The potential stickiness of pandemic-induced behavior changes in the United States.

Human behavior is notoriously difficult to change, but a disruption of the magnitude of the COVID-19 pandemic has the potential to bring about long-term behavioral changes. During the pandemic, people have been forced to experience new ways of interacting, working, learning, shopping, traveling, and eating meals. A critical question going forward is how these experiences have actually changed preferences and habits in ways that might persist after the pandemic ends. Many observers have suggested theories about what the future will bring, but concrete evidence has been lacking. We present evidence on how much US adults expect their own postpandemic choices to differ from their prepandemic lifestyles in the areas of telecommuting, restaurant patronage, air travel, online shopping, transit use, car commuting, uptake of walking and biking, and home location. The analysis is based on a nationally representative survey dataset collected between July and October 2020. Key findings include that the "new normal" will feature a doubling of telecommuting, reduced air travel, and improved quality of life for some.

Home-based work and childbearing.

We examine the timely yet greatly under-researched interplay between home-based work (HBW) and women's birth transitions. Past research has shown that HBW may facilitate and/or jeopardize work-family balance, depending on the worker's family and work circumstances. Following that research, we develop here a theoretical framework on how HBW can facilitate or hinder fertility. Using the UK Household Longitudinal Study 2009-19 and random-effects cloglog regression, we study the link between HBW and first- and second-birth risks. We find that HBW is negatively associated with the transition to motherhood and unrelated to the progression to a second child. We also show that HBW helps to enable women to have children if they would otherwise face a long commute. All in all, our findings do not support the idea that the spread of HBW will lead to an immediate increase in fertility.

Mismatch between actual and preferred extent of telework: cross-sectional and prospective associations with well-being and burnout.

BACKGROUND: This study aimed to determine whether telework mismatch, i.e., lack of fit between actual and preferred extent of telework, is cross-sectionally and prospectively associated with well-being and burnout. METHODS: A questionnaire was sent to employees in a Swedish manufacturing company in November 2020 (baseline) and September 2021 (follow-up). It contained questions about well-being (WHO-5 Well-Being Index) and burnout (Copenhagen Psychosocial Questionnaire III), as well as the preferred extent of telework and extent of telework performed. Telework mismatch was calculated as the difference between the actual and preferred extent of telework. Change in mismatch over time was categorized as 1) less mismatch at follow-up than at baseline, 2) more mismatch at follow-up, and 3) identical levels of mismatch at baseline and follow-up. Multivariate and univariate analyses of variance were used to determine the effects of mismatch and change in mismatch over time on baseline ratings and changes in ratings of well-being and burnout. All analyses were performed with and without adjustment for age, sex, marital status, children, type of employment, commuting time and extent of telework performed. RESULTS: The response rate was 39% at baseline (n = 928, 67% men, mean(SD) age: 45(11) years) and 60% at follow-up (n = 556, 64% men, mean(SD) age: 46(11) years). A cross-sectional association was found between telework mismatch and well-being, showing that employees who teleworked more than they would like reported worse well-being than those who teleworked less than they would like. No statistically significant association was found between telework mismatch and burnout. The ability of telework mismatch at baseline to predict changes in well-being or burnout over 10 months was small and non-significant. No association was found between change in telework mismatch over the 10-month period and corresponding changes in well-being or burnout. CONCLUSION: Our results suggest that telework should be thoughtfully practiced in companies/organizations to avoid negative consequences for employees who already telework more than they prefer. Studies are needed to determine how long-term changes in match between preferred and actual extent of telework is associated with employee well-being, including how the association is modified by the nature of the job and the work environment.

Telecommuting-related health outcomes during the COVID-19 pandemic in South Korea: a national population-based cross-sectional study.

