combined influence of context reinstatement instructions and activation of the concept of openness (via lexical primes in Experiment 1, via contextual and embodiment primes in Experiment 2) on information disclosure. In doing so, we introduced a novel paradigm to investigate factors contributing to the elicitation of sensitive personal information that participants provided in written (Experiment 1) or verbal (Experiment 2) form. Participants (Experiment 1: N = 173; Experiment 2: N = 194) completed a checklist of illegal behaviors and misdeeds, then engaged in an unrelated task that was used to administer the priming manipulation (either the concept of "open" or "closed," or a neutral prime). Participants then described a life event related to the most serious illegal behavior to which they had admitted, following either a direct request for information or a context reinstatement instruction. Across both experiments, context reinstatement led to robust increases in information disclosure. Although we failed to replicate prior effects of priming on disclosure, our observed effect sizes fell within the confidence intervals of previous studies. A meta-analytic assessment of priming across the two studies suggested a small but significant increase in information elicitation, suggesting that investigators are best served using evidence-based interviewing tactics during investigative interviews. (PsycINFO Database Record (c) 2019 APA, all rights reserved).

Using rapport building to improve information yield when interviewing adolescents: A systematic review and call for research.

BACKGROUND: Adolescents frequently experience and witness violence and crime, yet very little research has been conducted to determine how best to question these witnesses to elicit complete and accurate disclosures. OBJECTIVE: This systematic review integrated scientific research on rapport building with child and adult witnesses with theory and research on adolescent development in order to identify rapport building techniques likely to be effective with suspected adolescent victims and witnesses. METHOD: Four databases were searched to identify investigations of rapport building in forensic interviewing of adolescents. RESULTS: Despite decades of research of studies including child and adult participants, only one study since 1990 experimentally tested techniques to build rapport with adolescents. Most rapport strategies used with children and adults have yet to be tested with adolescents. Tests of these strategies, along with modifications based on developmental science of adolescence, would provide a roadmap to determining which approaches are most beneficial when questioning adolescent victims and witnesses. CONCLUSIONS: There is a clear need for research that tests what strategies are best to use with adolescents. They may be reluctant to disclose information about stressful or traumatic experiences to adults due to both normative developmental processes and the types of events about which they are questioned in legal settings. Rapport building approaches tailored to address adolescents' motivational needs may be effective in increasing adolescents' reporting, and additional research testing such approaches will provide much-needed insight to inform the development of evidence-based practices for questioning these youth.

Using an AI-based avatar for interviewer training at Children's Advocacy Centers: Proof of Concept.

This proof-of- concept study focused on interviewers' behaviors and perceptions when interacting with a dynamic AI child avatar alleging abuse. Professionals (N = 68) took part in a virtual reality (VR) study in which they questioned an avatar presented as a child victim of sexual or physical abuse. Of interest was how interviewers questioned the avatar, how productive the child avatar was in response, and how interviewers perceived the VR interaction. Findings suggested alignment between interviewers' virtual questioning approaches and interviewers' typical questioning behavior in real-world investigative interviews, with a diverse range of questions used to elicit disclosures from the child avatar. The avatar responded to most question types as children typically do, though more nuanced programming of the avatar's productivity in response to complex question types is needed. Participants rated the avatar positively and felt comfortable with the VR experience. Results underscored the potential of AI-based interview training as a scalable, standardized alternative to traditional methods.

The effect of credibility assessment techniques on consistency and subsequent memory for the truth.

Repeated interviews are common during an investigation, and perceived consistency between multiple statements is associated with an interviewee's credibility. Furthermore, research has shown that the act of lying can affect a person's memory for what truthfully occurred. The current study assessed the influence of lying on memory during initial and repeated interviews, as well as how an interviewer's approach might affect between-statement consistency for true and false statements. Participants performed a scavenger hunt at two sets of buildings on a university campus and then were either dismissed or interviewed (with a Reverse Order instruction or a Structured Interview) about their activities. Participants chose one set to tell the truth about and then created a lie about activities in another area of campus that had not been visited. One week later, all participants provided a second free recall statement about their activities during the scavenger hunt, and then a final truthful description of both areas that were visited during the scavenger hunt. Truthfully rehearsed experiences were associated with more accurate recall of information learned during the scavenger hunt as well as more consistent and more detailed statements. The Structured Interview led to initially more detailed statements, but more inconsistencies in the form of omissions.

