Characteristics of people with type 1 diabetes who use technology in their treatment and who use frequently the technical assistance teleconsultation service.
Endocrinol Diabetes Nutr (Engl Ed)
; 70 Suppl 2: 55-59, 2023 Jun.
Article
em En
| MEDLINE
| ID: mdl-37236844
ABSTRACT
INTRODUCTION:
Technical issues related to continuous subcutaneous insulin infusion (CSII), associated or not with continuous glucose monitoring (SAP), are handled by tele-technical assistance from the manufacturer. We analyze the characteristics of the most demanding patients of technical teleassistance. MATERIAL ANDMETHODS:
Patients with type 1 diabetes (T1D) in treatment with CSII or SAP, who made use of technical teleassistance from 01/01/2017 to 02/28/2021 (2298 consultations) were included. We selected the group of patients who made ≥10 calls (90th percentile, P90) and the one who made a single call (10th percentile, P10). The number and most frequent reasons for consultation, clinical characteristics and HbA1c were collected and both groups were compared.RESULTS:
51 patients (P90) made a total of 876 calls (38.1% of calls), 32 used SAP. The most frequent reason for consultation was related to continuous glucose monitoring (36.8%). 51 (P10) made 51 calls (2.2%), 3 used SAP. The most frequent reason for consultation was related to device damage (25.5%). The most demanding patients used SAP more frequently (62.7 vs. 5.9%, Pâ¯<â¯.001), had been in advanced treatment for less time (7.1⯱â¯5.5 vs. 12.1⯱â¯6.2 years, Pâ¯<â¯.001) and their HbA1c was lower (7.2⯱â¯0.9 vs 7.6⯱â¯0.8%).CONCLUSIONS:
Most of the calls to the technical teleassistance service for ISCI/SAP devices come from a more demanding group of people with T1D. The greatest demand is concentrated in patients who use SAP, with a shorter time of use of advanced therapy and a better degree of glucose control.Palavras-chave
Texto completo:
1
Coleções:
01-internacional
Base de dados:
MEDLINE
Assunto principal:
Consulta Remota
/
Diabetes Mellitus Tipo 1
Limite:
Humans
Idioma:
En
Ano de publicação:
2023
Tipo de documento:
Article