[Strategic measures for patient safety in the National Health System: on-line training resources and access to scientific knowledge]. / Acciones estratégicas en seguridad del paciente para el Sistema Nacional de Salud. Recursos on-line en formación y acceso al conocimiento científico.

INTRODUCTION: Patient safety (PS) is a priority strategy included in the Quality Plan for the Spanish National Health System and its first objective is to promote PS culture among professionals and patients. The Internet is playing a key role in the access to clinical evidence and in the training of health professionals. MATERIAL AND METHOD: A multidisciplinary working group was created, who defined the criteria to help improve clinical practice in the field of patient safety, by making available and using web-based patient safety training resources and information. RESULTS: Taking advantage of the possibilities offered by the Internet in terms of training, two online self-training tutorials were developed on risk management, patient safety and adverse event prevention. A Newsletter was also launched, together with two specific patient safety Supplements. Moreover, to extend the reach of the PS Strategy, a patient safety web page and weblog were created, in addition to a collaborative (internal) working group tool. Excelenciaclinica.net was also developed; a meta-search engine specialized in evidence-based information for health professionals, to make it easier to access reliable and valuable information. Health professionals were also allowed to consult, free of charge, reliable health information resources, such as the GuiaSalud platform, the Cochrane Library Plus and the resources of the Joanna Briggs Institute. CONCLUSIONS: The involvement of health professionals in these measures and the role that these measures may be expected to play in the development of a premium-quality health service.

Acciones estratégicas en seguridad del paciente para el Sistema Nacional de Salud. Recursos on-line en formación y acceso al conocimiento científico / Strategic measures for patient safety in the National Health System: on-line training resources and access to scientific knowledge

Introducción: La seguridad del paciente (SP) es una estrategia prioritaria del Plan de Calidad para el Sistema Nacional de Salud español, cuyo primer objetivo es fomentar la cultura en SP entre los profesionales y pacientes. Las tecnologías de la información están desempe- ñando un papel fundamental en la formación de los profesionales y en el acceso al conocimiento científico. Material y Método: Se creó un grupo de trabajo multidisciplinario para definir los criterios a tener en cuenta para contribuir a la disponibilidad y el uso de información y recursos formativos vía Internet enfocados a la SP. Resultados: Se desarrollaron dos tutoriales de autoformación on-line relacionados con la gestión de riesgos, la seguridad del paciente y la prevención de efectos adversos. Se puso en marcha un boletín de noticias junto a dos suplementos de información específicos en seguridad del paciente. Para mejorar la difusión, se creó una página electrónica y un blog sobre seguridad del paciente, además de una herramienta colaborativa de trabajo en grupo (a nivel interno). Para facilitar el acceso a información fiable y de calidad, se desarrolló excelenciaclinica.net, un metabuscador especializado en información basada en la evidencia para profesionales sanitarios que además facilita la consulta gratuita de recursos de información sanitaria fiables. Conclusiones: Se destaca la implicación de los profesionales sanitarios en estas actuaciones y el papel que cabe esperar que estas acciones desempeñen en el desarrollo de unos servicios sanitarios de excelencia (AU)

Introduction: Patient safety (PS) is a priority strategy included in the Quality Plan for the Spanish National Health System and its first objective is to promote PS culture among professionals and patients. The Internet is playing a key role in the access to clinical evidence and in the training of health professionals. Material and method: A multidisciplinary working group was created, who defined the criteria to help improve clinical practice in the field of patient safety, by making available and using web-based patient safety training resources and information. Results: Taking advantage of the possibilities offered by the Internet in terms of training, two online self-training tutorials were developed on risk management, patient safety and adverse event prevention. A Newsletter was also launched, together with two specific patient safety Supplements. Moreover, to extend the reach of the PS Strategy, a patient safety web page and weblog were created, in addition to a collaborative (internal) working group tool. Excelenciaclinica.net was also developed; a meta-search engine specialized in evidence-based information for health professionals, to make it easier to access reliable and valuable information. Health professionals were also allowed to consult, free of charge, reliable health information resources, such as the GuiaSalud platform, the Cochrane Library Plus and the resources of the Joanna Briggs Institute. Conclusions: The involvement of health professionals in these measures and the role that these measures may be expected to play in the development of a premium-quality health service (AU)