RESUMEN
AIM: To examine the level of adherence to best-practice guidelines of interprofessional teams with acute care nurse practitioners (ACNPs) compared to interprofessional teams without ACNPs. DESIGN: A retrospective observational study was conducted in 2023. METHOD: A retrospective cohort was created including 280 patients who underwent a coronary artery bypass graft and/or a valve repair and hospitalised in a cardiac surgery unit of a university affiliated hospital in Québec (Canada) between 1 January 2019 to 31 January 2020. The level of adherence to best-practice guidelines was measured from a composite score in percentage. The composite score was created from a newly developed tool including 99 items across six categories (patient information, pharmacotherapy, laboratory tests, post-operative assessment, patient and interprofessional teams' characteristics). Multivariate linear and logistic regression models were computed to examine the effect of interprofessional teams with ACNPs on the level of adherence to best-practice guidelines. RESULTS: Most of the patients of the cohort were male and underwent a coronary artery bypass graft procedure. Patients under the care of interprofessional teams with ACNP were 1.72 times more likely to reach a level of adherence higher than 80% compared to interprofessional teams without ACNPs and were 2.29 times more likely to be within the highest quartile of the scores for the level of adherence to best-practice guidelines of the cohort. IMPACT: This study provides empirical data supporting the benefits of ACNP practice for patients, interprofessional teams and healthcare organisations. RELEVANCE FOR PRACTICE: Our findings identify the important contributions of interprofessional teams that include ACNPs using a validated instrument, as well as their contribution to the delivery of high quality patient care. REPORTING METHOD: This study followed the Strengthening the Reporting of Observational Studies in Epidemiology (STROBE) Statement: Guidelines for reporting observational studies guidelines. PATIENT OR PUBLIC CONTRIBUTION: No patient or public contribution.
Asunto(s)
Procedimientos Quirúrgicos Cardíacos , Adhesión a Directriz , Enfermeras Practicantes , Grupo de Atención al Paciente , Humanos , Estudios Retrospectivos , Masculino , Adhesión a Directriz/estadística & datos numéricos , Adhesión a Directriz/normas , Femenino , Grupo de Atención al Paciente/normas , Enfermeras Practicantes/normas , Persona de Mediana Edad , Anciano , Quebec , Procedimientos Quirúrgicos Cardíacos/normas , Guías de Práctica Clínica como Asunto , Relaciones InterprofesionalesRESUMEN
PURPOSE: This study aims to investigate the influence of teamwork and safety climate on nurses' speaking up for patient safety concerns and unprofessional behaviors. DESIGN: This study incorporates a cross-sectional research design. METHODS: The study included 217 surgical nurses employed in a Turkish university hospital. The research data were collected between April and June 2023 using the Teamwork Climate, Safety Climate Survey, Speaking Up Climate for Patient Safety, and Speaking Up Climate for Professionalism instruments. The relationships between these scales were assessed using Pearson correlation analysis. The Turkish validity and reliability of the Speaking Up Climate for Patient Safety and Speaking Up Climate for Professionalism scales were verified. The research model was tested using path analysis. FINDINGS: The mean age of the 217 surgical nurses was 25.88 ± 5.64 years. Teamwork climate showed a positive effect on safety climate and speaking up climate about patient safety concerns and unprofessional behaviors. Safety climate showed a positive association with nurses' speaking up climate about patient safety concerns and unprofessional behaviors. CONCLUSIONS: Teamwork climate and safety climate both positively affect the speaking up climate about patient safety concerns and unprofessional behaviors. Nurse managers who wish to promote a culture of speaking up about patient safety and unprofessional behaviors should prioritize improvements in the teamwork climate and safety climate.