Successful Criminal Prosecutions of Sex Trafficking and Sexual Abuse of Minors: A Comparative Analysis.

Despite increased awareness of sex trafficking of minors in the U.S., prosecution of traffickers remains difficult, in part because of victim uncooperativeness. There are questions about how that uncooperativeness is expressed, whether it is evident in successfully prosecuted cases, and whether it is unique to trafficked minors or it emerges in similar age victims of sexual abuse. To provide insight relevant to these questions, we compared appellate opinions in two types of successfully prosecuted criminal cases: sex trafficking and sexual abuse of adolescent victims. In the trafficking opinions, victims were rarely described as disclosing on their own or as knowing their trafficker before the victimization. The opinions also often alluded to the trafficking victims' uncooperativeness and delinquency history, and frequently mentioned electronic evidence and prosecution experts. The sexual abuse opinions, in contrast, tended to suggest that victims' own disclosures initiated the case, perpetrators were known and trusted adults, and caregiver support during the case was common. Finally, the sexual abuse opinions never explicitly mentioned victim uncooperativeness or electronic evidence and rarely mentioned expert testimony or delinquency. The different characterizations of the two case types highlight the need for improved education concerning effective prosecution of sex crimes against minors.

Enhancing the effectiveness of contact tracing interviews: A randomized controlled experiment of an enhanced cognitive interview protocol.

OBJECTIVES: To compare the efficacy of a psychologically-based contact tracing interview protocol to a control protocol that emulated current practices under both interviewer-led and self-led modalities. METHODS: This randomized controlled experiment utilized a 2 × 2 factorial design (Enhanced Cognitive protocol vs Control protocol; Interviewer-led call vs Self-led online survey). Data were collected online (n = 200; Mage = 44; 56.5% female; 79.5% White) during the COVID-19 pandemic (July 2, 2020 - September 15, 2020). RESULTS: The Enhanced Cognitive protocol increased reported close contacts by 51% compared with the Control protocol (d = 0.44 [0.15, 0.71]). This effect was present for both interview modalities and for both identifiable and non-identifiable contacts. The Enhanced Cognitive protocol also increased both the quantity of person descriptors (d = 1.36 [0.87, 1.85]) and the utility of descriptions (r = 0.35 [0.13, 0.53]). CONCLUSIONS: The application of cognitive principles in contact tracing interviews can significantly enhance the quantity and quality of information provided by respondents. Epidemiologists and public health investigators could benefit from utilizing cognitive principles and self-led modalities in contact tracing interviews.

The effect of statement type and repetition on deception detection.

BACKGROUND: Deception is a prevalent component of human interaction. However, meta-analyses suggest that discriminating between truthful and deceptive statements is a very arduous task and accuracy on these judgments is at chance levels. To complicate matters further, individuals tell different types of lies. The current studies examined how an individual's ability to accurately discriminate between truthful and deceptive statements is affected by the way truths and lies are conveyed. Participants judged the veracity of statements given by speakers who told truths or lies about a performed action by describing that action or denying that it had occurred. Additionally, these statements also differed with regard to how often the lie had been repeated (i.e., practiced), either once or thrice. RESULTS: The results were largely in line with the prevailing notion that it is difficult to successfully differentiate between truthful and deceptive statements, but also showed that performance was moderated by statement type and repetition. The results revealed that participants were more accurate in discriminating unrepeated descriptions than repeated descriptions, but this difference was not seen for denial statements. Additionally, participants were more likely to believe practiced (repeated) statements, both truthful and deceptive. CONCLUSION: The results show that repeated statements as well as shorter denials can increase the difficulty of differentiating truthful from deceptive statements. Additionally, these findings suggest that truthful statements also benefit from repetition with regard to enhancing their believability.