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OBJECTIVE: To build and validate an instrument to evaluate Lean Healthcare in healthcare institutions. METHOD: Methodological study conducted in three stages: 1) Instrument construction; 2) Content validity using the Delphi technique with 14 experts; and 3) Construct validation using Structural Equation Modeling with sample consisted of 113 professionals with experience in Lean Healthcare. Data collection carried out from October/2020 to January/2021 using a digital form. Data analysis performed with the SmartPLS2.0/M3 software. RESULTS: Items were developed after an integrative review and divided into the dimensions Structure, Process and Outcome, according to Donabedian's theoretical framework. Content validation in two rounds of the Delphi technique. Final instrument, after model adjustment, containing 16 items with Cronbach's alpha of 0.77 in Structure, 0.71 in Process and 0.83 in Outcome. CONCLUSION: The instrument presented evidence of validity and reliability, enabling its use in healthcare institutions to evaluate Lean Healthcare.
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Atenção à Saúde , Instalações de Saúde , Humanos , Reprodutibilidade dos Testes , Inquéritos e Questionários , Psicometria/métodosRESUMO
OBJECTIVE: to evaluate the patient safety climate in Primary Health Care from the perspective of nurses working in the services. METHOD: a quantitative and cross-sectional study conducted with 148 nurses from a municipality in the state of São Paulo. The Brazilian version of the Primary Care Safety Questionnaire Survey and personal, professional, and organizational performance variables (intention to stay at work, job satisfaction, care quality, and frequency of incidents) were used. Parametric and non-parametric comparison tests and Spearman's correlation coefficient were performed, considering a 5% significance level. RESULTS: the safety climate was positive, varying from 4.52 to 5.33 and differing across districts for workload (p=0.0214) and leadership (p=0.0129). The safety climate professional variables and dimensions differed in relation to the frequency of incidents. Teamwork and safety and learning system were strongly correlated with job satisfaction and moderately with perceived care quality. CONCLUSION: teamwork and safety and learning system stood out for their positive correlations with job satisfaction and care quality. A positive safety climate favors the involvement of Primary Care nurses to develop improvement plans aligned with the National Patient Safety Program. BACKGROUND: (1) The safety climate is perceived differently across health districts. (2) There is a correlation between the climate dimensions and professional satisfaction. (3) Workload and leadership exert an influence on the safety climate perception. (4) There is a relationship between the safety climate and reporting of care-related incidents. (5) The safety climate is perceived differently among nurses regarding their role.
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Enfermeiras e Enfermeiros , Recursos Humanos de Enfermagem Hospitalar , Humanos , Cultura Organizacional , Segurança do Paciente , Estudos Transversais , Brasil , Inquéritos e Questionários , Satisfação no Emprego , Atenção Primária à Saúde , Atitude do Pessoal de SaúdeRESUMO
Objective: to evaluate the patient safety climate in Primary Health Care from the perspective of nurses working in the services. Method: a quantitative and cross-sectional study conducted with 148 nurses from a municipality in the state of São Paulo. The Brazilian version of the Primary Care Safety Questionnaire Survey and personal, professional, and organizational performance variables (intention to stay at work, job satisfaction, care quality, and frequency of incidents) were used. Parametric and non-parametric comparison tests and Spearman's correlation coefficient were performed, considering a 5% significance level. Results: the safety climate was positive, varying from 4.52 to 5.33 and differing across districts for workload (p=0.0214) and leadership (p=0.0129). The safety climate professional variables and dimensions differed in relation to the frequency of incidents. Teamwork and safety and learning system were strongly correlated with job satisfaction and moderately with perceived care quality. Conclusion: teamwork and safety and learning system stood out for their positive correlations with job satisfaction and care quality. A positive safety climate favors the involvement of Primary Care nurses to develop improvement plans aligned with the National Patient Safety Program.
Objetivo: evaluar el clima de seguridad del paciente en la Atención Primaria de la Salud, desde la perspectiva de los enfermeros de los servicios. Método: estudio cuantitativo y transversal, con 148 enfermeros de un municipio del Estado de São Paulo. Se utilizó la versión brasileña del Primary Care Safety Questionnaire Survey y variables personales, profesionales y de desempeño organizacional (intención de permanecer en el empleo, satisfacción laboral, calidad de la atención y frecuencia de incidentes). Se realizaron pruebas de comparación paramétricas y no paramétricas y coeficiente de correlación de Spearman, considerando un nivel de significación del 5%. Resultados: el clima de seguridad fue positivo, osciló entre 4,52 y 5,33; difirió entre distritos en carga de trabajo (p=0,0214) y liderazgo (p=0,0129). Las variables profesionales y dimensiones del clima de seguridad difirieron en la frecuencia de incidentes. El trabajo en equipo, el sistema de seguridad y el aprendizaje tuvieron una correlación alta con la satisfacción laboral y una moderada con la percepción de la calidad de la atención. Conclusión: el trabajo en equipo y el sistema de seguridad y aprendizaje se destacaron por su correlación positiva con la satisfacción laboral y la calidad de la atención. Un clima de seguridad positivo favorece la participación de los enfermeros de la atención primaria en el desarrollo de planes de mejora que sigan las indicaciones del Programa Nacional de Seguridad del Paciente.
