1.
Am J Ment Defic
; 85(6): 655-7, 1981 May.
Artigo
em Inglês
| MEDLINE
| ID: mdl-7270581
RESUMO
Five types of behavior found to be predictive of impressions made by mentally retarded persons in interviews were designated as targets of interview skills training: responsiveness to questions, speech intelligibility, eye contact, smiling, and attractiveness. Two training conditions, using an instruction-modeling-rehearsal-feedback format and differing only in type of feedback (video tape and verbal vs. verbal alone), were compared to a placebo condition. Although formal training proved to be little more effective than did the placebo experience, significant improvements in responsiveness and eye contact in the verbal-feedback condition and other trends pointed to the feasibility of improving interview skills with minimal intervention.