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Cultura Organizacional , Seguridad del Paciente , Humanos , Seguridad del Paciente/normas , Seguridad del Paciente/estadística & datos numéricos , Adulto , Estudios Transversales , Femenino , Masculino , Turquía , Encuestas y Cuestionarios , Personal de Enfermería en Hospital/psicología , Personal de Enfermería en Hospital/estadística & datos numéricos , Actitud del Personal de Salud , Administración de la Seguridad/métodos , Grupo de Atención al Paciente/normas , Grupo de Atención al Paciente/organización & administraciónRESUMEN
BACKGROUND: A high variety of team interventions aims to improve team performance outcomes. In 2008, we conducted a systematic review to provide an overview of the scientific studies focused on these interventions. However, over the past decade, the literature on team interventions has rapidly evolved. An updated overview is therefore required, and it will focus on all possible team interventions without restrictions to a type of intervention, setting, or research design. OBJECTIVES: To review the literature from the past decade on interventions with the goal of improving team effectiveness within healthcare organizations and identify the "evidence base" levels of the research. METHODS: Seven major databases were systematically searched for relevant articles published between 2008 and July 2018. Of the original search yield of 6025 studies, 297 studies met the inclusion criteria according to three independent authors and were subsequently included for analysis. The Grading of Recommendations, Assessment, Development, and Evaluation Scale was used to assess the level of empirical evidence. RESULTS: Three types of interventions were distinguished: (1) Training, which is sub-divided into training that is based on predefined principles (i.e. CRM: crew resource management and TeamSTEPPS: Team Strategies and Tools to Enhance Performance and Patient Safety), on a specific method (i.e. simulation), or on general team training. (2) Tools covers tools that structure (i.e. SBAR: Situation, Background, Assessment, and Recommendation, (de)briefing checklists, and rounds), facilitate (through communication technology), or trigger (through monitoring and feedback) teamwork. (3) Organizational (re)design is about (re)designing structures to stimulate team processes and team functioning. (4) A programme is a combination of the previous types. The majority of studies evaluated a training focused on the (acute) hospital care setting. Most of the evaluated interventions focused on improving non-technical skills and provided evidence of improvements. CONCLUSION: Over the last decade, the number of studies on team interventions has increased exponentially. At the same time, research tends to focus on certain interventions, settings, and/or outcomes. Principle-based training (i.e. CRM and TeamSTEPPS) and simulation-based training seem to provide the greatest opportunities for reaching the improvement goals in team functioning.
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Atención a la Salud , Grupo de Atención al Paciente/normas , Mejoramiento de la Calidad/organización & administración , HumanosRESUMEN
Marie-Sophie Cherillat was trained by managers well versed in the issues surrounding public healthcare. She focuses her practice on the health determinants specific to each individual patient and is committed to therapeutic education.
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Educadores en Salud , Salud Pública , Femenino , Educadores en Salud/organización & administración , Educadores en Salud/normas , Humanos , Grupo de Atención al Paciente/organización & administración , Grupo de Atención al Paciente/normas , Competencia Profesional , Salud Pública/normas , Recursos HumanosRESUMEN
Effective and efficient caseload management requires extensive skills to ensure that patients receive the right care by the right person at the right time. District nursing caseloads are continually increasing in size and complexity, which requires specialist district nursing knowledge and skills. This article reviews the literature related to caseload management with the aim of identifying the most effective method for district nursing teams. The findings from this review are that there are different styles and methods of caseload management. The literature review was unable to identify a single validated tool or method, but identified themes for implementing effective caseload management, specifically caseload analysis; workload measurement; work allocation; service and practice development and workforce planning. This review also identified some areas for further research.
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Enfermería en Salud Comunitaria/normas , Grupo de Atención al Paciente/normas , Admisión y Programación de Personal/normas , Medicina Estatal/organización & administración , Medicina Estatal/normas , Carga de Trabajo/normas , Eficiencia Organizacional , Humanos , Reino UnidoRESUMEN
BACKGROUND: Quality improvement is a central goal of the patient-centered medical home (PCMH) model, and requires the use of relevant performance measures that can effectively guide comprehensive care improvements. Existing literature suggests performance measurement can lead to improvements in care quality, but may also promote practices that are detrimental to patient care. Staff perceptions of performance metric implementation have not been well-researched in medical home settings. OBJECTIVE: To describe primary care staff (clinicians and other staff) experiences with the use of performance metrics during the implementation of the Veterans Health Administration's (VHA) Patient Aligned Care Team (PACT) model of care. DESIGN: Observational qualitative study; data collection using role-stratified focus groups and semi-structured interviews. PARTICIPANTS: Two hundred and forty-one of 337 (72 %) identified primary care clinic staff in PACT team and clinic administrative/other roles, from 15 VHA clinics in Oregon and Washington. APPROACH: Data coded and analyzed using conventional content analysis techniques. KEY RESULTS: Primary care staff perceived that performance metrics: 1) led to delivery changes that were not always aligned with PACT principles, 2) did not accurately reflect patient-priorities, 3) represented an opportunity cost, 4) were imposed with little communication or transparency, and 5) were not well-adapted to team-based care. CONCLUSIONS: Primary care staff perceived responding to performance metrics as time-consuming and not consistently aligned with PACT principles of care. The gaps between the theory and reality of performance metric implementation highlighted by PACT team members are important to consider as the medical home model is more widely implemented.