Objetivo: avaliar o clima de segurança do paciente na Atenção Primária à Saúde, sob a perspectiva dos enfermeiros dos serviços. Método: estudo quantitativo e transversal, com 148 enfermeiros de um município do Estado de São Paulo. Foram utilizadas a versão brasileira do Primary Care Safety Questionnaire Survey e variáveis pessoais, profissionais e desempenho organizacional (intenção permanecer no trabalho, satisfação no trabalho, qualidade do cuidado e frequência de incidentes). Realizaram-se testes de comparação paramétricos, não paramétricos e coeficiente de correlação de Resultados: o clima de segurança foi positivo, com variação de 4,52 a 5,33; diferiu entre distritos para carga de trabalho (p=0,0214) e liderança (p=0,0129). As variáveis profissionais e dimensões do clima de segurança diferiram em relação à frequência de incidentes. Trabalho em equipe, sistema de segurança e aprendizagem foram fortemente correlacionados à satisfação no trabalho e moderadamente com percepção da qualidade do cuidado. Conclusão: trabalho em equipe e sistema de segurança e aprendizagem se destacaram pela correlação positiva com satisfação no trabalho e qualidade do cuidado. O clima de segurança positivo favorece o envolvimento dos enfermeiros da atenção primária para desenvolver planos de melhorias alinhados ao Programa Nacional de Segurança do Paciente.
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Humanos , Masculino , Feminino , Atenção Primária à Saúde , Avaliação em Saúde , Cultura Organizacional , Segurança do Paciente , Liderança , Enfermeiras e EnfermeirosRESUMO
ABSTRACT Objective: To build and validate an instrument to evaluate Lean Healthcare in healthcare institutions. Method: Methodological study conducted in three stages: 1) Instrument construction; 2) Content validity using the Delphi technique with 14 experts; and 3) Construct validation using Structural Equation Modeling with sample consisted of 113 professionals with experience in Lean Healthcare. Data collection carried out from October/2020 to January/2021 using a digital form. Data analysis performed with the SmartPLS2.0/M3 software. Results: Items were developed after an integrative review and divided into the dimensions Structure, Process and Outcome, according to Donabedian's theoretical framework. Content validation in two rounds of the Delphi technique. Final instrument, after model adjustment, containing 16 items with Cronbach's alpha of 0.77 in Structure, 0.71 in Process and 0.83 in Outcome. Conclusion: The instrument presented evidence of validity and reliability, enabling its use in healthcare institutions to evaluate Lean Healthcare.
RESUMEN Objetivo: Construir y validar un instrumento para evaluar Lean Healthcare en instituciones de salud. Método: Estudio metodológico realizado en tres etapas: 1) Construcción del instrumento; 2) Validez de contenido mediante técnica Delphi con participación de 14 expertos; 3) Validez de constructo mediante Modelado de Ecuaciones Estructurales con muestra compuesta por 113 profesionales con experiencia en Lean Healthcare. La recopilación de datos se realizó de octubre/2020 a enero/2021 mediante formulario digital. El análisis de datos se realizó con el software SmartPLS2.0/M3. Resultados: Ítems elaborados después de revisión integradora y divididos en las dimensiones Estructura, Proceso y Resultado, según referencial teórico de Donabedian. Validación de contenido en dos rondas de la técnica Delphi. Instrumento final, después del ajuste del modelo, contiene 16 ítems con alfa de Cronbach 0,77 en Estructura, 0,71 en Proceso y 0,83 en Resultado. Conclusión: El instrumento presentó evidencias de validez y confiabilidad, permitiendo uso para evaluar Lean Healthcare.
RESUMO Objetivo: Construir e validar um instrumento para avaliar o Lean Healthcare nas instituições de saúde. Método: Estudo metodológico realizado em três etapas: 1) Construção do instrumento; 2) Validade de conteúdo pela técnica Delphi com 14 especialistas; e 3) Validade de constructo por Modelagem de Equações Estruturais, em amostra de 113 profissionais com experiência no Lean Healthcare. Coleta de dados realizada de outubro/2020 a janeiro/2021 por formulário digital. Análise de dados realizadas com o software SmartPLS2.0/M3. Resultados: Itens elaborados após revisão integrativa e divididos nas dimensões Estrutura, Processo e Resultado, conforme referencial teórico de Donabedian. Validação de conteúdo em duas rodadas da técnica Delphi. Instrumento final, após ajuste do modelo, contendo 16 itens com alfa de Cronbach de 0,77 em Estrutura, 0,71 em Processo e 0,83 em Resultado. Conclusão: O instrumento apresentou evidências de validade e confiabilidade, permitindo seu uso nas instituições de saúde para avaliar o Lean Healthcare.
