RESUMO
A prospective survey of pharmacists' tasks and patients' knowledge and satisfaction was conducted in 35 randomly selected community pharmacies in Tabriz, Islamic Republic of Iran. The total pharmacist interaction received a mean score of 3.05 out of 5. Providing written directions for use attained the highest score of 0.98 out of 1. Patients scored 3.18 out of 5 for knowledge about their medicines. There was a close correlation between patients' knowledge of dispensed drugs and pharmacist interaction (r = 0.95). Mean total prescription filling time was 7.6 min, but only 1.4 min was spent on pharmacist-patient counselling. The interaction between pharmacist and patient increases patients' knowledge about dispensed medicines and their satisfaction with the pharmacist's activities.
Assuntos
Serviços Comunitários de Farmácia/organização & administração , Educação de Pacientes como Assunto/organização & administração , Satisfação do Paciente , Farmacêuticos , Papel Profissional , Relações Profissional-Paciente , Comunicação , Rotulagem de Medicamentos , Prescrições de Medicamentos , Avaliação Educacional , Humanos , Irã (Geográfico) , Modelos Lineares , Anamnese , Satisfação do Paciente/estatística & dados numéricos , Farmacêuticos/organização & administração , Farmacêuticos/psicologia , Papel Profissional/psicologia , Estudos Prospectivos , Qualidade da Assistência à Saúde , Estudos de Tempo e MovimentoRESUMO
This study assessed the effect of an educational intervention (interactive group discussion) on the prescribing behaviour of 51 general physicians from the north-west of Tabriz. Prescriptions were analysed pre-intervention and post-intervention (control and intervention groups) using a proforma with 8 indicators of correct prescribing. The mean number of drugs per prescription pre-intervention was 3.82. The percentage of prescriptions with antibiotics, corticosteroids and injections were 40.8%, 25.9% and 58.0%, respectively. Following the intervention there were slight but not significant changes in the indicators in both intervention and control groups compared with pre-intervention results.
Assuntos
Atitude do Pessoal de Saúde , Prescrições de Medicamentos/estatística & dados numéricos , Educação Médica Continuada/organização & administração , Médicos de Família , Padrões de Prática Médica/estatística & dados numéricos , Análise de Variância , Distribuição de Qui-Quadrado , Países em Desenvolvimento , Uso de Medicamentos/estatística & dados numéricos , Grupos Focais , Reforma dos Serviços de Saúde , Conhecimentos, Atitudes e Prática em Saúde , Mau Uso de Serviços de Saúde/estatística & dados numéricos , Humanos , Irã (Geográfico) , Avaliação das Necessidades , Seleção de Pacientes , Médicos de Família/educação , Médicos de Família/organização & administração , Médicos de Família/psicologia , Guias de Prática Clínica como Assunto , Avaliação de Programas e Projetos de SaúdeRESUMO
This study assessed the effect of an educational intervention [interactive group discussion] on the prescribing behaviour of 51 general physicians from the north-west of Tabriz. Prescriptions were analysed pre-intervention and post-intervention [control and intervention groups] using a proforma with 8 indicators of correct prescribing. The mean number of drugs per prescription pre-intervention was 3.82. The percentage of prescriptions with antibiotics, corticosteroids and injections were 40.8%, 25.9% and 58.0%, respectively. Following the intervention there were slight but not significant changes in the indicators in both intervention and control groups compared with pre-intervention results
Assuntos
Médicos , Prescrições , Guias de Prática Clínica como Assunto , Grupos FocaisRESUMO
A prospective survey of pharmacists' tasks and patients' knowledge and satisfaction was conducted in 35 randomly selected community pharmacies in Tabriz, Islamic Republic of Iran. The total pharmacist interaction received a mean score of 3.05 out of 5. Providing written directions for use attained the highest score of 0.98 out of 1. Patients scored 3.18 out of 5 for knowledge about their medicines. There was a close correlation between patients' knowledge of dispensed drugs and pharmacist interaction [r = 0.95]. Mean total prescription filling time was 7.6 min, but only 1.4 min was spent on pharmacist-patient counselling. The interaction between pharmacist and patient increases patients' knowledge about dispensed medicines and their satisfaction with the pharmacist's activities