Multi-Level Linguistic Alignment in a Dynamic Collaborative Problem-Solving Task.

ABSTRACT

Cocreating meaning in collaboration is challenging. Success is often determined by people's abilities to coordinate their language to converge upon shared mental representations. Here we explore one set of low-level linguistic behaviors, linguistic alignment, that both emerges from, and facilitates, outcomes of high-level convergence. Linguistic alignment captures the ways people reuse, that is, "align to," the lexical, syntactic, and semantic forms of others' utterances. Our focus is on the temporal change of multi-level linguistic alignment, as well as how alignment is related to communicative outcomes within a unique collaborative problem-solving paradigm. The primary task, situated within a virtual educational video game, requires creative thinking between three people where the paths for possible solutions are highly variable. We find that over time interactions are marked by decreasing lexical and syntactic alignment, with a trade-off of increasing semantic alignment. However, greater semantic alignment does not translate into better team performance. Overall, these findings provide greater clarity on the role of linguistic coordination within complex and dynamic collaborative problem-solving tasks.