Diabetes care providers' opinions and working methods after four years of experience with a diabetes patient web portal; a survey among health care providers in general practices and an outpatient clinic.
BMC Fam Pract
; 19(1): 94, 2018 06 21.
Article
em En
| MEDLINE
| ID: mdl-29929483
ABSTRACT
BACKGROUND:
To gain insight into the opinions and working methods of diabetes care providers after using a diabetes web portal for 4 years in order to understand the role of the provider in patients' web portal use.METHODS:
Survey among physicians and nurses from general practices and an outpatient clinic, correlated with data from the common web portal.RESULTS:
One hundred twenty-eight questionnaires were analysed (response rate 56.6%). Responders' mean age was 46.2 ± 9.8 years and 43.8% were physicians. The majority was of opinion that the portal improves patients' diabetes knowledge (90.6%) and quality of care (72.7%). Although uploading glucose diary (93.6%) and patient access to laboratory and clinical notes (91.2 and 71.0%) were considered important, these features were recommended to patients in only 71.8 and 19.5% respectively. 64.8% declared they informed their patients about the portal and 45.3% handed-out the information leaflet and website address. The portal was especially recommended to type 1 diabetes patients (78.3%); those on insulin (84.3%) and patients aged< 65 years (72.4%). Few found it timesaving (21.9%). Diabetes care providers' opinions were not associated with patients' portal use.CONCLUSIONS:
Providers are positive about patients web portals but still not recommend or encourage the use to all patients. There seems room for improvement in their working methods.Palavras-chave
Texto completo:
1
Coleções:
01-internacional
Base de dados:
MEDLINE
Assunto principal:
Atitude do Pessoal de Saúde
/
Pessoal de Saúde
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Diabetes Mellitus
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Preferência do Paciente
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Medicina Geral
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Instituições de Assistência Ambulatorial
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Portais do Paciente
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Autogestão
Limite:
Adult
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Female
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Humans
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Male
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Middle aged
Idioma:
En
Ano de publicação:
2018
Tipo de documento:
Article