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Personal de Salud/normas , Grupo de Atención al Paciente/normas , Atención Dirigida al Paciente/normas , Atención Primaria de Salud/normas , Mejoramiento de la Calidad/normas , United States Department of Veterans Affairs/normas , Evaluación del Rendimiento de Empleados/normas , Evaluación del Rendimiento de Empleados/tendencias , Personal de Salud/tendencias , Humanos , Grupo de Atención al Paciente/tendencias , Atención Dirigida al Paciente/tendencias , Atención Primaria de Salud/tendencias , Mejoramiento de la Calidad/tendencias , Estados Unidos , United States Department of Veterans Affairs/tendenciasRESUMEN
BACKGROUND AND PURPOSE: A Health and Disabilities Interprofessional Education (IPE) course was implemented to join three healthcare disciplines together to collaboratively plan, implement, and reflect on professional roles and responsibilities. The goal and purpose of this course was to create an advancement of interprofessional education and practice within health science professions early in their students' programs utilizing innovative teaching methods working directly with individuals with disabilities. EDUCATIONAL ACTIVITY AND SETTING: 72 students were assigned to interprofessional teams of 10-11 people. Through asynchronous and synchronous learning activities, student teams worked together to plan and conduct community-based client interviews. FINDINGS: Quantitative and qualitative evaluation methods were used to explore the impact of interprofessional experiential learning experiences. Qualitative data showed a greater awareness and understanding of the different roles and responsibilities in interprofessional teams as well as a greater appreciation for the value of interacting with persons with disabilities (PWD) during their training. Quantitative data showed a significant change in students' understanding of their roles and responsibilities as a member of an interprofessional team, their confidence with working with PWD in a future healthcare capacity, as well as their understanding of how the social determinants of health may influence the healthcare experience of a PWD. SUMMARY: Interprofessional education and experiential learning opportunities are good ways to facilitate "real" patient care experiences and team roles and responsibilities. This enables healthcare students to practice communication, build relationships, and understand the lived experience of their patients.
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Personas con Discapacidad , Relaciones Interprofesionales , Humanos , Personas con Discapacidad/educación , Personas con Discapacidad/psicología , Aprendizaje Basado en Problemas/métodos , Investigación Cualitativa , Educación Interprofesional/métodos , Educación Interprofesional/normas , Estudiantes del Área de la Salud/psicología , Estudiantes del Área de la Salud/estadística & datos numéricos , Curriculum/tendencias , Curriculum/normas , Personal de Salud/educación , Personal de Salud/psicología , Grupo de Atención al Paciente/tendencias , Grupo de Atención al Paciente/normas , Conducta CooperativaRESUMEN
Patient Safety (PS) is a major concern that involves a wide range of roles in healthcare, including those who are directly and indirectly involved, and patients as well. In order to succeed into developing a safety culture among healthcare providers, carers and patients, there should be given great attention into building appropriate education and training tools, especially addressing those who plan patient safety activities. The framework described in this policy paper is based on the results of the European Network for Patient Safety (EUNetPaS) project and analyses the principles and elements of the guidance that should be provided to those who design and implement Patient Safety Education and training activities. The main principles that it should be based on and the core teaching objectives-expected outcomes are addressed. Once the main context and considerations are properly set, the guidance should define the general schema of the content that should be included in the Education and Training activities, as well as how these activities would be delivered. It is also important that the different roles of the recipients are clearly distinguished and linked to their role-specific methods, proper delivery platforms and success stories. Setting these principles into practice when planning and implementing interventions, primarily aims to enlighten and support those who are enrolled to design and implement Patient Safety education and training teaching activities. This is achieved by providing them with a framework to build upon, succeeding to build a collaborative, safety conscious and competent environment, in terms of PS. A guidelines web platform has been developed to support this process.
