How Internal Marketing Drives Employees' Internal Relationship Quality of Service Organizations Between Mainland China and Taiwan: The Moderating Roles of Internal Relationship Investment and Leader-Member Exchange.

Li, Yunhe; Xiong, Minghua; Chang, Wei-Hsuan; Li, Ling

Li, Yunhe; Xiong, Minghua; Chang, Wei-Hsuan; Li, Ling.

Afiliação

Li Y; College of Economics and Management, Shangqiu Normal University, Shangqiu, China.
Xiong M; School of Economics & Management, Foshan University, Foshan, China.
Chang WH; College of Attainment, Nanfang College Guangzhou, Guangzhou, China.
Li L; Research Center of the Economic and Social Development of Henan East Provincial Joint, Shangqiu Normal University, Shangqiu, China.

Front Psychol ; 12: 794492, 2021.

Article em En | MEDLINE | ID: mdl-34975695

Palavras-chave

LMX; cultural comparison; internal marketing; internal relationship investment; internal relationship quality; internal service recovery

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Texto completo: 1 Coleções: 01-internacional Base de dados: MEDLINE Tipo de estudo: Prognostic_studies Idioma: En Ano de publicação: 2021 Tipo de documento: Article

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Texto completo: 1 Coleções: 01-internacional Base de dados: MEDLINE Tipo de estudo: Prognostic_studies Idioma: En Ano de publicação: 2021 Tipo de documento: Article