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1.
J Appl Psychol ; 109(2): 283-292, 2024 Feb.
Artigo em Inglês | MEDLINE | ID: mdl-37589672

RESUMO

Although most studies have shown that newcomers benefit from proactive behaviors, these behaviors are not always viewed positively by colleagues, resulting in negative consequences for newcomers. Drawing on uncertainty reduction and social cognitive theories, we contend that newcomer proactive behaviors are viewed positively by competent leaders and peers but negatively by those with low competence. Further, we argue that newcomer proactive behaviors impact leader and peer threat perceptions, affecting subsequent workplace relationships, which in turn influence newcomer voluntary turnover. We empirically test our hypotheses in a three-time multisource study, utilizing a sample of 377 newcomers, 132 leaders, and 721 peers. Supporting our hypotheses, when leaders and peers are less competent, newcomer proactive behaviors, through impacting leader and peer threat perceptions, result in lower quality relationships with leaders and peers. These cascading effects positively correlate with newcomer voluntary turnover. Conversely, opposite effects arise for more competent leaders and peers. Implications of how newcomer proactive behaviors impact workplace relationships and turnover are discussed. (PsycInfo Database Record (c) 2024 APA, all rights reserved).


Assuntos
Relações Interpessoais , Grupo Associado , Humanos , Local de Trabalho/psicologia , Reorganização de Recursos Humanos
2.
J Appl Psychol ; 108(4): 660-675, 2023 Apr.
Artigo em Inglês | MEDLINE | ID: mdl-36107680

RESUMO

Drawing on demands-resources theory, we develop and test a dual-path model to unpack the energizing and draining mechanisms, captured by leader need satisfaction and role conflict, through which servant leadership affects leader psychological strain and job performance. We further identify leader-leader exchange (LLX) as a critical resource moderator that can strengthen the energizing benefit and buffer against the draining cost of servant leadership behaviors. Using five-wave, multisource field data from 474 team leaders, 3,712 followers, and 97 superior leaders, we find support for the energizing benefit, in that servant leadership satisfied leader psychological needs, which subsequently reduced leader psychological strain. This energizing benefit was stronger when LLX was higher. In parallel, servant leaders experienced role conflict, which subsequently increased their psychological strain and deteriorated their job performance when LLX was lower. Overall, our research contributes to a fine-grained understanding of the double-edged effects of servant leadership on leaders and sheds light on how and when leaders can benefit from practicing servant leadership. (PsycInfo Database Record (c) 2023 APA, all rights reserved).


Assuntos
Liderança , Desempenho Profissional , Humanos
3.
J Appl Psychol ; 106(2): 250-267, 2021 Feb.
Artigo em Inglês | MEDLINE | ID: mdl-32297764

RESUMO

Drawing upon social comparison theory, we developed and tested a model to examine potential negative coworker reactions toward proactive employees. We theorized that a focal employee's proactive personality is positively related with his or her high relative standing in the group, which in turn exposes him or her to being the target of coworker envy. This may then reduce the focal employee's received help from coworkers and give rise to coworker undermining. We further reasoned that employee prosocial motivation moderates the serial mediated relationships. Our hypotheses were generally supported in 3 field studies involving a total of 1,069 employees from 223 groups. Proactive personality was negatively and indirectly related to received help from coworkers, via relative leader-member exchange (RLMX) and relative job performance, and then via being envied by coworkers (Study 1). Results also generally supported the positive and indirect effect of proactive personality on coworker undermining via the same set of sequential mediators (e.g., RLMX and then being envied, Study 2). The indirect effects of proactive personality on coworker helping and undermining (e.g., via relative job performance and coworker envy) were only significant when employees' prosocial motivation was low (Study 3). This research contributes to a more complete and balanced theorization of the influences of proactive personality in organizations. (PsycInfo Database Record (c) 2021 APA, all rights reserved).


