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5S management improves the service quality in the outpatient-emergency pharmacy: from management process optimisation to staff capacity enhancement.
Huang, Wen-Jing; Zhang, Meng-Wan; Li, Bei-Yi; Wang, Xiao-Hui; Zhang, Chu-Han; Yu, Jian-Guang.
Afiliação
  • Huang WJ; Department of Pharmacy, Shanghai Chest Hospital, School of Medicine, Shanghai Jiao Tong University, Shanghai, Xuhui, China.
  • Zhang MW; Institute of Hospital Service Management, China Hospital Development Institute, Shanghai Jiao Tong University, Shanghai, Xuhui, China.
  • Li BY; Department of Pharmacy, Shanghai Chest Hospital, School of Medicine, Shanghai Jiao Tong University, Shanghai, Xuhui, China.
  • Wang XH; Institute of Hospital Service Management, China Hospital Development Institute, Shanghai Jiao Tong University, Shanghai, Xuhui, China.
  • Zhang CH; Department of Pharmacy, Shanghai Chest Hospital, School of Medicine, Shanghai Jiao Tong University, Shanghai, Xuhui, China.
  • Yu JG; Institute of Hospital Service Management, China Hospital Development Institute, Shanghai Jiao Tong University, Shanghai, Xuhui, China.
Eur J Hosp Pharm ; 2022 Nov 24.
Article em En | MEDLINE | ID: mdl-36424124
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Texto completo: 1 Coleções: 01-internacional Base de dados: MEDLINE Idioma: En Ano de publicação: 2022 Tipo de documento: Article
Texto completo
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XML
PubMed Links
Buscar no Google

Texto completo: 1 Coleções: 01-internacional Base de dados: MEDLINE Idioma: En Ano de publicação: 2022 Tipo de documento: Article