BACKGROUND: Telecommuting has expanded greatly during the COVID-19 pandemic. Since the advent of remote working from home, there has been an ongoing controversy about the positive or negative health-related impact of telecommuting. This study aimed to investigate change in the occupational health risk in South Korean workers involved in telecommuting during the pandemic period compared to daily commuters. METHODS: A population-based cross-sectional study of South Korean workers using the secondary data from the 6th Korean Working Conditions Survey (2020-2021) was designed. A total of 12,354 white-collar wage employees were selected as the study sample. Telecommuting, depression, anxiety, insomnia, fatigue, musculoskeletal pain, headache-eye strain, absenteeism, and presenteeism were measured by self-reported data. Multiple logistic regression models, including gender stratification analysis, were used to estimate the adjusted odds ratio (AOR) with a 95% confidence interval (CI) for the health outcomes of telecommuters. RESULTS: Among the study population, 338 males and 318 females were reported to be telecommuters. The entirely adjusted regression model showed a positive association between telecommuting and anxiety (AOR = 2.82; 95% CI, 1.93-4.10), insomnia (AOR = 1.93; 95% CI, 1.27-2.92), fatigue (AOR = 1.76; 95% CI, 1.30-2.37), musculoskeletal pain (AOR = 1,76; 95% CI, 1.33-2.32), headache-eye strain (AOR = 1.94; 95% CI, 1.48-2.54), presenteeism (AOR = 1.66; 95% CI, 1.20-2.28) respectively. Gender difference was identified in that only female telecommuters had a higher risk of depression (AOR = 1.62; 95% CI, 1.04-2.53) and insomnia (AOR = 2.07; 95% CI, 1.26-3.41) than daily commuters in the adjusted model. CONCLUSION: Telecommuting was significantly associated with an increased risk of various health problems among South Korean workers and females were identified as a more vulnerable group. Although further research is required to ascertain the causal relationship, public health intervention should be considered to prevent the negative effects of telecommuting.

Investigating changes in travel behavior over time in response to the COVID-19 pandemic.

The COVID-19 pandemic has significantly affected travel behavior, including the frequency and mode of travel, with the magnitude and nature of these effects varying over time. This study investigates the nature of these relationships by examining changes in various measures of travel behavior, including weekly driving hours, as well as the frequency of telecommuting, use of ride-sharing services, travel for medical purposes, and use of food delivery services. Self-reported travel data from a representative statewide survey of Michigan residents were used to assess changes in these metrics during the early stages of the pandemic, as well as one year thereafter. Random effects linear regression and ordered logit regression models were estimated and the findings show that various changes in behavior had long-lasting effects, while other behaviors generally reverted back toward pre-pandemic levels. In addition, these changes were found to vary across individuals. For example, significant differences were observed based on socio-demographic characteristics, between urban and rural areas, and amongst individuals with differing views on COVID-19 and related government interventions. In general, the pandemic tended to have less pronounced and sustained effects among younger adults as compared to older age groups. Further, those individuals who were opposed to mandatory COVID-19 vaccines were less likely to change their travel behavior, during both the early and latter stages of the pandemic. Changes were observed consistently across most of the travel metrics of interest. Among these, overall driving hours, travel for medical purposes, and ride-sharing were still lower during the latter stages of the pandemic, while telecommuting and the use of food delivery services reverted nearer to pre-pandemic levels.

Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies.

In the management of the global COVID-19 pandemic, the mandated closure of workplaces and stay-at-home orders have forced workers to adapt to a prolonged period of unplanned telecommuting, which we term epidemic-induced telecommuting. Although epidemic-induced telecommuting has drastically altered how work is conducted, scant attention is being paid to this emerging work arrangement. To this end, we combine psychological reactance theory and person-environment fit theory to advance the concept of misfit between worker and environment as a core determinant of employees' work experience in the epidemic-induced telecommuting. Particularly, we distinguish between supply-value and demand-ability misfits as constraints on workers' freedom at work. Having analyzed data collected through a survey administered on remote workers, we discovered that both misfits positively influenced workers' perceived psychological reactance, which led to work exhaustion and counter-productive behaviors. We also found that the utilization of collaborative technologies moderated the effects of misfit on workers' psychological reactance.

