RESUMO
PURPOSE: This article presents the steps for organizing a health organization's response to intimate partner violence (IPV) according to the Planned Care Model (PCM). IPV is common and costly and results in poor physical and mental health outcomes for victims and their families. Because most care is not acute, a planned approach that crosses systems may result in more comprehensive and higher quality care. Community collaboration with IPV agencies is especially critical. The health care organization must make IPV a priority and set policies and systems to identify and manage patients, train staff, and measure, monitor, and provide feedback on outcomes. Other key PCM components include: practice design--design systems to identify and track victims, stratify risk, and coordinate care; evidence-based decision support--choose validated IPV screening questions and guidelines for identification, management, and referral and make them available in a systematic way with ongoing assessment and feedback to providers and other members of the health care team; patient self-management--self-man-agement materials should be selected and disseminated to those working with IPV victims; and data information systems--these should support a confidential patient registry and efforts to audit and provide feedback about identification and referral efforts. Process and outcome measures based on the management guidelines and protocols should be developed and monitored, and the results disseminated. CONCLUSION: Adapting PCM for the management of IPV stretches the traditional acute approach to IPV of screen-identify-refer. It expands the PCM into new realms, including embracing new partners, trying innovative ways to measure return on investment, grappling with ethical dilemmas, and designing a multifactorial evaluation across systems.
Assuntos
Violência Doméstica , Sistemas Pré-Pagos de Saúde , Administração dos Cuidados ao Paciente/organização & administração , Parceiros Sexuais , Humanos , Modelos Organizacionais , Estados UnidosRESUMO
OBJECTIVE: The aim of this study is to assess chiropractors' attitudes, beliefs, knowledge, and experience about intimate partner violence (IPV). METHODS: This cross-sectional survey was developed by members of the Violence Against Women Health Research Collaborative. The survey was disseminated to a voluntary, nonrandom convenience sample of chiropractors attending a 3-day continuing education seminar. Surveys were distributed at the entrances of the seminar session rooms and placed on luncheon tables. Respondents returned surveys to collection boxes. RESULTS: Ninety-three doctors of chiropractic completed the survey. Respondents estimated that only 5.2% (95% confidence interval, 3.3%-7.0%) of their female patients were victims of IPV. General knowledge of IPV was good among respondents. Knowledge of clinical indicators and victim's management was fair to poor. Only 22% of respondents identified the most commonly injured body regions among battered women. Lack of knowledge, personal discomfort, and time constraints were all cited as barriers to IPV screening. CONCLUSIONS: Our survey indicates that doctors of chiropractic underestimate the prevalence of IPV among their female patients. Like other health care specialists, chiropractors cite multiple IPV screening barriers, especially lack of knowledge. Doctors of chiropractic would benefit from education and training in IPV to enable them to better identify and assist patients who are victims of IPV.