RESUMO
It is often said that the quality of the parking experience at a hospital or other healthcare facility makes one of the most lasting impressions on visitors. HEJ editor, Jonathan Baillie, spoke to Phillip Herring, managing director at Indigo, the UK arm of one of Europe's leading 'bespoke parking solution' providers, to discover how, harnessing first-class customer service, the latest technology, and the ability to offer anything from simple car park management to 30-year Design Build Finance Operate (DBFO) packages, the company is looking to extend a UK healthcare parking contract portfolio which already sees it work with 11 NHS Trusts across England, Scotland, and Wales.
Assuntos
Hospitais Públicos , Estacionamentos , Comportamento do Consumidor , Arquitetura de Instituições de Saúde , Londres , Estudos de Casos OrganizacionaisRESUMO
Phillip Herring, managing director at VINCI Park UK--a parking operator which develops and manages integrated parking solutions across a wide range of sectors--examines some of the key issues facing those working within healthcare estates and facilities teams responsible for parking policy and operations in their hospital or other healthcare facility, and discusses how the company has deployed its expertise to 'ease some of the pressures'.