Predicting employee telecommuting preferences and job outcomes amid COVID-19 pandemic: a latent profile analysis.

In this two-study research using latent profile analysis (LPA), we investigated intra-individual combinations of conscientiousness, autonomy, self-regulation, and extraversion. Based on these combinations, we designed profiles and explored telecommuting preferences and job outcomes of employees during the COVID-19 pandemic. In Study 1, we recruited 199 participants (77 females, ages ranging from 18 to 65). Results of this study revealed three profiles. One profile scored high on all of the variables and displayed preferences for working on-site more than the other profiles. Additionally, this profile showed higher work engagement, job satisfaction, and perceived productivity than the other two profiles. To validate these findings, we conducted a second study with a sample of 492 participants (169 females; age ranged from 18 to 65). The results yielded five profiles, one scoring high on all of the variables. Similar to Study 1, this profile exhibited higher work engagement, job satisfaction, and perceived productivity than the other four profiles. Individuals in this profile preferred to work on-site compared to individuals in other profiles. Our findings add to the research demonstrating the importance of personality characteristics for telecommuting preferences and work-related outcomes. Supplementary Information: The online version contains supplementary material available at 10.1007/s12144-021-02496-8.

Who is More Likely (Not) to Make Home-Based Work Trips During the COVID-19 Pandemic? The Case of Scotland.

In this study, we used survey data (n = 6,000) to investigate the work trip patterns of Scottish residents at various points of the COVID-19 pandemic. We focused specifically on the reported patterns of weekly work trips made during the government-enforced lockdown and subsequent phases of restriction easing. This was of particular importance given the widespread changes in work trips prompted by COVID-19, including a significant rise in telecommuting and a reduction in public transport commuting trips. The survey data showed that the vast majority of respondents (∼85%) made no work trips during lockdown, dropping to ∼77% following the easing of some work-related restrictions. Zero-inflated hierarchical ordered probit models were estimated to determine the sociodemographic and behavioral factors affecting the frequency of work trips made during three distinct periods. The model estimation results showed that the socioeconomic characteristics of respondents influenced work trips made throughout the pandemic. In particular, respondents in households whose main income earner was employed in a managerial/professional occupation were significantly more likely to make no work trips at all stages of the pandemic. Those with a health problem or disability were also significantly more likely to make no work trips throughout the pandemic. Other interesting findings concern respondents' gender, as males were more likely to complete frequent work trips than females throughout the pandemic, and differences between densely populated areas and the rest of Scotland, as respondents from a large city (Edinburgh or Glasgow) were significantly more likely to make frequent work trips as restrictions were eased.

Telecommuting and Travel during COVID-19: An Exploratory Analysis across Different Population Geographies in the U.S.A.

This study explores the impact of the COVID-19 pandemic on telecommuting (working from home) and travel during the first year of the pandemic in the U.S.A. (from March 2020 to March 2021), with a particular focus on examining the variation in impact across different U.S. geographies. We divided 50 U.S. states into several clusters based on their geographic and telecommuting characteristics. Using K-means clustering, we identified four clusters comprising 6 small urban states, 8 large urban states, 18 urban-rural mixed states, and 17 rural states. Combining data from multiple sources, we observed that nearly one-third of the U.S. workforce worked from home during the pandemic, which was six times higher than the pre-pandemic period, and that these fractions varied across the clusters. More people worked from home in urban states compared with rural states. As well as telecommuting, we examined several activity travel trends across these clusters: reduction in the number of activity visits; changes in the number of trips and vehicle-miles traveled; and mode usage. Our analysis showed there was a greater reduction in the number of workplace and nonworkplace visits in urban states compared with rural states. The number of trips in all distance categories decreased except for long-distance trips, which increased during the summer and fall of 2020. The changes in overall mode usage frequency were similar across urban and rural states with a large drop in ride-hailing and transit use. This comprehensive study can provide a better understanding of the regional variation in the impact of the pandemic on telecommuting and travel, which can facilitate informed decision-making.