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Personal de Salud/educación , Errores Médicos/prevención & control , Grupo de Atención al Paciente/organización & administración , Administración de la Seguridad/organización & administración , Unión Europea , Guías como Asunto , Humanos , Grupo de Atención al Paciente/normas , Administración de la Seguridad/normasRESUMEN
Healthcare systems are recognizing "human factor" flaws that result in adverse outcomes. Nurses work around system failures, although increasing healthcare complexity makes this harder to do without risk of error. Aviation and military organizations achieve ultrasafe outcomes through high-reliability practice. We describe how reliability principles were used to teach nurses to improve patient safety at the front line of care. Outcomes include safety-oriented, teamwork communication competency; reflections on safety culture and clinical leadership are discussed.
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Personal de Enfermería en Hospital/normas , Grupo de Atención al Paciente/normas , Atención Dirigida al Paciente/normas , Garantía de la Calidad de Atención de Salud/métodos , Seguridad , Competencia Clínica , Humanos , Capacitación en Servicio/métodos , Capacitación en Servicio/organización & administración , Cultura Organizacional , Garantía de la Calidad de Atención de Salud/organización & administraciónRESUMEN
Use of teamwork skills during rapid response calls is important in the management of patient decompensation outside of the intensive care unit. The ability of a rapid response team (RRT) to influence patient outcomes depends on early team building and effective team performance. Simulation-based team training (SBTT) has been shown to be effective in teaching nontechnical teamwork skills. Rapid Cycle Deliberate Practice (RCDP) is becoming increasingly popular in simulation-based education. Emerging literature on the application of RCDP suggests this method may be superior to traditional reflective debriefing (TRD) in the acquisition of technical skills related to medical management, but fewer data exist that evaluate application of RCDP in teaching nontechnical teamwork skills. We describe a blended approach, using TRD with RCDP to hardwire teamwork behaviors including role assignment, task delegation, situational awareness, global assessment, and shared mental model to a nursing-led RRT. [J Contin Educ Nurs. 2019;50(11):523-528.].
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Curriculum , Educación Continua en Enfermería/organización & administración , Personal de Salud/educación , Equipo Hospitalario de Respuesta Rápida/normas , Grupo de Atención al Paciente/normas , Guías de Práctica Clínica como Asunto , Entrenamiento Simulado/métodos , Adulto , Femenino , Humanos , Masculino , Persona de Mediana Edad , Estados UnidosRESUMEN
The increasing complexity of healthcare provision and medical interventions requires collaboration between large numbers of health professionals. The nature of the interactions between team members determines whether the pattern of working is described as multi-, inter- or trans-disciplinary. Such team-working is an important part of the specialty of Physical and Rehabilitation Medicine. Grounded in group behaviour theory, team-working demonstrates that joint aims, trust and willingness to share knowledge, can improve patient outcomes, including mortality. The synthesis of individual skills and knowledge and working to common patient goals, has shown benefit in many conditions. This evidence base is perhaps best in stroke, but has been demonstrated in many other conditions, including acquired brain injury, back pain, mental health, cardiopulmonary conditions, chronic pain and hip fracture. There are also considerable benefits to staff and health organizations in terms of outcome and staff morale. This review paper examines the evidence for the benefit of such team-working and for the recommendations of team-working in rehabilitation services.
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Personal de Salud/normas , Grupo de Atención al Paciente/normas , Medicina Física y Rehabilitación/métodos , HumanosRESUMEN
BACKGROUND: Time series charts are increasingly used by clinical teams to monitor their performance, but statistical control charts are not widely used, partly due to uncertainty about which chart to use. Although there is a large literature on methods, there are few systematic comparisons of charts for detecting changes in rates of binary clinical performance data. METHODS: We compared four control charts for binary data: the Shewhart p-chart; the exponentially weighted moving average (EWMA) chart; the cumulative sum (CUSUM) chart; and the g-chart. Charts were set up to have the same long-term false signal rate. Chart performance was then judged according to the expected number of patients treated until a change in rate was detected. RESULTS: For large absolute increases in rates (>10%), the Shewhart p-chart and EWMA both had good performance, although not quite as good as the CUSUM. For small absolute increases (<10%), the CUSUM detected changes more rapidly. The g-chart is designed to efficiently detect decreases in low event rates, but it again had less good performance than the CUSUM. IMPLICATIONS: The Shewhart p-chart is the simplest chart to implement and interpret, and performs well for detecting large changes, which may be useful for monitoring processes of care. The g-chart is a useful complement for determining the success of initiatives to reduce low-event rates (eg, adverse events). The CUSUM may be particularly useful for faster detection of problems with patient safety leading to increases in adverse event rates. .
