Customer churn prediction using composite deep learning technique.

Customer churn, a phenomenon that causes large financial losses when customers leave a business, makes it difficult for modern organizations to retain customers. When dissatisfied customers find their present company's services inadequate, they frequently migrate to another service provider. Machine learning and deep learning (ML/DL) approaches have already been used to successfully identify customer churn. In some circumstances, however, ML/DL-based algorithms lacks in delivering promising results for detecting client churn. Previous research on estimating customer churn revealed unexpected forecasts when utilizing machine learning classifiers and traditional feature encoding methodologies. Deep neural networks were also used in these efforts to extract features without taking into account the sequence information. In view of these issues, the current study provides an effective method for predicting customer churn based on a hybrid deep learning model termed BiLSTM-CNN. The goal is to effectively estimate customer churn using benchmark data and increase the churn prediction process's accuracy. The experimental results show that when trained, tested, and validated on the benchmark dataset, the proposed BiLSTM-CNN model attained a remarkable accuracy of 81%.

Decision Support System for Predicting Survivability of Hepatitis Patients.

Background and Objective: Viral hepatitis is a major public health concern on a global scale. It predominantly affects the world's least developed countries. The most endemic regions are resource constrained, with a low human development index. Chronic hepatitis can lead to cirrhosis, liver failure, cancer and eventually death. Early diagnosis and treatment of hepatitis infection can help to reduce disease burden and transmission to those at risk of infection or reinfection. Screening is critical for meeting the WHO's 2030 targets. Consequently, automated systems for the reliable prediction of hepatitis illness. When applied to the prediction of hepatitis using imbalanced datasets from testing, machine learning (ML) classifiers and known methodologies for encoding categorical data have demonstrated a wide range of unexpected results. Early research also made use of an artificial neural network to identify features without first gaining a thorough understanding of the sequence data. Methods: To help in accurate binary classification of diagnosis (survivability or mortality) in patients with severe hepatitis, this paper suggests a deep learning-based decision support system (DSS) that makes use of bidirectional long/short-term memory (BiLSTM). Balanced data was utilized to predict hepatitis using the BiLSTM model. Results: In contrast to previous investigations, the trial results of this suggested model were encouraging: 95.08% accuracy, 94% precision, 93% recall, and a 93% F1-score. Conclusions: In the field of hepatitis detection, the use of a BiLSTM model for classification is better than current methods by a significant margin in terms of improved accuracy.

Cross Deep Learning Method for Effectively Detecting the Propagation of IoT Botnet.

In recent times, organisations in a variety of businesses, such as healthcare, education, and others, have been using the Internet of Things (IoT) to produce more competent and improved services. The widespread use of IoT devices makes our lives easier. On the other hand, the IoT devices that we use suffer vulnerabilities that may impact our lives. These unsafe devices accelerate and ease cybersecurity attacks, specifically when using a botnet. Moreover, restrictions on IoT device resources, such as limitations in power consumption and the central processing unit and memory, intensify this issue because they limit the security techniques that can be used to protect IoT devices. Fortunately, botnets go through different stages before they can start attacks, and they can be detected in the early stage. This research paper proposes a framework focusing on detecting an IoT botnet in the early stage. An empirical experiment was conducted to investigate the behaviour of the early stage of the botnet, and then a baseline machine learning model was implemented for early detection. Furthermore, the authors developed an effective detection method, namely, Cross CNN_LSTM, to detect the IoT botnet based on using fusion deep learning models of a convolutional neural network (CNN) and long short-term memory (LSTM). According to the conducted experiments, the results show that the suggested model is accurate and outperforms some of the state-of-the-art methods, and it achieves 99.7 accuracy. Finally, the authors developed a kill chain model to prevent IoT botnet attacks in the early stage.

A Decision Support System for Diagnosing Diabetes Using Deep Neural Network.

Background and Objective: According to the WHO, diabetes mellitus is a long-term condition marked by high blood sugar levels. The consequences might be far-reaching. According to current increases in mortality, diabetes has risen to number 10 among the leading causes of mortality worldwide. When used to predict diabetes using unbalanced datasets from testing, machine learning (ML) classifiers and established approaches for encoding categorical data have exhibited a broad variety of surprising outcomes. Early studies also made use of an artificial neural network to extract features without obtaining a grasp of the sequence information. Methods: This study offers a deep learning-based decision support system (DSS), utilizing bidirectional long/short-term memory (BiLSTM), to accurately predict diabetic illness from patient data. In order to predict diabetes, the BiLSTM hybrid model was used after balancing the data set. Results: Unlike earlier studies, this proposed model's trial findings were promising, with an accuracy of 93.07%, 93% precision, 92% recall, and a 92% F1-score. Conclusions: Using a BILSTM model for classification outperforms current approaches in the diabetes detection domain.

Facial Mask Detection Using Depthwise Separable Convolutional Neural Network Model During COVID-19 Pandemic.