Effects of COVID-19 on Telework and Commuting Behavior: Evidence from 3 Years of Panel Data.

The COVID-19 pandemic has forced employers and employees to re-evaluate their attitudes toward telecommuting. This induced a change in the sheer number of people who have started to work from home (WFH). While previous studies highlight differences between telecommuters based on their level of telecommuting experience, these effects have not been studied in detail. This may limit the evaluation of implications for post-pandemic times and the transferability of models and predictions based on data collected during the COVID-19 pandemic. This study expands on previous findings by comparing the characteristics and behavior of those who have started to telecommute during the pandemic and those who had already telecommuted before. Furthermore, this study addresses the uncertainty that exists about whether the findings of studies conducted before the pandemic-for example about sociodemographic characteristics of telecommuters-still hold true, or if the pandemic induced a shift in telecommuters' profiles. Telecommuters show differences when considering their previous experience in WFH. The results of this study suggest that the transition induced by the pandemic was more drastic for new telecommuters compared with experienced telecommuters. The COVID-19 pandemic had an effect on how household configurations are considered in the choice to WFH. With decreased access to child care resulting from school closings, people with children in the household were more likely to choose to telecommute during the pandemic. Also, while people living alone are generally less likely to choose to WFH, this effect was reduced as a result of the pandemic.

Impacts of COVID-19 on Future Preferences Toward Telework.

This paper presents a study in capturing the impacts of the mandatory pandemic-induced telework practice on workers' perceptions of the benefits, challenges, and difficulties associated with telecommuting and how those might influence their preference for telework in the future. Data was collected through an online survey conducted in South Florida in May 2020. Survey data showed that telework indices (either measured through actual behavior or stated preference) before, during, and after the pandemic were heterogeneous across socio-economic, demographic, and attitudinal segments. Before the outbreak, males, full-time students, those with PhD degrees, and high-income people showed higher percentages of involvement in jobs with a telework option. They also had higher pro-technology, pro-online education, workaholic, and pro-telework attitudes. During the pandemic, professional/managerial/technical jobs as well as jobs with lower physical-proximity measures showed the highest telework frequency. In view of future telework preferences, our analysis showed that those who were more pro-telework, pro-technology, and showed less dislike of telework dislike preferred higher telework frequency. A structural equation model was developed to assess the impacts of different predictors on telework behavior before the pandemic and preferences after the pandemic. While telework frequency before the pandemic was highly affected by the pro-telework attitude, the after-pandemic preferences were influenced by several other attitudes such as dislike telework, enjoy interaction, workaholic, as well as productivity factors. This might confirm the assumption that the mandatory practice through the pandemic has provided employees more experiences with work-from-home arrangements, which could reshape decisions and expectations around telework adoption in the future.

Longitudinal Analysis of COVID-19 Impacts on Mobility: An Early Snapshot of the Emerging Changes in Travel Behavior.

The COVID-19 pandemic has caused a huge disruption worldwide with direct and indirect effects on travel behavior. In response to extensive community spread and potential risk of infection, during the early stage of the pandemic many state and local governments implemented non-pharmaceutical interventions that restricted non-essential travel for residents. This study evaluates the impacts of the pandemic on mobility by analyzing micro panel data (N = 1,274) collected in the United States via online surveys in two periods, before and during the early phase of the pandemic. The panel makes it possible to observe initial trends in travel behavior change, adoption of online shopping, active travel, and use of shared mobility services. This analysis intends to document a high-level overview of the initial impacts to spur future research to dive deeper into these topics. With the analysis of the panel data, substantial shifts are found from physical commutes to teleworking, more adoption of e-shopping and home delivery services, more frequent trips by walking and biking for leisure purposes, and changes in ridehailing use with substantial variations across socioeconomic groups. The social and environmental implications of these findings are discussed and suggestions for effective policy and directions for future research are made in the conclusion.

