Functions and service of WeChat platform in domestic academic libraries / 中华医学图书情报杂志

ABSTRACT

The functions and service of WeChat platform in domestic academic libraries were summarized in order to find out the satisfied aspects ( such as its response speed, interface design and operation) and unsatisfied aspects (interaction efficiency, push quality and popularization) of users with the functions and service of WeChat plat-form. Measures should be taken for improving the unsatisfied aspects in order to meet the users' requirements, and suggestions were put forward for optimizing the functions of WeChat platform and perfecting its service, such as atta-ching importance to the WeChat public platform construction and improving its service in order to transform the aca-demic libraries into intelligent libraries.