Deep neural networks have made tremendous strides in the categorization of facial photos in the last several years. Due to the complexity of features, the enormous size of the picture/frame, and the severe inhomogeneity of image data, efficient face image classification using deep convolutional neural networks remains a challenge. Therefore, as data volumes continue to grow, the effective categorization of face photos in a mobile context utilizing advanced deep learning techniques is becoming increasingly important. In the recent past, some Deep Learning (DL) approaches for learning to identify face images have been designed; many of them use convolutional neural networks (CNNs). To address the problem of face mask recognition in facial images, we propose to use a Depthwise Separable Convolution Neural Network based on MobileNet (DWS-based MobileNet). The proposed network utilizes depth-wise separable convolution layers instead of 2D convolution layers. With limited datasets, the DWS-based MobileNet performs exceptionally well. DWS-based MobileNet decreases the number of trainable parameters while enhancing learning performance by adopting a lightweight network. Our technique outperformed the existing state of the art when tested on benchmark datasets. When compared to Full Convolution MobileNet and baseline methods, the results of this study reveal that adopting Depthwise Separable Convolution-based MobileNet significantly improves performance (Acc. = 93.14, Pre. = 92, recall = 92, F-score = 92).

Anomalous Behavior Detection Framework Using HTM-Based Semantic Folding Technique.

Upon the working principles of the human neocortex, the Hierarchical Temporal Memory model has been developed which is a proposed theoretical framework for sequence learning. Both categorical and numerical types of data are handled by HTM. Semantic Folding Theory (SFT) is based on HTM to represent a data stream for processing in the form of sparse distributed representation (SDR). For natural language perception and production, SFT delivers a solid structural background for semantic evidence description to the fundamentals of the semantic foundation during the phase of language learning. Anomalies are the patterns from data streams that do not follow the expected behavior. Any stream of data patterns could have a number of anomaly types. In a data stream, a single pattern or combination of closely related patterns that diverges and deviates from standard, normal, or expected is called a static (spatial) anomaly. A temporal anomaly is a set of unexpected changes between patterns. When a change first appears, this is recorded as an anomaly. If this change looks a number of times, then it is set to a "new normal" and terminated as an anomaly. An HTM system detects the anomaly, and due to continuous learning nature, it quickly learns when they become the new normal. A robust anomalous behavior detection framework using HTM-based SFT for improving decision-making (SDR-ABDF/P2) is a proposed framework or model in this research. The researcher claims that the proposed model would be able to learn the order of several variables continuously in temporal sequences by using an unsupervised learning rule.

Lexicon-enhanced sentiment analysis framework using rule-based classification scheme.

With the rapid increase in social networks and blogs, the social media services are increasingly being used by online communities to share their views and experiences about a particular product, policy and event. Due to economic importance of these reviews, there is growing trend of writing user reviews to promote a product. Nowadays, users prefer online blogs and review sites to purchase products. Therefore, user reviews are considered as an important source of information in Sentiment Analysis (SA) applications for decision making. In this work, we exploit the wealth of user reviews, available through the online forums, to analyze the semantic orientation of words by categorizing them into +ive and -ive classes to identify and classify emoticons, modifiers, general-purpose and domain-specific words expressed in the public's feedback about the products. However, the un-supervised learning approach employed in previous studies is becoming less efficient due to data sparseness, low accuracy due to non-consideration of emoticons, modifiers, and presence of domain specific words, as they may result in inaccurate classification of users' reviews. Lexicon-enhanced sentiment analysis based on Rule-based classification scheme is an alternative approach for improving sentiment classification of users' reviews in online communities. In addition to the sentiment terms used in general purpose sentiment analysis, we integrate emoticons, modifiers and domain specific terms to analyze the reviews posted in online communities. To test the effectiveness of the proposed method, we considered users reviews in three domains. The results obtained from different experiments demonstrate that the proposed method overcomes limitations of previous methods and the performance of the sentiment analysis is improved after considering emoticons, modifiers, negations, and domain specific terms when compared to baseline methods.

SentiHealth: creating health-related sentiment lexicon using hybrid approach.

The exponential increase in the health-related online reviews has played a pivotal role in the development of sentiment analysis systems for extracting and analyzing user-generated health reviews about a drug or medication. The existing general purpose opinion lexicons, such as SentiWordNet has a limited coverage of health-related terms, creating problems for the development of health-based sentiment analysis applications. In this work, we present a hybrid approach to create health-related domain specific lexicon for the efficient classification and scoring of health-related users' sentiments. The proposed approach is based on the bootstrapping modal, a dataset of health reviews, and corpus-based sentiment detection and scoring. In each of the iteration, vocabulary of the lexicon is updated automatically from an initial seed cache, irrelevant words are filtered, words are declared as medical or non-medical entries, and finally sentiment class and score is assigned to each of the word. The results obtained demonstrate the efficacy of the proposed technique.

A Unified Framework for Creating Domain Dependent Polarity Lexicons from User Generated Reviews.

The exponential increase in the explosion of Web-based user generated reviews has resulted in the emergence of Opinion Mining (OM) applications for analyzing the users' opinions toward products, services, and policies. The polarity lexicons often play a pivotal role in the OM, indicating the positivity and negativity of a term along with the numeric score. However, the commonly available domain independent lexicons are not an optimal choice for all of the domains within the OM applications. The aforementioned is due to the fact that the polarity of a term changes from one domain to other and such lexicons do not contain the correct polarity of a term for every domain. In this work, we focus on the problem of adapting a domain dependent polarity lexicon from set of labeled user reviews and domain independent lexicon to propose a unified learning framework based on the information theory concepts that can assign the terms with correct polarity (+ive, -ive) scores. The benchmarking on three datasets (car, hotel, and drug reviews) shows that our approach improves the performance of the polarity classification by achieving higher accuracy. Moreover, using the derived domain dependent lexicon changed the polarity of terms, and the experimental results show that our approach is more effective than the base line methods.