Training physicians and residents for the use of Electronic Health Records-A comparative case study between two hospitals.

BACKGROUND/PURPOSE: Despite widespread use of Electronic Health Records (EHR), the promise of benefits has not been clearly realised due, in part, to inadequate physician training. Training for EHR use is a highly complex intervention that occurs in a dynamic socio-technical health system. The purpose of this study was to describe and critically assess the interplay between educational activities and organisational factors that influenced EHR training and implementation across two different hospitals. METHODS: Based in a socio-technical framework, a comparative qualitative case study was undertaken as well suited to real-world processes. Semi-structured interviews were completed (n = 43), representing administrative leaders, staff physicians, residents and EHR trainers from two Canadian academic hospitals. Thematic analysis was employed for analysis. RESULTS: Similar findings were noted at both hospitals despite different implementation strategies. Despite mandatory training, physicians described limited transferability of training to the workplace. Factors contributing to this included standardised vendor modules (lacking specificity for their clinical context); variable EHR trainer expertise; limited post-launch training; and insufficient preparation for changes to workflow. They described learning while caring for patients and using workarounds. Strong emotional responses were described, including anger, frustration, anxiety and fear of harming patients. CONCLUSIONS: Training physicians for effective EHR utilisation requires organisational culture transformation as EHRs impacts all aspects of clinical workflows. Analytic thinking to consider workflows, ongoing post-launch training and the recognition of the interdependency of multiple factors are critical to preparing physicians to provide effective clinical care, and potentially reducing burnout. A list of key considerations is provided for educational leaders.

A Curriculum Ignored? The Usage of Unofficial Commercial and Peer Learning Resources in Undergraduate Medical Education at a Canadian Medical School.

Medical students often seek educational resources outside of the formal curriculum to support their education. Commercial and student-developed educational resources are readily available, and may supplement or even replace aspects of the formal curriculum. Since this has the potential to impact what students learn and ultimately impact patient care, gaining a better understanding of the prevalence and patterns of use of these resources is of great interest. The purpose of this study, therefore, is to explore the use of non-traditional resources in undergraduate medical education. We surveyed University of Ottawa medical students to determine the usage, rationale, and perceived benefits and drawbacks of these educational resources. The response rate was 57/342 (17%). Of 57 respondents (first year = 21, second year = 34, MD/PhD = 2), 98.2% report using non-traditional resources, with Upper Year Notes, Student Developed Anki decks (a spaced repetition flashcard tool), and Student Developed Question Banks being most common. Although 75% of students reported using official lecture slides and practice tests, they reported spending more of their time (63%) using third-party resources compared to official curriculum offerings. Reported advantages of non-traditional resources listed were faster, more efficient, and easier to understand/search. Disadvantages were difficulty aligning unofficial resources with local exams, determining the level of detail required, and cost. These results suggest a need to examine curriculum design and delivery and further investigate the role of non-traditional resources developed by medical students and the role of medical students as peer educators. Supplementary Information: The online version contains supplementary material available at 10.1007/s40670-023-01899-5.