Effect of the application of nursing quality sensitive indicators in burn patients / 中国实用护理杂志

ABSTRACT

Objective To investigate the effect of the application of nursing quality sensitive indicators on the nursing care of burn patients and their satisfaction with nursing care. Methods A total of 90 cases of burn patients admitted from January 2015 to December 2016 were selected as study subjects. They were divided into pre- implementation group (January 2015- December 2015) and implementation group (January 2016-December 2016) for 45 cases each based on sensitive indicators of care quality. The traditional quality management control method was adopted before implementation. The quality-sensitive indicators of nursing quality were used for quality management after the implementation. The quality monitoring indicators, nursing adverse events, and nursing satisfaction were compared before and after implementation. Results After the implementation, the implementation rate of graded nursing, the accuracy of patient identification, the qualified rate of qualified nurses, the passing rate of risk assessment, and the passing rate of high-risk drugs were 97.78%(44/45), 93.33%(42/45), 95.56%(43/45), 97.78% (44/45), and 97.78% (44/45), which were significantly higher than those before implementation 84.44%(38/45)、77.78%(35/45), 82.22%(37/45), 82.22%(37/45), and 84.44%(38/45), respectively, and the difference was statistically significant (χ2= 4.050-, 6.049, P<0.05). After the implementation, drug errors and other adverse events were used. The incidence rate of 0.22%(1/450)was significantly lower than the pre-implementation rate of 1.78%(8/450), and the difference was statistically significant (χ2=5.499, P<0.05). After implementation, patient satisfaction with service attitude, basic nursing, professional skills, and comprehensive nursing service quality was 95.56%(43/45), 97.78%(44/45), 95.56%(43/45), 97.78%(44/45), and 95.56%(43/45), which were significantly higher than those before implementation 88.89%(40/45), 84.44%(38/45), 82.22%(37/45), 80.00%(36/45)and 82.22% (37/45), and the difference was statistically significant (χ2= 4.050-7.200, P <0.05). Conclusion The application of sensitive indicators of nursing quality can help improve the care quality of burn patients, reduce the occurrence of adverse care events, and enhance patient satisfaction.