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ABSTRACT Objective: to present the creation and content validity stages of a questionnaire to assess the determinants of adherence to the safe drug administration five "rights" "x", based on the Theory of Planned Behavior integrative model. Method: a methodological study to create and validate a self-reported measuring instrument for psychosocial variables. It took place in two public university teaching hospitals: one located in the South and the other in the Southeast of Brazil. Results: the results were organized according to each stage of the 5R-MEDSAFE content validation process. Conclusion: the results obtained in this creation and content validation study of the 5R-MEDSAFE indicated that the tool presented diverse content validity evidence. Its application can be useful in different contexts as a way of assessing adherence to these behaviors among Nursing workers. This will make it possible to identify which elements of the behaviors are amenable to intervention, as well as to implement the most appropriate intervention, according to the Theory of Planned Behavior constructs.
RESUMEN Objetivo: presentar las etapas de creación y validez de contenido correspondientes a un cuestionario para evaluar los determinantes del nivel de adhesión a los "Cinco correctos" de la administración segura de medicamentos - "5R-MEDSAFE", sobre la base del modelo integrador de la Teoría del Comportamiento Planificado. Método: estudio metodológico para crear y validar un instrumento de medición autoinformado de variables psicosociales. Se desarrolló en dos hospitales-escuela universitarios y públicos: uno situado en la región Sur y el otro en la región Sudeste de Brasil. Resultados: los resultados se organizaron conforme a cada etapa de la validación de contenido de 5R-MEDSAFE. Conclusión: los resultados obtenidos en este estudio de creación y validación del contenido del instrumento 5R-MEDSAFE indicaron que la herramienta presentó diversa evidencia de validez de contenido. Su aplicación puede resultar útil en diferentes contextos como una forma de evaluar el nivel de adhesión a estas conductas entre trabajadores de Enfermería. Eso permitirá identificar los elementos de los comportamiento que son pasibles de intervención, al igual que implementar la intervención más adecuada, conforme a los constructos de la Teoría del Comportamiento Planificado.
RESUMO Objetivo: apresentar as etapas de construção e validade de conteúdo de um questionário para avaliação dos determinantes da adesão aos cinco certos da administração segura de medicamentos - 5R-MEDSAFE, baseado no modelo integrador da Teoria do Comportamento Planejado. Método: estudo metodológico de construção e validação de instrumento de medida autorrelatada de variáveis psicossociais. Desenvolveu-se em dois hospitais-escola universitários, públicos, um localizado na região Sul e outro na região Sudeste do Brasil. Resultados: os resultados foram organizados conforme cada etapa da validação de conteúdo do 5R-MEDSAFE. Conclusão: os resultados obtidos neste estudo de construção e validação de conteúdo do instrumento 5R-MEDSAFE indicaram que o instrumento apresentou evidências de validade de conteúdo. Sua aplicação pode ser útil em contextos distintos como forma de avaliar a adesão a esse comportamento entre trabalhadores de enfermagem. Isso permitirá identificar qual elemento do comportamento é passível de intervenção, bem como implementar a intervenção mais adequada, conforme os construtos da Teoria do Comportamento Planejado.
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OBJECTIVE: To evaluate the perception of the patient safety climate in primary health care associated with professional categories, health centers, and previous experience of participation in the National Program for the Improvement of Access and Quality of Primary Care. METHOD: Cross-sectional study with 119 health professionals in a city in the interior of the state of São Paulo, between August 2019 and February 2020, using the Brazilian version of the Primary Care Safety Questionnaire. RESULTS: The safety climate was favorable, with better evaluation for communication and leadership and worse evaluation for workload. There were differences among health centers regarding teamwork (p=0.0010), workload (p=0.0001) and total score (p=0.0185). Professionals with previous experience participating in the improvement program have a better perception of the climate. CONCLUSION: The perception of climate did not differ between professional categories but differed between health centers.
