An Interprofessional Approach to Family-Centered Child Protective Services Referral: A Case Report.

BACKGROUND: Members of the trauma team often find themselves in a uniquely challenging position wherein their role on the care team may necessitate developing a working relationship with alleged or confirmed perpetrators of abuse. CASE PRESENTATION: A 9-week-old admitted to the hospital with hyponatremia and evaluation for suspected child physical abuse. Specific details of the case were a barrier to communication and interactions between the patient's mother and the trauma nurse. This report will provide a discussion of takeaway lessons to support communication with this patient population. CONCLUSION: Peplau's Theory of Interpersonal Relations is utilized as a framework for engaging in therapeutic communication with a family that is part of a child protective services evaluation. The mnemonic, A-TEAM (Aware, Transparent, Empathetic, A nonjudgmental approach, and Managed by an interprofessional team), is introduced as a strategy for trauma nurses and other health care team members to engage in therapeutic communication with a family that is part of a child protective services evaluation during their admission.

A-TEAM: An Interprofessional Approach to Mandated Reporting in the Hospital Setting.

Reporting suspected child maltreatment in pediatric settings presents unique challenges. Variation in mandated reporter training may lead to discomfort and emotional dysregulation. Failure to collaborate inter-professionally potentially results in suboptimal care for vulnerable children and families. A-TEAM promotes awareness, transparency, empathy, a nonjudgmental strategy, and management by an interprofessional team when referring patients for child protective services evaluation. A faculty trained in pediatric trauma nursing led the development of A-TEAM. Integrating nursing and social work expertise protects the integrity of family-centered patient care. The A-TEAM approach may be a valuable contribution to the continuing education of pediatric health care professionals.