Dimensions of Service Quality in Health-Fitness Clubs in China.

Xu, Karen Kaijuan; Chen, Kenny Kuanchou; Kim, Euisoo; García-Fernández, Jerónimo; Nauright, John; Zhang, James J

Xu, Karen Kaijuan; Chen, Kenny Kuanchou; Kim, Euisoo; García-Fernández, Jerónimo; Nauright, John; Zhang, James J.

Afiliação

Xu KK; School of Economics and Management, Shanghai University of Sport, Shanghai 200438, China.
Chen KK; College of Sport Management, National Taiwan Sport University, Taoyuan 333, Taiwan.
Kim E; Department of Kinesiology, University of Georgia, Athens, GA 30602, USA.
García-Fernández J; Research Group of Management and Innovation in Sport Services, Leisure and Recreation (GISDOR), University of Seville, 41013 Seville, Spain.
Nauright J; Richard J. Bolte, Sr. School of Business, Mount St. Mary's University, Emmitsburg, MD 21727, USA.
Zhang JJ; Department of Kinesiology, University of Georgia, Athens, GA 30602, USA.

Int J Environ Res Public Health ; 18(20)2021 10 09.

Article em En | MEDLINE | ID: mdl-34682314

Assuntos

Academias de Ginástica; China; Comportamento do Consumidor; Exercício Físico; Análise Fatorial; Humanos; Satisfação do Paciente

Palavras-chave

Chinese market; customer satisfaction; health-fitness clubs; service recovery

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Texto completo: 1 Coleções: 01-internacional Base de dados: MEDLINE Assunto principal: Academias de Ginástica Tipo de estudo: Prognostic_studies / Qualitative_research Limite: Humans País/Região como assunto: Asia Idioma: En Ano de publicação: 2021 Tipo de documento: Article

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