RESUMO
Mental health clinicians and program administrators must implement effective strategies for engaging and retaining clients in care. At a recent series of forums open to providers from clinics in New York City that was sponsored by the city and state public mental health authorities, high-performing providers described their client engagement strategies. In this column the effective strategies reported are summarized in four areas: the first session, staff training and expertise, productivity measures, and engaging families and support persons. The approaches should be of use to administrators to improve programs' ability to engage and retain clients in community-based clinic care.
Assuntos
Benchmarking/organização & administração , Transtornos Mentais/terapia , Serviços de Saúde Mental/organização & administração , Cooperação do Paciente/psicologia , Relações Comunidade-Instituição , Crime/legislação & jurisprudência , Crime/prevenção & controle , Crime/psicologia , Humanos , Disseminação de Informação/legislação & jurisprudência , Disseminação de Informação/métodos , Transtornos Mentais/psicologia , New York , Cidade de Nova Iorque , Pacientes Desistentes do Tratamento/legislação & jurisprudência , Pacientes Desistentes do Tratamento/psicologia , Relações Profissional-Paciente , Violência/legislação & jurisprudência , Violência/prevenção & controle , Violência/psicologiaRESUMO
Adolescent, nonwhite women with less than high school education have infants at higher risk for Sudden Infant Death Syndrome (SIDS) but face barriers to risk reduction education. We implemented a novel school-based health education program (grades 4 to 12) and found an association between exposure and awareness of risk factors.