The theory of mind and human-robot trust repair.

Nothing is perfect and robots can make as many mistakes as any human, which can lead to a decrease in trust in them. However, it is possible, for robots to repair a human's trust in them after they have made mistakes through various trust repair strategies such as apologies, denials, and promises. Presently, the efficacy of these trust repairs in the human-robot interaction literature has been mixed. One reason for this might be that humans have different perceptions of a robot's mind. For example, some repairs may be more effective when humans believe that robots are capable of experiencing emotion. Likewise, other repairs might be more effective when humans believe robots possess intentionality. A key element that determines these beliefs is mind perception. Therefore understanding how mind perception impacts trust repair may be vital to understanding trust repair in human-robot interaction. To investigate this, we conducted a study involving 400 participants recruited via Amazon Mechanical Turk to determine whether mind perception influenced the effectiveness of three distinct repair strategies. The study employed an online platform where the robot and participant worked in a warehouse to pick and load 10 boxes. The robot made three mistakes over the course of the task and employed either a promise, denial, or apology after each mistake. Participants then rated their trust in the robot before and after it made the mistake. Results of this study indicated that overall, individual differences in mind perception are vital considerations when seeking to implement effective apologies and denials between humans and robots.

A Systematic Review of Human and Robot Personality in Health Care Human-Robot Interaction.

Robots have become vital to the delivery of health care and their personalities are often important to understanding their effectiveness as health care providers. Despite this, there is a lack of a systematic overarching understanding of personality in health care human-robot interaction. This makes it difficult to understand what we know and do not know about the impact of personality in health care human-robot interaction (H-HRI). As a result, our understanding of personality in H-HRI has not kept pace with the deployment of robots in various health care environments. To address this, the authors conducted a literature review that identified 18 studies on personality in H-HRI. This paper expands, refines, and further explicates the systematic review done in a conference proceedings [see: Esterwood (Proceedings of the 8th International Conference on Human-Agent Interaction, 2020, 87-95)]. Review results: 1) highlight major thematic research areas, 2) derive and present major conclusions from the literature, 3) identify gaps in the literature, and 4) offer guidance for future H-HRI researchers. Overall, this paper represents a reflection on the existing literature and provides an important starting point for future research on personality in H-HRI.

A Usability Study of Low-cost Wireless Brain-Computer Interface for Cursor Control Using Online Linear Model.

Computer cursor control using electroencephalogram (EEG) signals is a common and well-studied brain-computer interface (BCI). The emphasis of the literature has been primarily on evaluation of the objective measures of assistive BCIs such as accuracy of the neural decoder whereas the subjective measures such as user's satisfaction play an essential role for the overall success of a BCI. As far as we know, the BCI literature lacks a comprehensive evaluation of the usability of the mind-controlled computer cursor in terms of decoder efficiency (accuracy), user experience, and relevant confounding variables concerning the platform for the public use. To fill this gap, we conducted a two-dimensional EEG-based cursor control experiment among 28 healthy participants. The computer cursor velocity was controlled by the imagery of hand movement using a paradigm presented in the literature named imagined body kinematics (IBK) with a low-cost wireless EEG headset. We evaluated the usability of the platform for different objective and subjective measures while we investigated the extent to which the training phase may influence the ultimate BCI outcome. We conducted pre- and post- BCI experiment interview questionnaires to evaluate the usability. Analyzing the questionnaires and the testing phase outcome shows a positive correlation between the individuals' ability of visualization and their level of mental controllability of the cursor. Despite individual differences, analyzing training data shows the significance of electrooculogram (EOG) on the predictability of the linear model. The results of this work may provide useful insights towards designing a personalized user-centered assistive BCI.