1.
Vestn Ross Akad Med Nauk
; (6): 21-8, 2007.
Artigo
em Russo
| MEDLINE
| ID: mdl-17691488
RESUMO
The article presents analysis of the basic approaches to evaluation of the cost of medical care quality that are used in the practice of a range of European countries and the USA. There are three processes considered in terms of the general management of the quality - value management from the point of view of a) business, the patient, c) healthcare personnel. Hence, benefits from the results depend on the quality of activity. The authors present a new point of view that connect constant improvement of quality with reengineering (re-design) of medical providence process so that their costs be lower than expenses caused by bad quality.