Doctor-patient trust and its influencing factors based on the view of patient family members / 医学研究生学报

ABSTRACT

Objective　To investigate the evaluation of the doctor-patient trust by family members based on the general interpersonal trust scale, and explore the influencing factors of the evaluation of doctor-patient trust by patient family members, and to provide references for improving the doctor-patient trust and the doctor-patient relationship.　Methods　A survey of 3010 patient family members in 10 hospitals from 5 provinces in China was conducted using a self-made questionnaire and a general interpersonal trust scale.　Results　Only 47.2% of the family members agreed that the doctor-patient trust degree was good, and the interpersonal trust score was (70.52±7.07) points. The age, monthly income level, life satisfaction of family members are the important factors affecting the evaluation of doctor-patient trust (P < 0.05).　Conclusion　The patient family members have low recognition of doctor-patient trust, and some targeted measures should be taken to improve the interpersonal trust level and life satisfaction of the family members, so as to further enhance the doctor-patient trust.