Assuntos
Motivação , Desempenho Profissional , Feminino , Humanos , Relações Interpessoais , Ciúme , Masculino , Personalidade
4.
J Appl Psychol ; 106(1): 152-167, 2021 Jan.
Artigo em Inglês | MEDLINE | ID: mdl-32271032

RESUMO

One distinguishing feature of servant leadership is the proposition that servant leaders develop followers who also engage in serving behaviors. Drawing upon social learning theory, we argue that follower dispositional self-interest is a boundary condition affecting the transference of manager servant leadership to follower engagement in serving behaviors, and that follower serving self-efficacy is the underlying psychological mechanism. In a laboratory experiment (Study 1), we manipulated manager servant leadership and found support for the hypothesis that the positive relationship between manager servant leadership and follower serving behaviors is significantly enhanced for participants high in self-interest. The serving behaviors of participants low in self-interest was not affected by the degree to which the manager practiced servant leadership. In a field study (Study 2) with a sample representing 10 diverse organizations in Singapore, we replicated the findings. In another laboratory experiment (Study 3), we demonstrated that follower serving self-efficacy mediated the interactional effect found in the first two studies, supporting the social learning account for the transference of manager servant leadership to follower serving behaviors. Taken together, converging results from these three studies demonstrate that servant leaders are capable of bringing out serving behaviors especially among followers with a strong focus on their own self-interest. (PsycInfo Database Record (c) 2021 APA, all rights reserved).


Assuntos
Liderança , Personalidade , Humanos , Organizações , Autoeficácia , Singapura
5.
J Nurs Manag ; 28(7): 1489-1497, 2020 Oct.
Artigo em Inglês | MEDLINE | ID: mdl-32585753

RESUMO

AIM: To verify the reliability and validity of Multidimensional Measure of Leader-Member Exchange Japanese version (LMX-MDM-J) for staff nurses. BACKGROUND: Staff nurses who have a high-quality relationship with nurse managers tend to have low turnover intention. However, the validity and reliability of LMX-MDM Japanese version have not been confirmed. METHODS: Staff nurses (n = 870) working in wards of four Japanese hospitals were surveyed using self-administered questionnaires. Reliability was tested by internal consistency. Validity was tested by the confirmatory factor analysis for construct validity and relationships with external criteria for criterion-related validity. RESULTS: There were 450 valid responses. Cronbach's α coefficients of the overall scale and each dimension were 0.97 and 0.86-0.95, respectively. The goodness-of-fit indices of the confirmatory factor analysis showed CFI = 0.981 and RMSEA = 0.076. Correlation coefficients with external criteria were 0.57 for job satisfaction, 0.80 for relationship satisfaction with the nurse manager and -0.36 for turnover intention (all p < .001). CONCLUSION: The reliability and validity of LMX-MDM-J were determined to be adequate for staff nurses. IMPLICATIONS FOR NURSING MANAGEMENT: LMX-MDM-J can accurately measure the quality of the dyadic relationship between nurse managers and staff nurses. This measurement indicates whether nurse managers are providing leadership.


Assuntos
Enfermeiros Administradores , Reorganização de Recursos Humanos , Humanos , Japão , Psicometria , Reprodutibilidade dos Testes , Inquéritos e Questionários
6.
J Appl Psychol ; 99(3): 468-83, 2014 May.
Artigo em Inglês | MEDLINE | ID: mdl-24417554

RESUMO

In this study, we develop and test a model that extends leader-member exchange (LMX) theory to a dual leadership context. Drawing upon relative deprivation theory, we assert that when employees work for 2 leaders, each relationship exists within the context of the other relationship. Thus, the level of alignment or misalignment between the 2 relationships has implications for employees' job satisfaction and voluntary turnover. Employing polynomial regression on time-lagged data gathered from 159 information technology consultants nested in 26 client projects, we found that employee outcomes are affected by the quality of the relationship with both agency and client leaders, such that the degree of alignment between the 2 LMXs explained variance in outcomes beyond that explained by both LMXs. Results also revealed that a lack of alignment in the 2 LMXs led to asymmetric effects on outcomes, such that the relationship with agency leader mattered more than the relationship with one's client leader. Finally, frequency of communication with the agency leader determined the degree to which agency LMX affected job satisfaction in the low client LMX condition.


