RESUMO
Consumers who are accustomed to on-demand, virtual services are looking for more convenient ways to access health care. Giving patients the opportunity to connect with physicians remotely can promote higher patient satisfaction and engagement. Telehealth options may have a high start-up cost, but that cost is likely well-justified by the potential to enhance quality, outcomes, and customer attraction and satisfaction/retention over the long-term.
Assuntos
Necessidades e Demandas de Serviços de Saúde , Telemedicina/tendências , Satisfação do Paciente , Estados UnidosAssuntos
Tomada de Decisões Gerenciais , Instalações de Saúde/economia , Objetivos Organizacionais , Comércio , Humanos , Marketing de Serviços de Saúde/organização & administração , Cultura Organizacional , Assistência Centrada no Paciente/organização & administração , Técnicas de Planejamento , Administração de Linha de Produção , Estados UnidosRESUMO
A greater level of consumerism in health care is leading to market dislocations that involve the shift of services to outpatient settings and to web-based and mobile modes of care. Hospitals and health systems risk losing market share and clinical and financial viability if they do not adjust their business models to account for these changes. When planning for such a transformation, organizations should commit to a new view of health care, invest in consumer-centric outpatient and virtual strategies, use new metrics to gauge success, and create a blueprint as a guide.
Assuntos
Competição Econômica , Economia Hospitalar , Participação do Paciente , Reforma dos Serviços de Saúde , Estados UnidosRESUMO
Two key processes for healthcare organizations seeking to assume a financially sustainable role in population health management (PHM), after laying the groundwork for the effort, are to identify potential PHM market opportunities and determine the scope of the PHM network. Key variables organizations should consider with respect to market opportunities include the patient population, the overall insurance/employer market, and available types of insurance products. Regarding the network's scope, organizations should consider both traditional strategic criteria for a viable network and at least five additional criteria: network essentiality and PHM care continuum, network adequacy, service distribution right-sizing, network growth strategy, and organizational agility.
Assuntos
Planejamento em Saúde/economia , Planejamento em Saúde/métodos , Nível de Saúde , Atenção Primária à SaúdeRESUMO
Health systems should be willing and able to engage in retail health care, given increasing incentives and opportunities for consumers to shop around for care. Understanding seven dimensions of retail care, and assessing the competitive landscape and the associated risk, can help health systems prepare to succeed in a retail healthcare environment. Health systems then can undertake a focused retail strategy, starting with reconfiguring their delivery network as needed.
Assuntos
Comércio , Atenção à Saúde , Competição Econômica/organização & administração , Instalações de Saúde/economia , Acessibilidade aos Serviços de SaúdeRESUMO
Working through eight lessons can help boards clarify the strategic partnership decision.
Assuntos
Tomada de Decisões Gerenciais , Conselho Diretor , Instituições Associadas de Saúde/organização & administração , Guias como Assunto , Estados UnidosRESUMO
To determine appropriate levels of care and access, while maximizing quality and capital resources, a service distribution plan fully defines: How the organization will serve the market, How each of the system's operations will relate to other operations, How clinical resources will be organized and deployed, The financial impact of the service distribution plan on the overall organization.
Assuntos
Atenção à Saúde/organização & administração , Eficiência Organizacional , Afiliação Institucional , Regionalização da Saúde/organização & administração , Indiana , Estudos de Casos OrganizacionaisRESUMO
Physician alignment will be essential to success under value-based care. Learn the six steps to building long-term, effective integration.
Assuntos
Administração Hospitalar/métodos , Relações Hospital-Médico , Objetivos Organizacionais , Estados UnidosRESUMO
To meet the challenges accelerated by reform, healthcare organizations require: integration of hospital and physician businesses, in which both parties' interests are aligned clinically and financially; care and disease management capacity and proficiency; the ability to use capital efficiently to fund strategic financial plans; sophisticated IT; the ability to direct patients to the lowest possible cost setting, in accordance with high-quality and best-practice care.
