Absenteísmo, rotatividade e indicadores de qualidade do cuidado em enfermagem: estudo transversal / Absenteeism, turnover, and indicators of quality control in nursing care: a transversal study
the average rate of absenteeism was 9.41% (of nurses) and 12.52% (of technicians); turnover rates reached 2.53% (nurses), and 3.57% (technicians). There was a strong correlation (r>0.7) between turnover of nurses and the incidence of accidental extubation (p=0.464); rate of absenteeism among technicians and the loss of nasoenteral tube (p=0.300); pressureinjury (p=0.100) and loss of central catheter (p=0.200), which was also correlated with the rate of absenteeism of nurses (p=0.113).
Conclusion:
the results demonstrated can subsidize new approaches for the management of personnel and better assistance, aiming to reduce the damages to the patient.(AU)
Objetivo:
analisar os índices de absenteísmo e rotatividade e sua relação com indicadores de qualidade assistenciais.