RESUMO
Background: Electronic health service (EHS) offers computerized medical knowledge, electronic patients' information, and telecommunications. The field of EHS has grown exponentially in the last decade, especially during and after the coronavirus disease 2019 pandemic; therefore, it is important to evaluate its impact on patient satisfaction. Study Aim: To evaluate the effect of EHS on patient satisfaction at the primary care centers (PHCCs) in Abha, southwestern Saudi Arabia. Materials and Methods: This study was a questionnaire-based analytical cross-sectional study that was conducted in PHCCs, Abha city, southwestern Saudi Arabia. The study used an adapted questionnaire to assess patient satisfaction of EHS. We used the Statistical Package for Social Sciences version 26 for data entry, scoring, and analysis. Results: The study included 249 participants, of whom 53% were males. Married participants comprised 69.5% of respondents. The most frequent electronic application used is Sehhaty (88.8%), and most of the applicants preferred it as well (73.5%). The majority of participants agree that they are satisfied with the care they received during the visit (71.5%). Females showed greater satisfaction levels, but the holders of higher educational degrees are less satisfied with EHS. Conclusion: In conclusion, the study results suggest that the implementation of EHS in PHCCs located in the southwestern region of Saudi Arabia can lead to an increase in patient satisfaction. Thus, it is recommended that health care providers encourage the use of EHS as a means to enhance patient satisfaction and alleviate issues related to physical visits. More studies are needed to evaluate the impact of electronic health services on other levels of health care across the kingdom and to specific populations as well.
RESUMO
Background and aim Knee osteoarthritis (OA) is a disabling joint disease that results in degeneration of the joint cartilage. Many studies demonstrate the risk factors and complications of knee osteoarthritis, but how physical activity impacts the osteoarthritis severity needs to be studied. The study aimed to assess the impact and association of physical activity level with the severity of knee osteoarthritis among patients attending a single center in the Aseer region, southwest Saudi Arabia. Methods An analytical cross-sectional study was conducted targeting all patients clinically diagnosed with knee osteoarthritis in the Aseer region from June 2021 to September 2021. Data was collected using a pre-structured online questionnaire. The questionnaire included patients' socio-demographic data and clinical data on knee osteoarthritis. The level of physical activity was assessed using the International Physical Activity Questionnaire (IPAQ). The severity of knee osteoarthritis was assessed using the index of severity for osteoarthritis of the knee. Results Out of 473 patients clinically diagnosed with knee OA, only 145 patients met our inclusion criteria. Patients' ages ranged from 35 years to 71 years, with a mean age of 44.3 (±12.9) years. A total of 122 (84.1%) patients were females. Sixty-five (44.8%) patients complained of knee OA for less than two years, 46 (31.7%) for two to five years, and 34 (23.4%) were diagnosed for more than five years. A total of 96 (66.2%) had a low level of physical activity, 32 (22.1%) had a moderate level of physical activity, while 17 (11.7%) had a high level of physical activity. Thirty-eight (26.2%) cases complained of extremely severe knee OA, 37 (25.5%) had very severe knee OA, 28 (19.3%) complained of severe knee OA, 36 (24.9%) had mild to moderate knee OA, while six (4.1%) had minimal knee OA. There was a significant beneficial effect of physical activity on the severity of knee OA. Conclusion The study revealed that physical activity, especially at high levels, was associated with lower knee OA severity which means a beneficial effect. Most of the patients included in the study had severe to extremely severe knee OA with low physical activity levels.