RESUMO
Introduction Carpal tunnel syndrome (CTS) is a peripheral neuropathy that happens when the median nerve is compressed by the transverse carpal ligament within the carpal tunnel. Public awareness is crucial for early detection and intervention; therefore, this study aims to assess the awareness of CTS among the adult population in the western region of Saudi Arabia. Methods The study design was a cross-sectional study where 1400 participants (although 1199 answers were included) from the western region were randomly asked to fill in an online questionnaire that was delivered to them via social media applications. Results The study sample was predominantly females (57.1%), and 88.7% were Saudi, mostly students and professionals (53% and 25.2% respectively); predominant chronic illness among study participants was diabetes mellitus (7%), and only 2% of the sample (27 participants) were diagnosed with CTS. Participants showed more level of awareness regarding the causes and features of CTS, 630 participants (52.5%) had a good awareness of the causes, and 652 (54.4%) had a good awareness of the features. Meanwhile, participants showed a poorer level of awareness regarding treatment, effects, and prevention; percentages of poor awareness were 56% (672) for treatment, 51.9% (622) for effects, and 52.8% (633) for prevention. Conclusion The study shows that the adult population in the western region of Saudi Arabia had insufficient awareness of CTS, especially regarding treatment, effects, and prevention. Therefore, more campaigns should be made to enhance population awareness of CTS, and the study also suggests a link between CTS and chronic diseases.