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Evaluación del Rendimiento de Empleados/métodos , Grupo de Atención al Paciente/organización & administración , Control de Calidad , Humanos , Grupo de Atención al Paciente/normasRESUMEN
"The goal of community health teams is to develop and implement care models that integrate clinical and community health promotion and preventive services for patients." -Association of State and Territorial Health Officials (ASTHO)1 Eleven community health teams (CHTs) operate in various geographies within Rhode Island. Physicians and payers refer their highest-risk patients to CHTs that serve as community extenders. Community health workers and others work to link referred individuals to primary care and work to address the other determinants affecting their health, such as safe housing. Since much of health is driven by factors outside of the healthcare setting, CHTs compliment the work of physicians within the office environment. Transforming practices and addressing both the physical and behavioral needs of patients simultaneously is key to CHT success. This article attempts to quantify the expanding need for CHTs within Rhode Island and describes ways in which CHTs as a practice transformation resource may be leveraged by providers. [Full article available at http://rimed.org/rimedicaljournal-2016-10.asp].
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Servicios de Salud Comunitaria/normas , Agentes Comunitarios de Salud/normas , Necesidades y Demandas de Servicios de Salud/estadística & datos numéricos , Grupo de Atención al Paciente/normas , Adulto , Niño , Servicios de Salud Comunitaria/provisión & distribución , Humanos , Salud Pública , Derivación y Consulta , Rhode IslandRESUMEN
The miracles of scientific medicine propelled physicians to an unparalleled level of clinical autonomy during the 20th century. During the past 20 years, physician autonomy has been declining, in part because the public has become aware that physicians are not consistently applying all of the science they know. One of medicine's most cherished professional values, individual clinical autonomy, is an important cause of the sometimes suboptimal performance in the timely and consistent application of clinical science; thus, it contributes to the decline in overall professional autonomy. This paper calls for physicians to practice the science of medicine as a profession so that society will allow physicians to continue practicing the art of medicine as individual professionals. In a Zen-like paradox, physicians must give up autonomy in order to regain it.
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Médicos/normas , Autonomía Profesional , Medicina Basada en la Evidencia/normas , Humanos , Grupo de Atención al Paciente/normas , Guías de Práctica Clínica como Asunto/normas , Pautas de la Práctica en Medicina/normasRESUMEN
INTRODUCTION: Simulation-based methodologies are increasingly used to assess teamwork and communication skills and provide team training. Formative feedback regarding team performance is an essential component. While effective use of simulation for assessment or training requires accurate rating of team performance, examples of rater-training programs in health care are scarce. We describe our rater training program and report interrater reliability during phases of training and independent rating. METHODS: We selected an assessment tool shown to yield valid and reliable results and developed a rater training protocol with an accompanying rater training handbook. The rater training program was modeled after previously described high-stakes assessments in the setting of 3 facilitated training sessions. Adjacent agreement was used to measure interrater reliability between raters. RESULTS: Nine raters with a background in health care and/or patient safety evaluated team performance of 42 in-situ simulations using post-hoc video review. Adjacent agreement increased from the second training session (83.6%) to the third training session (85.6%) when evaluating the same video segments. Adjacent agreement for the rating of overall team performance was 78.3%, which was added for the third training session. Adjacent agreement was 97% 4 weeks posttraining and 90.6% at the end of independent rating of all simulation videos. DISCUSSION: Rater training is an important element in team performance assessment, and providing examples of rater training programs is essential. Articulating key rating anchors promotes adequate interrater reliability. In addition, using adjacent agreement as a measure allows differentiation between high- and low-performing teams on video review.