Assuntos
Emprego/psicologia , Relações Interpessoais , Satisfação no Emprego , Liderança , Adulto , Humanos , Reorganização de Recursos Humanos
7.
J Appl Psychol ; 96(4): 851-62, 2011 Jul.
Artigo em Inglês | MEDLINE | ID: mdl-21319877

RESUMO

Integrating theories of self-regulation with team and leadership literatures, this study investigated goal and process clarity and servant leadership as 3 antecedents of team potency and subsequent team effectiveness, operationalized as team performance and organizational citizenship behavior. Our sample of 304 employees represented 71 teams in 5 banks. Results showed that team-level goal and process clarity as well as team servant leadership served as 3 antecedents of team potency and subsequent team performance and team organizational citizenship behavior. Furthermore, we found that servant leadership moderated the relationships between both goal and process clarity and team potency, such that the positive relationships between both goal and process clarity and team potency were stronger in the presence of servant leadership.


Assuntos
Avaliação de Desempenho Profissional , Objetivos , Liderança , Cultura Organizacional , Local de Trabalho/psicologia , Adulto , China , Feminino , Processos Grupais , Humanos , Relações Interpessoais , Masculino , Modelos Estatísticos , Testes Psicológicos , Comportamento Social
8.
J Appl Psychol ; 96(1): 221-9, 2011 Jan.
Artigo em Inglês | MEDLINE | ID: mdl-20954757

RESUMO

In this study, we examined internship as a recruitment and selection process. On the basis of impression management theory, we hypothesized that both organizations and interns make efforts to impress the other party during the internship if they intend to hire or be hired. Using longitudinal data collected at 3 points from 122 intern­supervisor dyads in the United States, we found that 60% of internships turned into job offers from the host organizations. Interns wishing to be hired were more likely to use self-promotion and ingratiation, which increased the likelihood of job offers. Organizations wishing to hire appeared to be more open to interns' creativity, which increased interns' application intentions. For interns who indicated prior to their internship that they were not interested in working in their host organizations after graduation, supervisory mentoring did not influence their subsequent intentions to apply for full-time employment.


Assuntos
Mentores , Seleção de Pessoal/métodos , Adulto , Coleta de Dados , Feminino , Humanos , Masculino , Objetivos Organizacionais , Gestão de Recursos Humanos/métodos , Reorganização de Recursos Humanos , Ensino/métodos , Estados Unidos , Adulto Jovem
9.
J Appl Psychol ; 96(3): 485-500, 2011 May.
Artigo em Inglês | MEDLINE | ID: mdl-21114356

RESUMO

This study examines antecedents and behavioral outcomes of employees' perceptions of organizational support for development. We first propose that employees' past participation in formal developmental activities and experience with developmental relationships positively relate to their perceptions of organizational support for development. We then propose that perceived career opportunity within the organization moderates the relationship between organizational support for development and employee performance and turnover. Using a sample of 264 exempt-level employees and their supervisors, we found that participation in training classes, leader-member exchange, and career mentoring were each positively related to employees' perceptions of organizational support for development. We also found support for the moderator hypotheses. Specifically, development support positively related to job performance, but only when perceived career opportunity within the organization was high. Further, development support was associated with reduced voluntary turnover when perceived career opportunity was high, but it was associated with increased turnover when perceived career opportunity was low. Our study demonstrates that social exchange and career motivation theory work together to explain when and how employees' perceptions of organizational support for development relate to turnover and job performance.


Assuntos
Mobilidade Ocupacional , Inovação Organizacional , Atitude , Humanos , Mentores , Reorganização de Recursos Humanos , Local de Trabalho/organização & administração , Local de Trabalho/psicologia
10.
J Appl Psychol ; 95(5): 849-61, 2010 Sep.
Artigo em Inglês | MEDLINE | ID: mdl-20718513

RESUMO

Taking an approach integrating principles of leader-member exchange (LMX) differentiation with social comparison theory, we contend that subjective ratings by individuals of their LMX compared to the LMXs of coworkers (labeled LMX social comparison, or LMXSC) explain unique and meaningful variance in outcomes beyond LMX and the actual standing of those individuals in the LMX distribution, referred to as relative LMX, or RLMX. Our findings demonstrate that employees' perceptions of LMXSC are positively related beyond the effects of LMX and RLMX to job performance and citizenship behaviors. Further, we argue that LMXSC mediates the RLMX→outcomes relationships. Analyses showed that, in a sample of 254 employees nested in 50 work groups, a significant part of the effects of RLMX on job performance and citizenship behaviors was mediated through LMXSC after controlling for LMX.