Assuntos
Atitude do Pessoal de Saúde , Pessoal de Saúde , Humanos , Estudos Transversais , Brasil , Inquéritos e Questionários , Segurança do Paciente , Atenção Primária à Saúde , Gestão da Segurança , Cultura OrganizacionalRESUMO
OBJECTIVE: This study aimed to examine the relationship between patient safety climate, quality of care, and intention of nursing professionals to remain in their job. METHODS: A cross-sectional study was carried out in a teaching hospital in Brazil wherein nursing professionals were surveyed. The Brazilian version of the Patient Safety Climate in Healthcare Organizations tool was applied to measure the patient safety climate. Spearman correlation coefficient and multiple linear regression models were applied for the analysis. RESULTS: A high percentage of problematic response was observed for most dimensions, except for fear of shame. Quality of care resulted in a strong correlation with organizational resources for safety and with overall emphasis on patient safety, and the nurse-perceived staffing adequacy was strongly correlated with organizational resources for safety. The multiple linear regression model showed higher scores in quality of care in dimensions related to organizational, work unit, and interpersonal aspects as well as in the adequacy of the number of professionals. A higher score in intention to stay in one's job was also found in the dimensions of fear of blame and punishment, provision of safe care, and adequacy of the number of professionals. CONCLUSIONS: The organizational and work unit aspects can lead to a better perception of the quality of care. Improving interpersonal relationships and increasing the number of professionals on staff were found to increase nurses' intention to remain in their jobs. Assessing a hospital's patient safety climate will enable improvement in the provision of safe and harm-free health care assistance.
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COVID-19 , Recursos Humanos de Enfermagem Hospitalar , Humanos , Cultura Organizacional , Segurança do Paciente , Intenção , Estudos Transversais , Pandemias , COVID-19/epidemiologia , Inquéritos e Questionários , Satisfação no EmpregoRESUMO
Introduction: Bullying in the nursing work environment has negative consequences for both professionals and institutions. The early identification of this behavior can contribute to a positive organizational climate and better quality of life. Objectives: This study analyzed the validity and reliability of the Negative Acts Questionnaire-Revised with nursing professionals. Methods: A total of 350 nursing professionals were included in this methodological study. Multivariate confirmatory factor analysis was based on 4 domains, as in the Portuguese version of the Negative Acts Questionnaire-Revised. The instrument consists of 22 items that address negative acts committed in the work environment without directly mentioning bullying. Respondents indicate, on a Likert-type scale, how often they experience these acts in their work routine. Results: The adjusted model of the Brazilian version of the Negative Acts Questionnaire-Revised resulted in an instrument with 20 items and 4 distinct domains that presented satisfactory validity and reliability for identifying bullying behavior among nursing professionals. Conclusions: The Brazilian version of the Negative Acts Questionnaire-Revised is a valid instrument for identifying acts of bullying among nursing professionals and can be used in efforts to prevent such behavior in health services.
Introdução: bullying no ambiente de trabalho da enfermagem acarreta consequências negativas para o profissional e para a instituição. A identificação precoce desse comportamento pode contribuir com um clima organizacional positivo e a qualidade de vida do profissional. Objetivos: Analisar a validade e confiabilidade do Negative Acts Questionnaire-Revised com profissionais de enfermagem. Métodos: Estudo metodológico com 350 profissionais de enfermagem. Para a análise, foi utilizada a técnica multivariada de análise fatorial confirmatória a partir de quatro dimensões, de acordo com a versão portuguesa do Negative Acts Questionnaire-Revised. O instrumento é composto por 22 itens que abordam atos negativos praticados no ambiente de trabalho sem menção direta ao bullying. Os profissionais são convidados a assinalar, em uma escala tipo Likert, com qual frequência vivenciam esses atos em sua rotina de trabalho. Resultados: O modelo ajustado do Negative Acts Questionnaire-Revised - versão brasileira resultou em instrumento composto de 20 itens e com quatro domínios distintos, que apresentaram validade e confiabilidade satisfatórias para a identificação de comportamentos de bullying em profissionais de enfermagem. Conclusões: O Negative Acts Questionnaire-Revised - versão brasileira é um instrumento válido para a identificação de atos de bullying entre profissionais de enfermagem e pode tornar-se uma ferramenta para a prevenção desse comportamento nos serviços de saúde.
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ABSTRACT Objective: To evaluate the perception of the patient safety climate in primary health care associated with professional categories, health centers, and previous experience of participation in the National Program for the Improvement of Access and Quality of Primary Care. Method: Cross-sectional study with 119 health professionals in a city in the interior of the state of São Paulo, between August 2019 and February 2020, using the Brazilian version of the Primary Care Safety Questionnaire. Results: The safety climate was favorable, with better evaluation for communication and leadership and worse evaluation for workload. There were differences among health centers regarding teamwork (p=0.0010), workload (p=0.0001) and total score (p=0.0185). Professionals with previous experience participating in the improvement program have a better perception of the climate. Conclusion: The perception of climate did not differ between professional categories but differed between health centers.