The relationship between telework from home and the psychosocial work environment: a systematic review.

OBJECTIVE: Telework from home (TWFH) has become routine for many, yet research on how this may affect the psychosocial work environment is sparse. To understand the effects that TWFH may have on the psychosocial work environment, this systematic literature review identified, evaluated, and summarized findings on the association of TWFH with factors of the psychosocial work environment. METHODS: Searches were conducted in MEDLINE, Embase, Amed, PsycINFO, and PubMed. The topic of the study reflected TWFH, and subjects should be office workers employed at a company. Outcomes should reflect psychosocial work environment factors. Inclusion criteria stated that studies should be primary, quantitative, and published in a peer-reviewed journal. English language publications dating from January 2010 to February 2021 were included. Risk of bias was assessed using the Newcastle-Ottawa scale (NOS) and quality of overall evidence using Grading of Recommendations Assessment, Development and Evaluation (GRADE). RESULTS: Searches resulted in 3354 publications, and after screening rounds 43 peer-reviewed original studies satisfying predetermined inclusion and exclusion criteria were included. Fourteen individual psychosocial work environment outcome categories were studied. Limited overall evidence to support effects of TWFH on the included work environment outcomes, with evidence being rated either of low or very low quality. Flexibility and autonomy are discussed as potential mediating variables in the relationship between TWFH and the psychosocial work environment. CONCLUSION: There is a lack of high-quality research investigating effects of TWFH on the psychosocial work environment. To suggest TWFH guidelines or recommendations, there is a need for research with high-quality longitudinal designs, precise measures of time use and location of work, and validated measures of factors known to be of importance. PROSPERO registration number CRD42021233796.

Assessing the impacts of COVID-19 on activity-travel scheduling: A survey in the greater Toronto area.

The COVID-19 lockdown provided many individuals an opportunity to explore changes in their daily routines, particularly when considered in combination with an ever-changing Information and Communication Technology (ICT) landscape. These new routines and alternative activities have the potential to be continued in the post-COVID era. Transportation planners must understand how routines vary to effectively estimate activity-travel scheduling. The purpose of this study is to determine the influence of the COVID-19 pandemic lockdown on activity-travel behavior and the adoption of ICT-based alternative options. A special emphasis is placed on predicting the long-term effects of this disturbance on activity-travel scheduling. This study examines the changes in the frequency and mode of completing five of the most repetitious tasks in the daily schedule (working, grocery and non-grocery shopping, preparing/eating meals, and visiting family/friends) during the lockdown and immediately after reopening. We find an increased preference for home meal preparation over online ordering and a reluctance to engage in in-person shopping until a substantial proportion of the population has acquired a vaccination against the virus. Respondents prefer to work from home if they have adequate access to home office materials (e.g., desk, chair, computer monitor). Individuals with children must also consider suitable childcare before considering a return to work.

Will COVID-19 accelerate telecommuting? A cross-country evaluation for Israel and Czechia.

