Emerging Insight in the Use of an Active Post Discharge Surveillance Program in Spine Surgery: A Retrospective Pilot Study.

BACKGROUND: With smartphones being present in everyday life, we have witnessed an increasing use of applications designed for mobile communication devices that are aimed at facilitating patient engagement in different medical arenas. Such applications are meant to improve communications with patients and ultimately improve patient care. The aim of this study was to report on our early experiences using Active Post Discharge Surveillance (APDS) relative to invasiveness of the spine surgery and patient age and gender. METHODS: A retrospective chart review was performed including all patients who volunteered to use application-based APDS between September 1, 2017, and September 30, 2018. The primary outcome was the number of APDS uses. Secondary outcomes were inquiries that led to a change of treatment or induced a readmission and patient satisfaction. Regression analysis was performed regarding the influence of invasiveness, age, and gender on the incidence of APDS use. RESULTS: The average number of individual APDS communications was 3.6 with no difference between degrees of severity of invasive surgery, age, or gender. APDS inquiries induced unexpected readmissions in 4 patients (66.6% of all readmissions) and postoperative treatment regimen changes in 4 other patients. Thirty-three patients (86.8%) reported being satisfied with APDS usage. CONCLUSIONS: This is the first study to investigate use of interactive APDS in patients undergoing elective spine surgery. Our data suggest that patient age, gender, or invasiveness of surgery is not associated with the usage of APDS.

Quality and Clinical Care Development in Spine Surgery-Connecting the Dots: An Expanded Clinical Narrative.

Our health care system is an evidenced-based quality-centric environment. Pursuit of quality is a process that encompasses knowledge development and care advancements through collaboration and expertise. Depicted here is the foundational knowledge, process, and contributions that hallmark successful clinical quality programs. Beginning with methodology, followed by process and form, we create the foundational knowledge and exemplars demonstrating framework and continuum of process in pursuit and attainment of successful clinical quality and care development for patients. Although our protocol has been devised for complex spine care, this could be implemented across all health care specialties to provide individualized and high-quality care for all current and future patients, all while creating a culture of accountability for physicians.