RESUMEN Objetivo: Evaluar la percepción del clima de seguridad del paciente en atención primaria asociada a las categorías profesionales, los centros sanitarios y la experiencia previa de participación en el Programa Nacional de Mejora del Acceso y la Calidad de la Atención Primaria. Método: Estudio transversal con 119 profesionales de la salud en un municipio del estado de São Paulo, entre agosto de 2019 y febrero de 2020, utilizando la versión brasileña del Primary Care Safety Questionnaire. Resultados: El clima de seguridad fue favorable, con mejor valoración para comunicación y liderazgo y peor valoración para carga de trabajo. Hubo diferencias entre centros de salud en cuanto al trabajo en equipo (p=0,0010), la carga de trabajo (p=0,0001) y la puntuación total (p=0,0185).Los profesionales con experiencia previa de participación en el programa de mejora tienen una mejor percepción del clima. Conclusión: La percepción del clima no difería entre categorías profesionales, pero sí entre centros sanitarios.
RESUMO Objetivo: Avaliar a percepção do clima de segurança do paciente na atenção primária à saúde associada às categorias profissionais, centros de saúde e experiência prévia de participação no Programa Nacional de Melhoria do Acesso e da Qualidade da Atenção Básica. Método: Estudo transversal com 119 profissionais de saúde em um município do interior do estado de São Paulo, entre agosto de 2019 e fevereiro de 2020, com a versão brasileira do Primary Care Safety Questionnaire. Resultados: O clima de segurança foi favorável, com melhor avaliação para comunicação e liderança e pior avaliação para carga de trabalho. Houve diferença entre centros de saúde quanto ao trabalho em equipe (p=0,0010), carga de trabalho (p=0,0001) e escore total (p=0,0185). Os profissionais com experiência prévia de participação no programa de melhoria possuem melhor percepção do clima. Conclusão: A percepção do clima não diferiu entre as categorias profissionais, mas diferiu entre centros de saúde.
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BACKGROUND: The association between Magnet recognition and nursing work environment is well established; however, little is known about hospital accreditation and its relationship to the nursing work environment. OBJECTIVE: To describe the Brazilian nurses' perceptions of the work environment and their relationship with hospital accreditation. METHODS: A cross-sectional survey study was carried out in three Brazilian hospitals. Nurses who delivered direct patient care and worked for at least 6 months were invited to participate. Those who were on vacation or leave for any reason during data collection were excluded. The participants were asked to fill out the personal and professional characterization form and the Brazilian version of the Revised Nursing Work Index. RESULTS: The work environment was evaluated as favourable by Brazilian nurses. Linear regression analysis evidenced that hospital accreditation is associated with the nursing work environment, affecting the nurse-physician relationship (OR = 0.266, p < .001), organisational support (OR = 0.256, p < .001), control over the practice setting (OR = 0.229, p < .001) and autonomy (OR = 0.227, p < .001). CONCLUSION: The findings suggest that there is a positive influence of hospital accreditation on nurses' perceptions of the work environment concerning autonomy, nurse-physician relationship, control over the practice setting and organisational support. IMPLICATION FOR NURSING MANAGEMENT: Nurse managers can apply the recommendations of certification programmes in practice settings to improve the nursing work environment.
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Recursos Humanos de Enfermagem Hospitalar , Acreditação , Brasil , Estudos Transversais , Humanos , Satisfação no Emprego , Inquéritos e Questionários , Local de TrabalhoRESUMO
AIM: To describe the nurse work environment and its relation to reasons for missed nursing care, safety climate, and job satisfaction. DESIGN: This was a cross-sectional study. METHODS: Two hundred and nineteen nursing professionals by a convenience sample from two teaching hospitals between April 2017 and October 2017. The variables nurse work environment, reasons for missed nursing care, safety climate, and job satisfaction were collected by measuring instruments, and a descriptive, correlation, and comparative analyses were performed. RESULTS: The nurse work environment was classified as mixed, with three subscales of the instrument resulting in scores that represented a better nurse work environment, namely: nursing foundations for quality care; collegial nurse-physician relations; and nurse manager ability, leadership, and support. The most frequent reasons for missed care were related to labour and material resources. A better work environment was associated with a high level of work satisfaction, better perception of the safety climate, and fewer reasons for missed care. CONCLUSION: Better nurse work environments can contribute to improving nurses' perception of job satisfaction and the safety climate, and to reducing reasons for missed care. IMPACT: Authentic leadership in the nurse work environment has implications in terms of reducing the reasons for missed nursing care, improving the perception of the safety climate, and job satisfaction. Nurse managers should evaluate the nurse work environment and missed nursing care as an important predictors of the quality of patient care.
