COVID-19 and hospitality 5.0: Redefining hospitality operations.

Pillai, Souji Gopalakrishna; Haldorai, Kavitha; Seo, Won Seok; Kim, Woo Gon

Pillai, Souji Gopalakrishna; Haldorai, Kavitha; Seo, Won Seok; Kim, Woo Gon.

Afiliação

Pillai SG; International Center for Hospitality Research & Development, Dedman School of Hospitality, Florida State University, 288 Champions Way, UCB 4117, P.O. Box 3062541, Tallahassee, FL 32306, United States.
Haldorai K; International Center for Hospitality Research & Development, Dedman School of Hospitality, Florida State University, 288 Champions Way, UCB 4117, P.O. Box 3062541, Tallahassee, FL 32306, United States.
Seo WS; College of Hotel & Tourism Management, Kyung Hee University, 26, Kyungheedae-ro, Dongdaemun-Gu, Seoul, 02447, Republic of Korea.
Kim WG; Robert H. Dedman Professor of Hospitality Management, International Center for Hospitality Research & Development, Dedman School of Hospitality, Florida State University, 288 Champions Way, UCB 4116, P.O. Box 3062541, Tallahassee, FL 32306, United States.

Int J Hosp Manag ; 94: 102869, 2021 Apr.

Article em En | MEDLINE | ID: mdl-34785847

Palavras-chave

Artificial intelligence; Automation; COVID-19; Customer journey; Hospitality 5.0; Hygiene and cleanliness; Industry 5.0; Mobile technology; Robots; Virtual/augmented reality

Texto completo

Imprimir

XML

PubMed Links

Buscar no Google

Texto completo: 1 Coleções: 01-internacional Base de dados: MEDLINE Tipo de estudo: Prognostic_studies Idioma: En Ano de publicação: 2021 Tipo de documento: Article

Texto completo

Imprimir

XML

PubMed Links

Buscar no Google

Texto completo: 1 Coleções: 01-internacional Base de dados: MEDLINE Tipo de estudo: Prognostic_studies Idioma: En Ano de publicação: 2021 Tipo de documento: Article