The COVID-19 crisis has forced many people to work from home, rather than at their regular workplace. This paper aims to assess the impact of the pandemic on telecommuting and commuting behavior after the end of the crisis: Will people embrace teleworking and reduce commuting, even to some extent, or will they resume their pre-pandemic work patterns? This study, implementing a cross-country survey from Israel and Czechia, combines data regarding revealed preferences about work habits before and during the pandemic and stated intentions data regarding anticipated work patterns when life returns to "normal" after the pandemic. Two models were used for the data analysis, one addressing factors that affect the increased/decreased teleworking trend and the other addressing factors that affect the frequency of actual commutes. The results reveal that most respondents (62% in Israel and 68% in Czechia) will maintain the same telecommuting/working from home balance. About 19% of respondents in both countries expressed their intention to reduce the number of commuting days, while 6% stated they would increase out-of-home days. However, these estimates rely only on workers' expectations not accounting for employers' point of view and other constraints they may have. Not accounting for potential bias, a moderate reduction of 6.5% and 8.7% (in Israel and in Czechia, respectively) in the number of commuting trips is expected in the post-pandemic era. The anticipated decrease in commuting days is accompanied by an increase in teleworking: from 10% to 14% among those who work more than 20 h a week (in both countries) and a drop in the rate of those who telework five hours or less a week (down from 73% to 63% in Israel and from 76% to 70% in Czechia). Self-employment, travel time to work, working solely on premise during the lockdown, and personal preferences regarding telework versus working away from home were found to significantly contribute to a decrease in the number of commuting days and to an increase in teleworking. An interesting finding is the high probability of increased teleworking among people who teleworked for the first time during the lockdown or who increased their teleworking time during the lockdown. This indicates that the teleworking experience due to the pandemic has enabled some people to view working from home as viable. Although, overall, the change in working habits does not seem dramatic, our results suggest that hybrid schemes for combining on premise and telework are expected to be adopted by some sectors.

What happens when post-secondary programmes go virtual for COVID-19? Effects of forced telecommuting on travel demand of post-secondary students during the pandemic.

The outbreak of coronavirus disease 2019 (COVID-19) spreads globally, disrupting every aspect of everyday activities. Countermeasures during the pandemic, such as remote working and learning, proliferated tele-activities worldwide during the COVID -19 pandemic. The prevalence of telecommuting could lead to new activity-travel patterns. It is in the interest of transport demand modellers to capture this developing trend of telecommuting using state-of-art travel demand forecasting techniques. This study develops a modelling framework using activity-based and agent-based microsimulation to forecast activity-travel demand considering telecommuting and the pandemic. For empirical application, the modelling framework investigates changes in travel behaviours in post-secondary students when all major post-secondary institutions in the Greater Toronto Area (GTA), Canada, decided to go virtual during the pandemic. The empirical investigation reveals that enforced telecommuting and the pandemic caused significant mobility drops and shifts in students' trip starting time patterns. While only considering the influence of telecommuting, the empirical exercise reveals noteworthy dynamics between telecommuting and the overall travel demand. Telecommuting could simultaneously reduce the need to commute but also induce discretionary travel. When telecommuting is enforced, students' overall trip rates drop by 14.2%, despite increasing trip rates for all discretionary activities except shopping/market. Moreover, the study demonstrates that it is beneficial to model at-home productive and maintenance episodes when telecommuting is prominent.

Impact of working from home on activity-travel behavior during the COVID-19 Pandemic: An aggregate structural analysis.

The ongoing COVID-19 pandemic has created significant public health concerns that led the public and private sectors to impose stay-at-home and work-from-home policies. Although working from home has been a conventional albeit infrequent behavior, the prevalence of this option was significantly and rapidly accelerated during the pandemic. This study explored the impacts of working from home on activity-travel behavior during the pandemic. Both work and non-work activity participation declined during the pandemic but to what extent was this due to working from home? How did working from home affect other measures of travel such as person-miles traveled? We approached these questions by developing a Structural Regression model and using cross-sectional data for the early phase of the pandemic when the infection curve was flattened and activity-travel behavior became relatively stable following the drastic changes observed during the pandemic's initial shock. Combining U.S. county-level data from the Maryland Transportation Institute and Google Mobility Reports, we concluded that the proportion of people working from home directly depended on pandemic severity and associated public health policies as well as on a range of socio-economic characteristics. Working from home contributed to a reduction in workplace visits. It also reduced non-work activities but only via a reduction in non-work activities linked to work. Finally, a higher working from home proportion in a county corresponded to a reduction in average person-miles traveled. A higher degree of state government responses to containment and closure policies contributed to an increase in working from home, and decreases in workplace and non-workplace visits and person-miles traveled in a county. The results of this study provide important insights into changes in activity-travel behavior associated with working from home as a response strategy to major disruptions such as those imposed by a pandemic.