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Recursos Humanos de Enfermagem Hospitalar , Cultura Organizacional , Estudos Transversais , Humanos , Satisfação no Emprego , Qualidade da Assistência à Saúde , Inquéritos e Questionários , Local de TrabalhoRESUMO
OBJECTIVE: To analyze the scientific evidences in the literature about the evaluation of Lean Healthcare after its implementation. METHOD: An integrative review conducted in the CINAHL, Scopus, WOS, and Embase databases, and in the PubMed portal, resulting in 18 articles published in English, Spanish and Portuguese, from 2008 to 2019. RESULTS: The findings were categorized into results for the institution, professional, and patient. The predominant category was institutional, with cost analysis and increased productivity, followed by the professional, with job satisfaction and leadership, and finally the patient, with satisfaction, attitudes, and behaviors. CONCLUSION: This study reinforces the need to establish, for management, a systematic method of monitoring the results achieved in the Lean Healthcare implementation phase. Since the value in this method is defined by the patient, further research in this aspect may lead to new evidence.
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Atenção à Saúde/organização & administração , Atitude , Comportamento , Custos e Análise de Custo , Eficiência Organizacional , Humanos , Satisfação no Emprego , Liderança , Satisfação do Paciente , Pacientes/psicologiaRESUMO
OBJECTIVES: to understand high school students' perception about the nurse's image and role in society, from nursing knowledge patterns. METHODS: phenomenographic qualitative study, developed between October 2017 and January 2018, in a public university in the countryside of the state of São Paulo, with eight Interdisciplinary Higher Education Program (Programa de Formação Interdisciplinar Superior) students. The findings were collected through semi-structured interviews and analyzed by the phenomenography framework, supported by rereading nursing knowledge patterns. RESULTS: two categories emerged: Perception of nurses' image, which contemplates their positive and negative characteristics, attributes and place where they operate; and Nurses' role in society, in which their work is compared with physicians'. Final Considerations: despite their essential role in care, subordination to medical knowledge and lack of knowledge of nurses' functions still reflect their image.
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Atitude do Pessoal de Saúde , Competência Clínica/normas , Estudantes/psicologia , Brasil , Competência Clínica/estatística & dados numéricos , Bacharelado em Enfermagem , Humanos , Aprendizagem , Pesquisa Qualitativa , Estudantes/estatística & dados numéricosRESUMO
OBJECTIVE: To evaluate the safety attitudes of the nursing staff and their relationship with staff adequacy and material resources, time of experience and intention to leave the job. METHOD: A descriptive and cross-sectional study in a teaching hospital, sampled by convenience, with the application of the Safety Attitudes Questionnaire, collected from January to April 2016. RESULTS: 262 professionals participated, of whom 98 were nurses and 164 technicians. They reported a positive safety attitude for job satisfaction. The adequacy of staff and material resources positively influenced safety attitudes. There was a negative correlation between time of experience and perception of management, safety climate, working conditions and safe behaviors and, between the intention to leave the job and the teamwork climate, job satisfaction, and safe behaviors. CONCLUSION: The negative perception of safety attitudes was related to the time of experience and to the intention to leave the job.
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Atitude do Pessoal de Saúde , Intenção , Satisfação no Emprego , Recursos Humanos de Enfermagem Hospitalar , Segurança do Paciente , Estudos Transversais , Feminino , Humanos , Masculino , Fatores de TempoRESUMO
ABSTRACT Objectives: to understand high school students' perception about the nurse's image and role in society, from nursing knowledge patterns. Methods: phenomenographic qualitative study, developed between October 2017 and January 2018, in a public university in the countryside of the state of São Paulo, with eight Interdisciplinary Higher Education Program (Programa de Formação Interdisciplinar Superior) students. The findings were collected through semi-structured interviews and analyzed by the phenomenography framework, supported by rereading nursing knowledge patterns. Results: two categories emerged: Perception of nurses' image, which contemplates their positive and negative characteristics, attributes and place where they operate; and Nurses' role in society, in which their work is compared with physicians'. Final Considerations: despite their essential role in care, subordination to medical knowledge and lack of knowledge of nurses' functions still reflect their image.
RESUMEN Objetivos: comprender la percepción de los estudiantes de secundaria sobre la imagen de la enfermera y su papel en la sociedad, a partir de los estándares de conocimiento de enfermería. Métodos: estudio cualitativo fenomenográfico, realizado entre octubre de 2017 y enero de 2018, en una universidad pública del interior del estado de São Paulo, con ocho estudiantes del Programa Interdisciplinario de Educación Superior (Programa de Formação Interdisciplinar Superior). Los hallazgos fueron recolectados a través de entrevistas semiestructuradas y analizados por el marco fenomenográfico, respaldado por la relectura de los estándares de conocimiento de enfermería. Resultados: surgieron dos categorías: La percepción de la imagen de la enfermera, que contempla sus características positivas y negativas, sus atributos y el lugar donde opera; y El papel de la enfermera en la sociedad, en el que se compara su trabajo con el del médico. Consideraciones Finales: a pesar de su papel esencial en la atención, la subordinación al conocimiento médico y la falta de conocimiento de las funciones de la enfermera todavía se reflejan en su imagen.