Assuntos
Relações Interprofissionais , Liderança , Comportamento Social , Local de Trabalho/psicologia , Adulto , Coleta de Dados/métodos , Processos Grupais , Humanos , Índia , Satisfação no Emprego , Masculino , Pessoa de Meia-Idade , Cultura Organizacional , Análise de Componente Principal
11.
J Appl Psychol ; 93(5): 1130-8, 2008 Sep.
Artigo em Inglês | MEDLINE | ID: mdl-18808230

RESUMO

Although employee trust in leaders has garnered substantial empirical research, trust between coworkers has been virtually ignored. Extending the work of D. L. Ferrin, K. T. Dirks, and P. P. Shah (2006), the authors examined the role of group leaders, an influential third party in the workplace, on coworker trust formation. The correlates of the extent to which coworkers trust one another were examined in an investigation of 146 members of 32 work groups representing 4 diverse organizations. In this study, which utilized full network data, coworker trust was operationalized as in-degree centrality in the trust network. Controlling for relational demography and coworker helping behaviors, the authors found, as hypothesized, that coworkers tended to place more trust in fellow coworkers who were also trusted by the teams' formal leaders than in coworkers who were less trusted by leaders. In addition, consistent with the social information processing theory, support was found for the hypothesis that the relationship between leaders' trust and coworker trust is stronger when group performance is poor.


Assuntos
Atitude , Relações Interpessoais , Liderança , Cultura Organizacional , Confiança , Adulto , Feminino , Humanos , Masculino , Inquéritos e Questionários
12.
J Appl Psychol ; 91(2): 298-310, 2006 Mar.
Artigo em Inglês | MEDLINE | ID: mdl-16551185

RESUMO

Identifying factors that help or hinder new executives in "getting up to speed" quickly and remaining with an organization is vital to maximizing the effectiveness of executive development. The current study extends past research by examining extraversion as a moderator of relationships between leader-member exchange (LMX) and performance, turnover intentions, and actual turnover for an executive sample. The sample consisted of 116 new executives who were surveyed prior to starting their employment and at 3 months postentry. A total of 67 senior executives rated these new executives in terms of overall performance at 6 months postentry. Turnover data were gathered from company records 3 1/2 years later. Hierarchical regression results showed that LMX was not related to performance or turnover intentions for those high in extraversion; but for individuals low in extraversion, there was a relation between LMX, performance, and turnover intentions. Furthermore, survival analyses showed that LMX was only related to turnover-hazard rate for individuals low in extraversion.


Assuntos
Tomada de Decisões Gerenciais , Avaliação de Desempenho Profissional , Extroversão Psicológica , Processos Grupais , Liderança , Reorganização de Recursos Humanos , Adulto , Feminino , Seguimentos , Humanos , Masculino , Inquéritos e Questionários
13.
J Appl Psychol ; 90(2): 389-98, 2005 Mar.
Artigo em Inglês | MEDLINE | ID: mdl-15769247

RESUMO

On the basis of psychological contract and social cognition theories, the authors explored the role of full-time employees' perceived job security in explaining their reactions to the use of temporary workers by using a sample of 149 full-time employees who worked with temporaries. As hypothesized, employees' perceived job security negatively related to their perceptions that temporaries pose a threat to their jobs, but it did not relate to their perceptions that temporaries are beneficial. Furthermore, employees' job security moderated the relationships between benefit and threat perceptions and supervisor ratings of job performance. For those with high job security, there was a positive relationship between benefit perceptions and performance. For those with low job security, there was a negative relationship between threat perceptions and performance.


Assuntos
Avaliação de Desempenho Profissional , Emprego/psicologia , Admissão e Escalonamento de Pessoal , Percepção Social , Adulto , Análise Fatorial , Feminino , Humanos , Modelos Lineares , Masculino , Teoria Psicológica , Sudeste dos Estados Unidos , Recursos Humanos
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