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Evaluación del Rendimiento de Empleados/normas , Grupo de Atención al Paciente/normas , Formación del Profesorado/organización & administración , Humanos , Seguridad del Paciente , Entrenamiento SimuladoRESUMEN
By using the 3-h meeting process junior doctors at Aalborg University Hospital were asked to give their perspectives on how to strengthen postgraduate medical education (PGME) and at the same time improve teamwork and patient-centered care. In total, 239 junior doctors were involved in the process. Suggestions for improvement (analysed by using cultural historical activity theory) were related to the individual, the team, the organisation, and the society. The outcome revealed that junior doctors consider teamwork to be contributing to both better patient-centered care as well as better PGME.
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Educación de Postgrado en Medicina/normas , Grupo de Atención al Paciente/normas , Atención Dirigida al Paciente/normas , Médicos/psicología , Mejoramiento de la Calidad/organización & administración , Dinamarca , Educación de Postgrado en Medicina/organización & administración , Humanos , Cuerpo Médico de Hospitales/psicología , Grupo de Atención al Paciente/organización & administración , Atención Dirigida al Paciente/organización & administraciónRESUMEN
Accreditation is a means of improving quality through the process of externally reviewing performance against written standards. Following the introduction of clinical governance, participation in quality accreditation schemes has been encouraged. The Royal College of General Practitioners' Quality Practice Award (QPA) is an example of a quality accreditation scheme for primary care practice teams. QPA applies to the wider primary care team and is directly relevant to nursing and midwifery staff employed by or attached to practice teams. QPA supports evidence-based and reflective practice, continuing professional development and team working, all of which are integral to current nursing and midwifery practice. Nurses and midwives working in primary care teams must be aware of QPA and, where necessary, actively and collaboratively participate in this process.
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Acreditación , Distinciones y Premios , Grupo de Atención al Paciente/normas , Atención Primaria de Salud/normas , Medicina Basada en la Evidencia , Humanos , Indicadores de Calidad de la Atención de Salud , Desarrollo de Personal , Reino UnidoRESUMEN
Esta pesquisa investiga as condições de trabalho das equipes de saúde da família do estado do Pará com base nos dados do Programa de Melhoria do Acesso e da Qualidade da Atenção Básica. Foram selecionados registros referentes às condições de trabalho de 776 equipes, tais como: agentes contratantes, tipo de vínculo, materiais e estrutura das unidades. Realizou-se uma Estatística Descritiva. Como resultado, percebeu-se que a maioria dos contratos de trabalho são temporários (65,4%) e a maior forma de seleção dos trabalhadores é por meio de indicação (36,7%). As unidades de saúde têm, em sua quase totalidade, sala de recepção e espera (94,5%) e sala de vacina (89,2). A melhoria das condições de trabalho das equipes é fundamental para sustentar a saúde destes trabalhadores e trabalhadoras. Ela pode reduzir adoecimentos e acidentes no trabalho, além de aumentar a resolutividade do cuidado.(AU)
This study investigates the working conditions of the family health teams from state of Pará based on the data of the National Program for Access and Quality Improvement in Primary Care. Records were selected that refer to the working conditions of 776 teams from the State of Pará, such as: forms of employment, type of employment contract, materials and the structural part of the health units. Descriptive Statistics were performed. As a result, it was noticed that most of the employment contracts are temporary (65.4%) and the largest form of employee selection is by indication (36.7%). Almost all of the health units have reception and waiting room (94.5%) and vaccine room (89.2). The improvement of the working conditions of the teams is fundamental to sustain the health of these workers. It can reduce illness and accidents at work. As well as increasing the resolution of the care.(AU)
Este estudio investiga las condiciones de trabajo de los equipos de salud familiar del estado de Pará con base en los datos del Programa Nacional de Acceso y Mejoramiento de la Calidad en Atención Primaria. Se seleccionaron registros que se refieren a las condiciones de trabajo de 776 equipos, tales como: formas de empleo, tipo de contrato de trabajo, materiales y la parte estructural de las unidades de salud. Se realizaron Estadísticas Descriptivas. Como resultado, la mayoría de los contratos de trabajo son temporales (65,4%) y la mayor forma de selección de empleados es por indicación (36,7%). Casi todas las unidades de salud disponen de recepción y sala de espera (94,5%) y sala de vacunas (89,2). La mejora de las condiciones de trabajo de los equipos es fundamental para sostener la salud de estos trabajadores. Puede reducir la enfermedad y los accidentes en el trabajo y aumentar la resolución del cuidado.(AU)