RESUMO Objetivos: compreender a percepção de estudantes de nível médio sobre a imagem da enfermeira e seu papel na sociedade, a partir dos padrões de conhecimento de enfermagem. Métodos: estudo qualitativo fenomenográfico, desenvolvido entre outubro de 2017 e janeiro de 2018, em uma universidade pública do interior de São Paulo, com oito estudantes do Programa de Formação Interdisciplinar Superior. Os achados foram coletados por meio de entrevistas semiestruturadas e analisados pelo referencial da fenomenografia, apoiados na releitura dos padrões de conhecimento em enfermagem. Resultados: emergiram duas categorias: "A percepção da imagem da enfermeira", que contempla suas características positivas e negativas, seus atributos e local onde atua; e "O papel da enfermeira na sociedade", na qual seu trabalho é comparado com o do médico. Considerações Finais: apesar de seu papel essencial no cuidado, a subordinação ao saber médico e o desconhecimento das funções da enfermeira ainda refletem na sua imagem.
Assuntos
Humanos , Estudantes/psicologia , Atitude do Pessoal de Saúde , Competência Clínica/normas , Estudantes/estatística & dados numéricos , Brasil , Competência Clínica/estatística & dados numéricos , Pesquisa Qualitativa , Bacharelado em Enfermagem , AprendizagemRESUMO
RESUMO Objetivo Avaliar a frequência e as razões da omissão do cuidado de enfermagem e verificar se as razões de omissão diferem entre categorias profissionais. Método Estudo quantitativo e transversal realizado nas unidades de internação adulto de hospital público de uma instituição de ensino. A coleta de dados foi realizada no período de fevereiro a abril de 2017, por meio de uma ficha de caracterização pessoal e profissional e pelo instrumento MISSCARE-BRASIL. Resultados Participaram do estudo 58 profissionais de enfermagem responsáveis pela assistência direta ao paciente, dos quais 74,1% relataram pelo menos uma atividade de enfermagem omitida no turno de trabalho. As principais razões atribuídas à omissão do cuidado foram o dimensionamento inadequado dos profissionais, as situações de urgência com os pacientes durante o turno de trabalho e a não disponibilidade de medicamentos, materiais ou equipamentos quando necessário. Conclusão A maioria dos cuidados foi "sempre" ou "frequentemente" realizada, e as razões atribuídas para a omissão do cuidado estão relacionadas aos recursos laborais, materiais e estilo de gestão. Os enfermeiros diferem dos técnicos quanto às razões para a não realização dos cuidados.
RESUMEN Objetivo Evaluar la frecuencia y las razones de la omisión del cuidado de enfermería y verificar si las razones de omisión difieren entre categorías profesionales. Método Estudio cuantitativo y transversal llevado a cabo en las unidades de hospitalización de adultos de un hospital público de un centro de enseñanza. La recolección de datos fue realizada en el período de febrero a abril de 2017, mediante una ficha de caracterización personal y profesional y por el instrumento MISSCARE-BRASIL. Resultados Participaron en el estudio 58 profesionales de enfermería responsables de la asistencia directa al paciente, de los que el 74,1% relataron por lo menos una actividad de enfermería omitida en el turno de trabajo. Las principales razones atribuidas a la omisión del cuidado fueron el dimensionamiento inadecuado de los profesionales, las situaciones de urgencias con los pacientes durante el turno de trabajo y la no disponibilidad de fármacos, materiales o equipos cuando necesario. Conclusión La mayoría de los cuidados fue "siempre" o "a menudo" realizada, y las razones atribuidas para la omisión del cuidado están relacionadas con los recursos laborales, materiales y estilo de gestión. Los enfermeros difieren de los técnicos en cuanto a las razones para la no realización de los cuidados.
ABSTRACT Objective To evaluate the frequency and reasons for missed nursing care and to verify whether the reasons for omission differ between professional categories. Method A quantitative and cross-sectional study carried out in the adult hospitalization units of a public hospital of a teaching institution. Data collection was performed from February to April 2017, through a personal and professional characterization form and the MISSCARE-BRASIL instrument. Results Fifty-eight (58) nursing professionals responsible for direct patient care participated in the study, of which 74.1% reported at least one missed nursing care activity during the work shift. The main reasons attributed to missed care situations were an inadequate amount of professionals, urgent situations with the patients during the work shift, and the non-availability of medicine, materials or equipment when necessary. Conclusion Most care was "always" or "often" performed, and the reasons given for missed care are related to work resources, materials, and management style. Nurses differ from the technicians as to the reasons for not performing care.