Assuntos
Eficiência Organizacional , Reforma dos Serviços de Saúde , Administração de Instituições de Saúde , Técnicas de Planejamento , Estados UnidosRESUMO
Market forces may lead to increased consolidation in the healthcare industry, creating both opportunities and challenges. Opportunities for small hospitals and health systems include partnering with stronger organizations, while for larger organizations, acquiring potentially undervalued hospitals can yield the benefits associated with increased size and scale. Potential barriers to success arise in three areas-strategy, finance, and operations. Healthcare executives must understand and be willing to fully address these challenges.
Assuntos
Tomada de Decisões , Instituições Associadas de Saúde , Afiliação Institucional , Instituições Associadas de Saúde/economia , Estados UnidosRESUMO
In light of the economic downturn, hospitals must carefully reassess: Capital capacity and position. Feasibilityand impact of improved operating performance. Strategic position and viability of strategic plans.
Assuntos
Administração Financeira de Hospitais , Sistemas Multi-Institucionais/economia , Competição Econômica , Estados UnidosRESUMO
Hospitals need to take seven "must-do" actions to survive the capital markets crisis.
Assuntos
Financiamento de Capital/métodos , Administração Financeira de Hospitais , Estados UnidosRESUMO
Growth to achieve scale requires the following strategic initiatives: Having a clear understanding of what the organization is and what it wants to become. Ensuring a structured and rigorous growth process. Leveraging size to achieve benefits of scale. Recognizing the importance of physicians, ambulatory care, and primary care. Establishing and maintaining accountability as growth occurs.
Assuntos
Competição Econômica/organização & administração , Administração Financeira de Hospitais/organização & administração , Financiamento de Capital , Eficiência Organizacional , Guias como Assunto , Objetivos Organizacionais/economia , Estados UnidosRESUMO
Five strategies healthcare executives can consider to enhance organic revenue growth are: Strategic communications. Physician referral development. Ambulatory and emergency care centers. Acquisitions and mergers. New hospital development.
Assuntos
Competição Econômica/organização & administração , Economia Hospitalar , Administração Financeira de Hospitais/organização & administração , Estados UnidosRESUMO
Successful hospitals and health systems plot a careful and well-thought-out path to achieving long-term financial performance stability.
Assuntos
Tomada de Decisões Gerenciais , Administração Financeira de Hospitais/métodos , Conselho Diretor , Equipes de Administração Institucional , Setor de Assistência à Saúde , Humanos , Objetivos Organizacionais , Técnicas de Planejamento , Estados UnidosRESUMO
Suburban community hospitals face increasing competition from two sides-from larger regional providers and freestanding diagnostic and treatment centers. To effectively meet this challenge, these hospitals require rigorous integrated strategic financial planning. The hospitals should take a close look at their key differentiation strategies with respect to operational efficiency, performance and quality, program and service mix, market focus, physician staff alignment, and system linkage.
Assuntos
Hospitais Comunitários/economia , Serviços de Saúde Suburbana , Competição Econômica , Administração Financeira de Hospitais/organização & administração , Hospitais Comunitários/organização & administração , Estudos de Casos Organizacionais , Estados UnidosRESUMO
Healthcare organizations are most attractive to the capital markets if they demonstrate or make use of: High-level strategic thinking and integrated strategic and financial planning. Comprehensive data on market and strategic position. A measurable, measured, and achieved strategy. Market strength and competitive differentiation. An ongoing planning process. Frequent communication and well-considered documentation.
Assuntos
Financiamento de Capital , Instalações de Saúde/classificação , Objetivos Organizacionais , Eficiência Organizacional , Instalações de Saúde/economia , Estados UnidosRESUMO
Find out what every trustee needs to know about facility replacement-when to rebuild, why and, most importantly, how to mesh new construction with a balanced financial and strategic plan.