Disruptive pandemic effects on telecommuters: A longitudinal study of work-family balance and well-being during COVID-19.

We examined the disruptive influence of COVID-19 pandemic rates in the community on telecommuters' satisfaction with balancing their work and family roles and consequently their well-being. Utilizing event system theory and adaptation theory, we proposed that the rate of increase in proportion of confirmed COVID-19 cases in telecommuters' residential communities would predict a lower rate of increase in their satisfaction with work-family balance over time, thereby indirectly influencing two key aspects of well-being-emotional exhaustion and life satisfaction. Results from latent growth curve modeling using objective community data, as well as survey responses from a three-wave (N = 349) panel study of telecommuters in the United States, indicated that rate of increase in the proportion of confirmed COVID-19 cases in communities was negatively associated with the rate of increase in satisfaction with work-family balance, which translated into decreasing levels of well-being over time. We discuss the theoretical and practical implications of these findings.

Job stress and loneliness among desk workers during the COVID-19 pandemic in Japan: focus on remote working.

BACKGROUND: Previous studies have reported an increase in loneliness since the outbreak of coronavirus disease 2019 (COVID-19), but there are few data on the relationship between job stress and loneliness. This study aimed to assess the relationship between job stress and loneliness among desk workers, with a focus on the impact of remote working. METHODS: This study was part of the Collaborative Online Research on the Novel-coronavirus and Work (CORoNaWork) project in Japan. We extracted data from 13,468 workers who indicated that they were doing desk work. Loneliness was assessed using a single question and job stress was valuated using the Job Content Questionnaire (JCQ). Multiple logistic regression was performed. RESULTS: Participants who worked remotely 4 or more days per week were marginally more likely to report feeling lonely compared with those who did not work remotely (adjusted odds ratio = 1.23, 95% CI: 0.99-5.84, P = 0.066). Remote working did not explain the interaction between JCQ scale scores and loneliness. Among remote workers, the level of support provided by co-workers and supervisors was strongly associated with feelings of loneliness as well as non-remote workers (co-worker support: AOR = 4.06, 95% CI: 2.82-5.84, P < 0.001; supervisor support: AOR = 2.49, 95% CI: 1.79-3.47, P < 0.001). CONCLUSIONS: To reduce loneliness and the risk of associated mental health problems, high-frequency remote workers should interact with supervisors and co-workers using the information and communication technology developed for this purpose.

The COVID-19 economic shutdown and the future of flexible workplace practices in the South Bay region of Los Angeles County.

The COVID-19 lockdown has increased the use of flexible workplace practices (FWP) especially work from home, demonstrating their importance to the resilience of transportation systems and regional economies. This study compares experiences and perceptions of FWP and related policy interventions before and during the COVID-19 shutdown, using a mixed-methods approach focusing on the South Bay region of Los Angeles County, to inform projections about the use of FWP and policy implications post-COVID. Pre-shutdown surveys and focus groups interviews confirmed that major obstacles to FWP expansion were a combination of managerial and executive resistance, alongside occupational constraints. Pre-shutdown interviews suggested that costs associated with manager training and cultural transition are major concerns for executives. A small sample of follow-up interviews with executives, managers, and staff, conducted during the shutdown period has revealed some of the practical issues with full-time FWP such as work-life balance, childcare, productivity, IT hardware and software, and network connectivity. Although organizations have been forced into flexible arrangements, many are considering continuing to utilize the practices after the pandemic settles down. In terms of policy interventions, pre-COVID participants perceived government subsidies and incentives as the most desirable government programs. However, in a resource-constrained post-COVID world, policy makers might instead focus on training programs and promotional campaigns tied to public health messaging, and the implications of reduced commuting for transportation system design and commercial zoning and land use.