The use of community pharmacies in North West England: an observational study.
Int J Pharm Pract
; 25(2): 172-175, 2017 Apr.
Article
em En
| MEDLINE
| ID: mdl-27198475
ABSTRACT
BACKGROUND:
There are few studies of community pharmacy footfall and activity in the existing literature, especially by direct observation.OBJECTIVE:
To describe the characteristics of counter interactions between pharmacy staff and customers.METHOD:
Structured observation of all interactions between pharmacy staff and customers across the weekly opening hours of five pharmacies diverse in location and ownership. KEYFINDINGS:
Three-quarters (76%) of observed interactions were associated with prescriptions, but a significant minority accessed cognitive services.CONCLUSIONS:
Dispensing was the primary activity across the diverse range of pharmacies. Reasons for visits are diversifying into advice and services, particularly among younger users.Palavras-chave
Texto completo:
1
Coleções:
01-internacional
Base de dados:
MEDLINE
Assunto principal:
Farmácias
/
Farmacêuticos
/
Serviços Comunitários de Farmácia
Tipo de estudo:
Clinical_trials
/
Observational_studies
Limite:
Humans
País/Região como assunto:
Europa
Idioma:
En
Ano de publicação:
2017
Tipo de documento:
Article