Assuntos
Humanos , Avaliação de Resultados da Assistência ao Paciente , Cuidados de Enfermagem , Avaliação em Saúde , Estudos Transversais , Segurança do PacienteRESUMO
OBJECTIVE: To evaluate the studies that approach bullying in the nursing practice environment. METHOD: Integrative review, conducted between April and December 2018, by combining the descriptors "bullying/bullying" AND "nursing/nursing/nurse" AND "workplace/workplace". We identified 224 studies of which 38 met the inclusion criteria. RESULTS: The studies on nursing bullying presented three main approaches related to the prevalence in nursing practice, the repercussions for health and professional development, and the construction of theoretical models for bullying and nursing work environment variables. CONCLUSION: Bullying is a negative behavior present in the nursing practice environment and has a direct impact on professional performance, impairing general health and professional performance. Despite being a behavior with recognized negative potential in the work environment, few studies propose effective actions to prevent or control this phenomenon in health institutions.
Assuntos
Bullying , Enfermagem , Local de Trabalho , HumanosRESUMO
OBJECTIVE: to evaluate job satisfaction and its relationship with the personal and professional characteristics of the nursing team. METHOD: a descriptive and cross-sectional study with 163 nursing workers from the intensive care units of a teaching hospital. For data collection, the Brazilian version of the Job Satisfaction Survey and a personal and professional characterization form were used. Data were analyzed using descriptive statistics, comparisons and correlations. RESULTS: the professionals demonstrated ambivalence for job satisfaction in a global way and concerning the communication domain. They were satisfied with the supervision, co-workers, and nature of work, while dissatisfied with other domains. There was a correlation between the intention to stay in the job and the majority of the Job Satisfaction Survey domains, except for co-workers and operating procedures, and a correlation between time working at the unit and at the institution with the domains pay, contingent rewards, and supervision. CONCLUSION: there was an ambivalence regarding job satisfaction and the variables intention of stay in the job and time working at the unit and at the institution were correlated with job satisfaction concerning the domains pay, contingent rewards, and supervision.
Assuntos
Cuidados Críticos/psicologia , Unidades de Terapia Intensiva , Satisfação no Emprego , Recursos Humanos de Enfermagem Hospitalar/psicologia , Adulto , Estudos Transversais , Feminino , Hospitais de Ensino , Humanos , Masculino , Pessoa de Meia-Idade , Inquéritos e QuestionáriosRESUMO
OBJECTIVE: To evaluate the frequency and reasons for missed nursing care and to verify whether the reasons for omission differ between professional categories. METHOD: A quantitative and cross-sectional study carried out in the adult hospitalization units of a public hospital of a teaching institution. Data collection was performed from February to April 2017, through a personal and professional characterization form and the MISSCARE-BRASIL instrument. RESULTS: Fifty-eight (58) nursing professionals responsible for direct patient care participated in the study, of which 74.1% reported at least one missed nursing care activity during the work shift. The main reasons attributed to missed care situations were an inadequate amount of professionals, urgent situations with the patients during the work shift, and the non-availability of medicine, materials or equipment when necessary. CONCLUSION: Most care was "always" or "often" performed, and the reasons given for missed care are related to work resources, materials, and management style. Nurses differ from the technicians as to the reasons for not performing care.
Assuntos
Cuidados de Enfermagem/normas , Recursos Humanos de Enfermagem Hospitalar/normas , Qualidade da Assistência à Saúde , Adulto , Brasil , Estudos Transversais , Feminino , Hospitais Públicos , Humanos , MasculinoRESUMO
OBJECTIVE: To translate and adapt the Retirement Resources Inventory for Brazilian culture. METHODS: Methodological research including the stages of translation, synthesis, evaluation by committee of judges, back-translation and pre-test. The internal consistency of the instrument with Cronbach's alpha coefficient was evaluated. RESULTS: We considered the stages of translation and cultural adaptation adequate. The evaluation of the synthesis version by the judges resulted in the need to change 95.0% of the items to ensure the semantic, idiomatic, cultural and conceptual equivalence between the original and translated versions. In general consensus of the instrument, the agreement rate among the judges for the equivalences was 84.4%. As for the pre-test stage, 25 pre-retirees participated. The participants suggested adjustments in the instrument. The instrument's internal consistency was 0.85. The mean time to fill in the instrument was 18.7 minutes. CONCLUSIONS: The methodological process of cultural adaptation of the Retirement Resources Inventory resulted in adequate content validity and ease of understanding by the participants. We emphasize that this study precedes the evaluation process of the psychometric properties of the instrument, which will be carried out in new studies.