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1.
Stud Health Technol Inform ; 310: 339-343, 2024 Jan 25.
Artigo em Inglês | MEDLINE | ID: mdl-38269821

RESUMO

Electronic medication systems (EMS) improve medication safety in hospitals; however require modifications to optimize their performance. Drawing on a five-year program of research, we developed the Health Innovation Series to disseminate recommendations arising from our research to a wide audience. Each issue contains EMS optimization tips that can be actioned by EMS managers and system vendors, as well as user tips for health professionals including nurses, doctors and pharmacists. Five issues were released by 30 Nov 2022, via two email campaigns, with further issues planned. The five issues had 2,035 downloads by March 2023. The most recent email campaign open and click rates indicate very good audience engagement.


Assuntos
Correio Eletrônico , Sistemas de Medicação , Humanos , Eletrônica , Pessoal de Saúde , Hospitais
2.
Int J Qual Health Care ; 32(Supplement_1): 84-88, 2020 Feb 06.
Artigo em Inglês | MEDLINE | ID: mdl-32026936

RESUMO

This paper examines the principles of benchmarking in healthcare and how benchmarking can contribute to practice improvement and improved health outcomes for patients. It uses the Deepening our Understanding of Quality in Australia (DUQuA) study published in this Supplement and DUQuA's predecessor in Europe, the Deepening our Understanding of Quality improvement in Europe (DUQuE) study, as models. Benchmarking is where the performances of institutions or individuals are compared using agreed indicators or standards. The rationale for benchmarking is that institutions will respond positively to being identified as a low outlier or desire to be or stay as a high performer, or both, and patients will be empowered to make choices to seek care at institutions that are high performers. Benchmarking often begins with a conceptual framework that is based on a logic model. Such a framework can drive the selection of indicators to measure performance, rather than their selection being based on what is easy to measure. A Donabedian range of indicators can be chosen, including structure, process and outcomes, created around multiple domains or specialties. Indicators based on continuous variables allow organizations to understand where their performance is within a population, and their interdependencies and associations can be understood. Benchmarking should optimally target providers, in order to drive them towards improvement. The DUQuA and DUQuE studies both incorporated some of these principles into their design, thereby creating a model of how to incorporate robust benchmarking into large-scale health services research.


Assuntos
Benchmarking/métodos , Pesquisa sobre Serviços de Saúde/métodos , Indicadores de Qualidade em Assistência à Saúde , Austrália , Benchmarking/normas , Hospitais Públicos/normas , Humanos , Segurança do Paciente , Melhoria de Qualidade/organização & administração
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