Application of PDCA Cycle Management in Increasing the Dispensing Rate of Hospital Outpatient Automatic Dispensing Equipment / 中国药房

ABSTRACT

OBJECTIVE: To improve dispensing rate of automatic dispensing equipment, and to shorten dispensing time.METHODS: Continuous quality improvement (CQI) group was established, and COI was conducted by using PDCA (Plan, Do, Check, Action) cycle. The influencing factors for slow drug delivery of automatic dispensing equipment were analyzed to set up the target, adjust multi-package drugs, develop appropriate improvement plans and implementation methods, monitor result and evaluate effect (calculated the first 10 in usage frequency of the multi-package drugs). RESULTS: Through adjusting the specification and list of multi-package drugs, the utilization rate of multi-package drug increased from 63. 91％ to 86. 23％ of 10 drugs during Jun. -Oct. in 2016; compared with the single-package dispensing mode, and dispensing time shortened 7. 86-13. 73 h per month of 10 drugs. CONCLUSIONS: Through the CQI, the dispensing rate of automation dispensing equipment is greatly increased by drug multi-package dispensing mode.