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1.
Otolaryngol Head Neck Surg ; 128(6): 841-7, 2003 Jun.
Artigo em Inglês | MEDLINE | ID: mdl-12825036

RESUMO

OBJECTIVE: Cricothyroid approximation is performed in male-to-female transsexuals to raise the pitch of the voice often accompanied by a thyroid chondroplasty, an aesthetic reduction of the thyroid cartilage. The survey was conducted to ascertain patient satisfaction with the procedures. STUDY DESIGN AND SETTING: Fifty-four patients had the procedures performed in our department over an 8-year period; 45 patients were sent postal questionnaires to evaluate patient satisfaction with the appearance of the laryngeal prominence, pitch of the voice, and which they found more beneficial, the surgery or speech therapy. RESULTS: A response rate of 93% was obtained; 86% of patients thought their laryngeal profile had improved, 79% thought their voice had improved, and 55% thought that surgery and 21% thought that speech therapy had helped more in improving the voice. Overall, 79% were satisfied with the results of the surgery. CONCLUSIONS: Cricothyroid approximation and thyroid chondroplasty have a high patient satisfaction rate.


Assuntos
Cartilagem Cricoide/cirurgia , Satisfação do Paciente , Cartilagem Tireóidea/cirurgia , Transexualidade/cirurgia , Prega Vocal/cirurgia , Qualidade da Voz , Coleta de Dados , Seguimentos , Humanos , Masculino
2.
Eur Arch Otorhinolaryngol ; 263(8): 764-6, 2006 Aug.
Artigo em Inglês | MEDLINE | ID: mdl-16699785

RESUMO

Facial lesions are commonly referred to ear, nose and throat surgeons. Almost all are amenable to excision under local anaesthetic as a day case. However, in the UK, there is still a significant delay between referral by the general practitioner (GP) and final surgery. To address this delay, a one stop see and treat consultant led clinic was set up in the community. The aim of this study was to assess the impact of the one stop clinic on waiting times and to ascertain the satisfaction of patients with the treatment they received in this clinic. Patients with facial skin lesions were referred by the GPs to the ENT department in the usual manner. The referral letters were screened by two consultants, the appointments were booked by telephone and the patients were seen and treated in a single visit. The clinics were held in a minor surgery unit of a centrally located GP practice. Patients were seen, assessed and if the facial lesion was considered amenable to excision under local anaesthetic, the patient was consented and the procedures carried out immediately. The clinic was audited over a 1 year period. Waiting times were compared before and after the start of the project. Patients were asked to fill in a questionnaire immediately after surgery. The attendance rate was 96%. The waiting time was reduced from 121 to 47 days. Patients rated the clinic experience as excellent (88%) or good (12%) indicating a very high satisfaction rate. During the study period, 160 lesions were excised of which 22% were malignant. Patients with malignant lesions did not show any sign of recurrence at a follow up of 9 months, except in one case with basal cell carcinoma. This was operated on and removed completely. Our project shows that the aims of reducing waiting times and improving patient care were achieved with this community model of a one stop facial lesions clinic. This clinic is now an integral part of the service provided by the ear, nose and throat department at Ipswich hospital, UK.


Assuntos
Dermatoses Faciais , Medicina de Família e Comunidade/organização & administração , Acessibilidade aos Serviços de Saúde/organização & administração , Otolaringologia/organização & administração , Satisfação do Paciente/estatística & dados numéricos , Encaminhamento e Consulta/organização & administração , Instituições de Assistência Ambulatorial/normas , Instituições de Assistência Ambulatorial/estatística & dados numéricos , Agendamento de Consultas , Atitude do Pessoal de Saúde , Dermatoses Faciais/diagnóstico , Dermatoses Faciais/cirurgia , Feminino , Humanos , Masculino , Estudos Prospectivos , Inquéritos e Questionários , Fatores de Tempo , Reino Unido , Revisão da Utilização de Recursos de Saúde , Listas de Espera
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